Work Location:
Toronto, Ontario, Canada
Hours:
37.5
Line of Business:
Human Resources
Pay Details:
$81,600 - $115,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Be part of a dynamic team that crafts strategies to enhance colleague well-being! As a member of our Retirement, Benefits and Well-being team within Total Rewards, you’ll contribute to programs and services that help colleagues feel physically healthy, mentally strong, financially confident, and socially connected.
Role Summary
You will lead a set of colleague perks and special benefit programs in Canada.
You will:
Act as the subject matter expert for your programs
Provide advice and guidance to business partners and HR teams
Design, manage and improve programs from start to finish
Ensure programs meet business needs, colleague needs, and compliance requirements
What You’ll Be Responsible For
1. Program Ownership (End-to-End)
Manage the full lifecycle of assigned programs, including:
Colleague vehicle program
Scholarship program for colleagues’ dependents
Colleague banking discounts (and retiree access)
Colleague discount programs (e.g., gym partnerships)
Any new programs added in the future
What this means:
Design or update programs
Launch and manage them day-to-day
Monitor costs and usage
Resolve issues and improve the experience
2. Subject Matter Expertise & Advice
Act as the go-to expert for your programs
Provide clear, practical advice to HR partners and business leaders
Stay current on market trends and legal requirements
Recommend changes to keep programs competitive and compliant
3. Program Design & Improvement
Review program performance and identify improvements
Use data, feedback and market research to support recommendations
Build simple business cases for changes
Help get approval and implement updates
4. Stakeholder & Vendor Management
Work closely with internal partners (e.g., HR, Finance, business units)
Manage external vendors that deliver parts of the programs
Monitor vendor performance against agreed service levels
Resolve issues and improve processes
5. Communication & Colleague Experience
Create and manage colleague communications for your programs
Ensure information is clear, simple and easy to access
Maintain program content on internal sites and materials
Respond to colleague questions and escalations as needed
6. Risk, Compliance & Governance
Ensure programs meet internal policies and external requirements
Maintain strong processes and controls
Identify and manage risks; escalate when needed
Keep documentation up to date
7. Data & Reporting
Track program usage, trends and costs
Use data to identify issues and opportunities
Share insights to support decision-making
Education & Experience
Skills & Qualifications
Knowledge of colleague benefits or similar programs
Strong program management skills (can manage work from end to end)
Ability to analyze data and make practical recommendations
Strong problem-solving skills
Clear and simple communication (written and verbal)
Ability to manage multiple priorities and deadlines
Strong relationship management and influencing skills
Comfortable working with Microsoft Office tools
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet
