JOB OPPORTUNITY: Regional Service Coordinator
PRIYD Regional Service Coordinator Competition #28-26
Working within the mission, vision, values and person-centred philosophy of the Agency, and under the direction of the Program Managers, the Regional Service Coordinator is responsible for coordinating client referrals from MCFD, including intake, assessment, and matching clients for individual and/or group services with Integration Support Workers (ISWs). This role is also responsible for the day-to- day support and guidance of Integration Support Workers. The Regional Service Coordinator collaborates with other service providers to meet client service needs, and ensures referring social workers are kept up to date on service progress. The Regional Service Coordinator supports the Program Managers by providing input into the strategic direction of the program.
We Value You- Benefits:
- Flexible scheduling to accommodate life/work balance
- Three weeks’ vacation for full-time staff * entitlement increases from there
- Three paid household leave days a year
- Two paid Wellness Days a year
- Paid sick days
- Two and a half paid Agency days for full-time staff
- Five paid days for education leave/year
- One paid Moving Day/year
- Subsidized professional association annual dues (if applicable)
- Referral bonus program
- Milestone celebrations
- On-the-job education through various Lunch and Learns
- Safe and Respectful Work Environment
- Opportunities for Growth
- Ongoing support, mentoring, and recognition to help with engagement and career growth
- A work culture that values transparency, teamwork, learning, fairness, and integrity
Health and Wellness Resources:
- Generous health/dental benefits after 3 months.
- Three flex benefit options to meet your individualized needs
- Option of psychological/counselling services (up to $1500/year)
- Employee Assistance Plan
- Long-Term Disability Plan
- Insurance, Travel insurance, ++
Pension: Municipal Pension Plan enrollment for eligible employees
Work Hours: Tuesday-Saturday, 35 hours per week, with some evening availability required
Salary: MGS 1 ($31.14-$34.52 per hour)
Location: 1638 East Broadway, Vancouver, BC, with possibility of hybrid work at home and in community
Posting End Date: Posting will remain open until filled
Education, Training, Experience
- Minimum Bachelor's Degree in Social Work or related discipline
- Minimum 3-5 years’ recent experience working with children and youth with support needs
- Minimum 1-year recent supervisory experience
- Experience meeting with families and conducting client assessments to determine service needs
- Experience with case management and liaison with community partners, ie. MCFD Social Workers, Behavioural Consultants, Occupational Therapist, Physiotherapist, Psychiatrist, etc.
Role Qualifications and Skills include, but are not limited to
- Awareness of different Development Disabilities and support strategies
- Awareness of support strategies for children and youth with Autism Spectrum Disorder
- Collaborative Communication, including teamwork & cooperation, interpersonal communication, diversity and cultural agility Awareness of Mental Health Diagnoses that co-exist with Developmental Disabilities (Dual Diagnosis)
- Knowledge of up-to-date research and successful strategies for children and youth with challenging behaviors such as appropriate reinforcers, prompt fading, test analysis
- Awareness of Child Welfare Act and the Child and Family Services Act regarding reporting requirements
- Knowledge of MCFD services and navigation of their system to wrap around services for families
- Computer skills including MS Word, database, and Excel
- Client assessment and case planning skills
- Proficiency facilitating meetings with clients, families, and staff
- Sensitivity and diplomacy with clients and families in stressful situations
- Ability to support staff to implement client behavior plans
- Ability to structure attainable and measurable goals based on client’s needs and abilities
- Commitment to Excellence, including results focus, client-centered service, planning and organizing, professional expertise and technological proficiency
Additional Requirements
- Successful completion of a Criminal Record Check
If you are submitting your application through the FSGV website, please scroll to the bottom of the page.
If you are applying through any other platform, kindly ensure that your application is submitted via our career website at https://fsgv.ca/careers
Short-listed candidates will be contacted for interviews. We thank all candidates and searchers for your interest.
We believe in the power of inclusion and the power of enabling all our staff to thrive by embracing diversity and fostering equality. We are committed to creating an inclusive environment for all staff that dismantles barriers and creates opportunities. Our organization is committed to recruiting a diverse workforce representing the communities we proudly serve while encompassing the principles of equity, inclusion, and diversity. Decisions regarding recruitment, hiring, promotion, compensation, and all other terms and conditions of employment will be made without regard to race, colour, ancestry, place of origin, political beliefs, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, age, or non-applicable criminal condition.
If you require a disability-related accommodation to participate in the recruitment process or are an internal candidate, please email your resume and cover letter (indicating the competition number
#27-26 in the email subject line) to
[email protected].
We gratefully acknowledge that our programs are delivered on traditional and ancestral lands and waters of the Coast Salish peoples, including the Xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh Úxwumixw (Squamish), Sel̓íl̓witulh (Tsleil Waututh), Qayqayt, Katzie, Kwantlen, Kwekwetlem, Semiahmoo, Matsqui, and Tsawwassen First Nations. Huy ch q’u.
Click to read our commitment to reconciliation, justice, and equity.
When you work with us, you will join a caring team of people who will value you as a whole person. You will also have the opportunity to do meaningful, leading-edge work that has a direct impact on the local community.
At Family Services of Greater Vancouver, we have been helping people in crisis since 1928. We are a non-profit working to support and empower individuals, families, and communities. We offer programs and services designed to help people develop the skills, knowledge, and confidence to create positive change in their lives. Our staff operates from an evidence-based, trauma-informed lens to meet people where they are and get them where they want to be.
We help people develop skills and knowledge, empowering our neighbours to create positive change in their lives. Our team is made up of more than 360 staff, including expert counsellors and support workers who provide compassionate, client-centred care to youth experiencing homelessness, families and children impacted by trauma, victims of domestic violence, and other vulnerable people from an evidence-based, trauma-informed lens. We believe in building a brighter future for all British Columbians and providing a supportive and inclusive workplace for all our staff.
