prince of wales hotel Jobs

Assistant Director of Food & Beverage
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- Full-time
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- Hotel
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Rosewood Hotel Group —Vancouver, BC
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Assistant Director of Food & Beverage

Rosewood Hotel Group
Vancouver, BC

Apply Now

Job details

Permanent | Full-time
13 hours ago

Skills

English
Budgeting
Communication skills

Full job description

General Information

Country/Region

Canada

Province/City

Vancouver, B.C.

Hiring Entity

Rosewood Hotel Georgia

Department

Food & Beverage - Services

Job Type

Full-time Permanent

Job Description

Job Summary

Responsible for overall operation of Food and Beverage Division while maintaining quality standards and maximizing profitability.

Essential Duties and Responsibilities

Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.

Ensure that standards are maintained at a superior level on a daily basis.

Oversee all food and beverage outlets, kitchen and stewarding.

Design and develop division policies and operating budget including, but not limited to staffing, forecasts and payroll costs.

Prepare, implement and maintain division standards and control objectives.

Participate in establishment of a marketing and public relations plan for F&B.

Monitor productivity guidelines for all F&B departments.

Establish and implement annual objectives for F&B department.

Prepare and maintain operating budget. Attend budget meetings on a regular basis.

Select and supervise F&B department heads.

Ensure that required operating licenses and permits are displayed as required by law.

Work closely with all Executive Team members in supporting and achieving the hotel's goals and objectives.

Support and uphold hotel philosophy concerning hiring, employee relations, supervision, and disciplinary action.
Act as Manager on Duty.

Participate in quality control activities.

Implement and maintain spirit of hotel's mission.

Ensure the F&B department operates based on the departmental mission statement.

Interact in courteous and professional manner with all guests, associates and community members.

Respond in courteous, professional and rapid manner in order to resolve all guest and associates difficulties.

Apply principles of logical thinking to a wide range of unstandardized intellectual and practical problems in order to perform and direct many varied and complex tasks.

Attend divisional and general meetings.

Supervise, direct, coordinate, influence and persuade associates in order to maintain service standards of hotel.

Interact with people beyond giving and receiving instructions, particularly interaction with supervisor, subordinates, co-workers, and guests in completing assignments, resolving associate and guest complaints.

Interpret and comply with a variety of instructions furnished in written, oral, diagrammatic or schedule form.

Perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure.

Maintain clean and safe work area.

All other duties as required.

Required Skills

General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

Technical Skills: Prior heavy exposure to banquets, room service and dining room operations; thorough knowledge of first class food and beverage operations; thorough knowledge of imported and domestic wines; thorough knowledge of budgeting; ability to plan, implement and design operating standards and procedures; ability to effectuate quality and quantity control standards; ability to understand a financial statement and react to it; ability to establish annual objectives for the division and each management member of the team; ability to be resourceful, creative and maintain flexibility; ability to train, motivate, evaluate, mentor and direct employees and managers to meet desired ends; ability to add and subtract three digit numbers; ability to perform mathematical operations with units of measure including, but, not limited to dollars, cents, feet, inches, cups, pounds and ounces; ability to access, input, analyze and retrieve information from computers; ability to maintain excellent relations with associates; ability to maintain associates and guest confidentiality at all times; ability to accept responsibility for actions of others; ability to manage by example; exceptional oral communication skills to ensure ability to negotiate and persuade guests and associates to achieve results beneficial to operation of hotel; ability to converse calmly with irate guests, superiors and subordinates in sometimes intense emotional situations; ability to focus and maintain attention to performance of tasks despite frequent stressful, emergency, critical or unusual interruptions; ability to memorize, recollect and quickly retrieve dates, names, times and other data; ability to work and complete assignments on time despite frequent stressful, emergency, critical or unusual interruptions; ability to participate in (and lead when necessary) all departmental and hotel-wide meetings.

Language: Required to speak, read and write English, with fluency in other languages preferred.

Physical Requirements: Must be able to exert physical effort in transporting 35 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.

Qualifications

College degree or equivalent work experience.

Licenses & Certifications: None required.

Experience

Minimum five years’ experience in a similar capacity for a luxury or ultra-luxury property.

About Us

Following its debut in the Roaring '20s, the legendary Hotel Georgia came to be known as Vancouver's most historic and elegant retreat. When it first welcomed guests in 1927, the hotel brought unheard of luxuries to the young city of Vancouver and Canada's West Coast. And it wasn't just the local society set that made the hotel the heart of Vancouver; Louis Armstrong, Ginger Rogers, Frank Sinatra, Laurence Olivier, the Rolling Stones and the Prince of Wales all added to the mystique of this irreplaceable piece of history. Now unveiled as Rosewood Hotel Georgia, the fully restored Georgian Revival property has returned to its former grandeur with additional elegance afforded by extensive amenities and the impeccable service of Rosewood Hotels & Resorts. From the painstaking restoration of Old World craftsmanship to the addition of the most luxurious furnishings and latest technology, Rosewood Hotel Georgia offers an unmatched combination of legacy and luxury - a return to the golden age of hotel travel.

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