ABOUT THE ROLE
The Office Experience & Operations Manager is a shared role supporting both Time & Space and NATIONAL, responsible for overseeing the day-to-day operations of the Halifax office while providing administrative and operational support to executives across both organizations. This role manages office administration, workplace experience initiatives, executive support, event coordination, vendor relationships, and operational processes to ensure the office runs smoothly and efficiently.
As a key point of contact for employees, clients, vendors, and visitors, the Office Experience & Operations Manager plays an important role in creating and maintaining a professional, organized, welcoming, and service-oriented workplace environment. Working across both companies, this individual helps foster collaboration, consistency, and a positive employee experience while supporting the unique needs and priorities of each organization.
RESPONSIBILITIES AND OBJECTIVES
The job duties include but are not limited to:
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Oversee daily office operations, reception, visitor management, workplace services, facilities, supplies, and administrative processes to maintain an organized, professional, and welcoming environment.
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Coordinate meetings, office activities, and workplace engagement initiatives while ensuring compliance with office policies, health and safety standards, and security procedures.
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Manage relationships with vendors, contractors, and service providers to support efficient office operations and service excellence.
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Serve as a key point of contact for employees, clients, vendors, and guests, responding to inquiries and coordinating support as needed.
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Provide administrative support to senior leaders, including calendar management, meeting coordination, travel arrangements, expense reporting, and document administration.
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Organize meeting logistics, prepare materials, and ensure leaders have the information and resources required to operate effectively.
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Plan and coordinate corporate events, including offsites, client events, celebrations, awards programs, and team gatherings.
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Manage event logistics, budgets, timelines, vendors, venues, catering, and stakeholder communications from planning through execution.
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Provide administrative and project coordination support for special projects, business initiatives, and employee engagement activities as assigned.
WHAT YOULL BRING
We’re looking for a highly organized and proactive professional with experience in office management, executive support, workplace operations, or a related role. A post-secondary education in business administration, office administration, communications, or a related field is considered an asset. The ideal candidate will also bring:
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Proficiency in Microsoft 365 applications, including Outlook, Excel, PowerPoint, Word, and Teams.
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Strong organizational and time management skills, with exceptional attention to detail and the ability to manage multiple priorities in a fast-paced environment.
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Excellent written and verbal communication skills, with a professional, service-oriented, and approachable demeanor.
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Demonstrated ability to handle confidential and sensitive information with discretion and sound judgment.
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A proactive, resourceful mindset with the ability to identify solutions and support operational excellence.
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Strong interpersonal skills and the ability to build effective relationships with senior leaders, colleagues, clients, vendors, and external partners.
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Experience coordinating meetings, events, and workplace engagement initiatives is considered an asset.
WHAT WE OFFER
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3 weeks paid vacation
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Additional paid time off over the holidays
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A 75% employer paid comprehensive benefits plan
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Ongoing professional development and growth opportunities
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A culture grounded in collaboration, purpose, and inclusion
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A shared commitment to bringing success to our clients, partners, and people
WORKING CONDITIONS
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This is a full-time, in-office position based in the Halifax office, Monday through Friday, from 9:00 a.m. to 5:00 p.m.
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Occasional morning and evening hours will be required to support company events and business activities.
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Regular movement throughout the office and occasional lifting of office supplies, event materials, or packages may be required.
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Attendance at off-site meetings and events may be required from time to time.
ABOUT US
Time & Space is dedicated to understanding and shaping consumer behaviour. Founded in 1988, we’ve become a leader in Canada’s media landscape, serving regional, national and global brands. With a team of specialized media professionals, we champion our client’s vision and hands-on expertise in consumer insight, media strategy, execution and data analysis. Time & Space proudly partners with brands across diverse sectors to achieve their business goals. Time & Space is an AVENIR GLOBAL company.
NATIONAL helps organizations navigate complex challenges with clarity and conviction. By combining insights, strategy and creative communications, we help leaders and organizations communicate with purpose, build trust and achieve their most important goals. Our team of 300 seasoned professionals supports organizations of all sizes and across all sectors to understand their challenges and opportunities and address the issues they face. For 50 years, NATIONAL has been at the center of the issues and industries that matter, helping lead change for today and tomorrow.
NATIONAL is Canada’s leading communications firm, with offices in Vancouver, Calgary, Toronto, Ottawa, Montreal, Quebec City, Saint John, Halifax and St. John’s. Its network includes Time & Space, a leader in media strategy, data analysis, planning and execution.
NATIONAL Public Relations is an AVENIR GLOBAL company, the largest Canadian-owned global communications firm, ranked among the 25 largest in the world with offices in 22 locations across Canada, the U.S., Europe and the Middle East. For more information about NATIONAL, please visit our website or follow us on LinkedIn and X.
