irving energy Jobs

IT Service Desk Analyst (Fixed Term)
Irving Oil —Saint John, NB
- Full-time
- Bilingual
- Microsoft Outlook
- English
- Dental care
Quick apply
4d
Senior IT Network Specialist
Irving Oil —Saint John, NB
- Full-time
- Azure
- Computer Science
- Analysis skills
Quick apply
Project Scheduler
Irving Oil —Saint John, NB
- Full-time
- Engineering
- Bachelor's
- No university degree
Quick apply
9d
Loadbuilder
Irving Oil —Saint John, NB
- Full-time
- Customer service
- High school diploma or GED
- Analysis skills
Quick apply
4d
Heavy Equipment Operator
Maritime Civil & Energy —Deersdale, NB
- 12 hour shift
- Heavy equipment operation
3d
Rock Truck Driver
Maritime Civil & Energy —Deersdale, NB
- 12 hour shift
- Driving
- Construction
- Commercial driving
3d
Customer Service Representative - Dispatch
Irving Oil —Saint John, NB
- Full-time
- Customer service
- High school diploma or GED
- Analysis skills
- Dental care
Quick apply
Civil Foreman
Maritime Civil & Energy —Deersdale, NB
- 12 hour shift
- Supervising experience
- Construction
- Leadership
3d
Senior Technology Project Manager
Irving Oil —Saint John, NB
- Full-time
- PMP
- Analysis skills
- Project management
Quick apply
Field Engineer
Gulf Operators —Saint John, NB
- Full-time
- AutoCAD
- Civil engineering
- Microsoft Excel
Shipper/Receiver
Gulf Operators —Saint John, NB
- Full-time
- Organizational skills
- AI
Fuel Delivery Driver
Irving Oil —Edmundston, NB
- Full-time
- Customer service
- Basic math
- High school diploma or GED
Quick apply
Payroll Administrator
Irving Oil —Saint John, NB
- Full-time
- Bachelor's
- Continuous improvement
- Human resources
Quick apply
9d
Senior Procurement Specialist - Corporate & Professional Services
Irving Oil —Saint John, NB
- Full-time
- Bachelor's
- In-person
- Communication skills
Quick apply
5d
Project Controls Specialist
Irving Oil —Saint John, NB
- Full-time
- Microsoft Excel
- PMP
- Engineering
Quick apply
Heavy Equipment Operator
Gulf Operators —Saint John, NB
- Full-time
- Heavy equipment operation
- AI
Surveyor
Gulf Operators —Saint John, NB
- Full-time
- AutoCAD
- Engineering
- AI
- Dental care
Delivery Driver - Dartmouth
Chandler —Dartmouth, NS
- $40,000–$50,000 a year
- Full-time
- Heavy lifting
- High school diploma or GED
- Computer skills
Civil Engineering Student-Fall 2026
Gulf Operators —Saint John, NB
- Full-time
- Engineering
- Bachelor's
- Organizational skills
Fuel Delivery Driver - Evenings
Irving Oil —Kentville, NS
- Full-time
- Customer service
- Basic math
- High school diploma or GED
Quick apply
Seasonal Fuel Delivery Driver
Irving Oil —Yarmouth, NS
- Full-time
- Customer service
- Basic math
- High school diploma or GED
Quick apply
Quarry Superintendent
Gulf Operators —Moncton, NB
- Full-time
- Microsoft Office
- Continuous improvement
- Team management
Représentant(e) des ventes bilingue
Irving Oil —Edmundston, NB
- Full-time
- Bilingual
- Sales
- English
- Wellness program
- Employee assistance program
Quick apply
Welder
Gulf Operators —Saint John, NB
- Full-time
Field Sales Representative - Commercial (French/English)
Irving Oil —Moncton, NB
- Full-time
- Bilingual
- Sales
- Customer service
Quick apply

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IT Service Desk Analyst (Fixed Term)

Irving Oil
Saint John, NB

Quick apply

Job details

Full-time
4 days ago

Benefits

Dental care
Paid vacation

Skills

Bilingual
French
Microsoft Outlook
MCP
SCCM
MCSE
LAN
English
Windows
Microsoft Office
Solarwinds
ServiceNow
IT
Communication skills
Active Directory
Help desk
Information Technology
VPN

Full job description

As an IT Service Desk Analyst (fixed term), you will provide basic to moderate technical support while delivering exceptional customer service as the first point of contact for all IT issues and requests. You will interact with employees through multiple channels - including phone, chat, email, and in person ensuring a consistent and positive experience as the face and voice of IT. Your success will be measured by your ability to resolve issues efficiently through strong first-call resolution, maintain a helpful and solution-focused approach, and effectively escalate more complex needs to ensure employees can return to work as quickly as possible.

Please note this is a 12-month fixed term position

If you are interested in this exciting opportunity with Irving Oil, please apply by June 26, 2026

What We Offer:

Work Environment – Work in our beautiful home office building with access to a fitness facility, onsite nurse, and a café
Competitive Compensation – Including a parking allowance
Flexible Benefits Plan – including medical and dental benefits that are both in effect from day one
Paid Vacation
Wellness Support – With 24/7 access to our Employee & Family Assistance Program
Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program

Your Responsibilities:

Provide troubleshooting and problem resolution for software and hardware issues that vary from basic to moderate complexity
Provide training and technical assistance on MS Windows operating systems, MS Office suite (including MS Outlook), and Web Browsers
Troubleshoot the cause of problems, not just the symptoms, and taking action to prevent problems from recurring
Analyze and resolve support requests according to the service level agreements with the caller, and escalating the issue when necessary
Logging of all calls into an ITSM Ticketing tool with clear and concise language
Provide ‘how to’ instructions and guidance regarding all business applications following established processes
Follow communication procedures, guidelines, and policies
Interact with customers via phone, chat, email and in person

Your Skills:

Previous experience working in an enterprise environment with 3-4 thousand users
Experience with Remote support tools, and monitoring tools including SCCM and SolarWinds
Experience using ServiceNow for ticketing to manage Incidents and Service Requests
Experience with Active Directory, Domain Services; Windows operating systems, MS Office/365 applications; Network (LAN/WAN) concepts, VPN technologies; Mobile Technologies (Smartphones/Tablets)
Demonstrate excellent interpersonal, oral, verbal, and written communication skills in dealing with all levels of staff, as well as the ability to manage user expectations
Bilingual in both French and English is an asset

Your Experience:

Degree or diploma in a computer-related program or equivalent experience within IT. Windows-based certifications such as MCP or MCSE is an asset
Minimum 1 year prior experience in IT or Helpdesk environment. Deskside experience is an asset. In-depth technical experience working with Intel-based PCs and laptops

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone’s responsibility.

Job Requirements - Work Experience

Information Technology

Job Requirements - Education

Diploma / Certification: Information Technology

Quick apply

Refine Your Search

IT Service Desk Analyst (Fixed Term)

Senior IT Network Specialist

Project Scheduler

Loadbuilder

Heavy Equipment Operator

Rock Truck Driver

Customer Service Representative - Dispatch

Civil Foreman

Senior Technology Project Manager

Field Engineer

Shipper/Receiver

Fuel Delivery Driver

Payroll Administrator

Senior Procurement Specialist - Corporate & Professional Services

Project Controls Specialist

Heavy Equipment Operator

Surveyor

Delivery Driver - Dartmouth

Civil Engineering Student-Fall 2026

Fuel Delivery Driver - Evenings

Seasonal Fuel Delivery Driver

Quarry Superintendent

Représentant(e) des ventes bilingue

Welder

Field Sales Representative - Commercial (French/English)

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