Competition # 2026-215-HB
ICDL Instructor (2026-215-HB)
Employment Type:
Contract Hourly (4 Months), Bargaining Unit
Work Hours:
35 hours/week (M-F 9am-5pm)
Work Setting:
Onsite – Limited opportunities to work remotely/Hybrid (815 Danforth Avenue, Toronto, ON)
Salary:
External Rate: G7 - $56,892.64
Internal Rate: G8 - $57,961.88
Application Deadline:
June 19, 2026, by 11:59 pm
The Homeward Bound program serves women and female-led families navigating housing instability, trauma, and barriers to employment. As such, this role demands a patient, culturally responsive, and trauma-informed approach. The instructor must balance academic rigour with sensitivity to participants' lived experiences, varying skill levels, and competing personal demands.
The ICDL Instructor is responsible for delivering high-quality, trauma-informed digital literacy instruction to Phase I participants of WoodGreen's Homeward Bound Program. This role exists to equip female-led families-many of whom face systemic barriers to education and employment-with the computer skills and ICDL certifications required to advance to college-level study and sustainable employment. By supporting participants in achieving program milestones, the ICDL Instructor plays a critical role in WoodGreen's broader mission to foster social inclusion and long-term independence for marginalized families.
What You Will Do
Instruction and Program Delivery
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Deliver in-person or online ICDL instruction to Phase I Homeward Bound cohorts, covering the following modules:
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Documents (Microsoft Word) – document creation, formatting, editing, and professional correspondence
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Spreadsheets (Microsoft Excel) – data entry, formulas, charts, and data management
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Presentation (Microsoft PowerPoint) – designing and delivering effective presentations
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Using Databases (Microsoft Access) – creating and managing databases, queries, and reports
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Prepare and adapt lesson plans and learning materials to meet the diverse needs and skill levels of participants, including those returning to education after a significant period away.
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Develop and maintain lesson templates, worksheets, and PowerPoint slide decks to support effective instruction.
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Foster an inclusive, trauma-informed, and encouraging learning environment consistent with Homeward Bound's values and program expectations.
Assessment and Certification
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Administer ICDL diagnostic practice tests and prepare participants for official ICDL certification exams (minimum passing score of 75% required per module).
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Review and mark participant assignments in a timely and constructive manner.
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Provide one-on-one or small-group remedial support to participants who require additional assistance to meet certification benchmarks.
Participant Progress and Record-Keeping
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Track and monitor individual participant progress across all modules, identifying challenges early and flagging concerns to the Homeward Bound case management team as needed.
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Maintain accurate attendance, assessment, and progress records in accordance with program requirements and WoodGreen's documentation standards.
Team Collaboration
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Collaborate with the HB team at case conferences and milestone review meetings as required.
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Communicate proactively with the Program Manager regarding participant milestones, instructional challenges, or adjustments to curriculum delivery.
What You Bring to the Team-
Community College Diploma or equivalent in Education, Computer Studies, or a related discipline is required.
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Active ICDL certification or an equivalent recognized digital literacy qualification is required.
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Equivalent combinations of formal education and demonstrated experience in adult computer instruction will be considered.
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Minimum two (2) years of related experience in adult education, computer training, or a closely related field is required.
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Experience working with women, single mothers, or individuals facing systemic barriers to employment and education is a strong asset.
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Familiarity with community-based programming or wrap-around service models is an asset
What Will Set You Apart-
Microsoft Certified Trainer (MCT) designation is a strong asset.
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Demonstrated experience teaching Microsoft Word, Excel, PowerPoint, and Access to adult learners in a structured program environment is preferred.
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Strong computer literacy, particularly in the Microsoft Office suite (Word, Excel, PowerPoint, Access); ICDL certification or equivalent required.
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Demonstrated understanding of adult learning principles, with the ability to adapt instruction to varied skill levels and learning styles.
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Patient, encouraging, and effective in building confidence in learners returning to education after extended absence.
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Excellent written and verbal communication and interpersonal skills.
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Well-developed organizational skills with strong attention to detail; able to maintain accurate records and meet program deadlines.
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Ability to work independently and collaboratively within a multidisciplinary team.
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Familiarity with trauma-informed and equity-centred approaches to education is a strong asset.
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Proficiency in designing instructional materials, including lesson templates, worksheets, and slide presentations.
WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at [email protected] of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.
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