Operations & Administrative Coordinator
Creative Roots Landscaping
Kelowna, BC
Full-Time | Year-Round
Keep the Business Moving. Build Stability. Protect the Flow.
At Creative Roots Landscaping, we believe great operations create great client experiences.
Behind every successful project, smooth onboarding experience, organized payroll process, responsive client communication, and efficient team operation is someone who keeps the details moving accurately and consistently.
That's this role.
We're looking for an organized, dependable Operations & Administrative Coordinator who thrives on follow-through, communication, and keeping workflows running smoothly.
This is not a reception role.
This is not a "figure it out as you go" role.
This is a role for someone who enjoys:
- Clear systems
- Organized workflows
- Accurate execution
- Supporting multiple departments
- Following through on details
- Helping teams stay aligned
If you enjoy bringing structure, clarity, and calm to busy environments, this could be an excellent fit.
About the Role
This position serves as the administrative coordination hub for multiple areas of the business.
You will help ensure:
- Payroll information is accurate
- Employee administration is completed on time
- Client inquiries are handled promptly
- Sales leads are routed correctly
- Operational systems remain organized
- Managers are not chasing recurring administrative tasks
- Important details do not fall through the cracks
You will work closely with Leadership, Department Managers, and employees across the company.
Success in this role comes from maintaining consistency, accuracy, and follow-through across many recurring workflows.
Key Responsibilities
People Operations & HR Administration
- Employee onboarding and off-boarding administration
- Employee records management
- Benefits administration
- WorkSafe claim administration
- Time-off request coordination
- Performance review administration
- Employee development tracking
- Staff communication support
Client & Sales Administration
- Client inquiry management
- Sales lead intake and routing
- CRM administration
- Construction Pipeline administration
- Seasonal client communications
- Billing inquiry coordination
Operations Systems Administration
- LMN administration
- Job setup and maintenance
- User account administration
- Timesheet follow-up
- Payroll support
- Reporting support
- Data accuracy management
Administrative Coordination
- Company huddle and meeting coordination
- Vendor administration
- Uniform administration
- Company phone administration
- Insurance administration support
- Documentation management
- General workflow coordination
This Role Is a Great Fit If You...
- Are highly organized and detail-oriented
- Follow through without constant reminders
- Enjoy systems, checklists, and process improvement
- Communicate clearly and professionally
- Can manage multiple priorities without becoming overwhelmed
- Take pride in accurate work
- Stay calm during interruptions and busy periods
- Are comfortable asking questions when something is unclear
You don't need to be flashy.
You need to be reliable.
This Role Is NOT a Great Fit If You...
- Prefer constant improvisation over established systems
- Get bored by recurring workflows
- Frequently miss details or deadlines
- Prefer informal processes over documented systems
- Struggle to prioritize when several things need attention
- Enjoy chaos more than organization
Qualifications Required
- Strong organizational skills
- Excellent written and verbal communication
- High attention to detail
- Strong computer skills
- Ability to manage multiple priorities
- Professional and dependable work habits
Assets
Preferred Qualifications
- 2+ years of experience in administrative coordination, office administration, HR administration, payroll support, operations coordination, or similar roles.
- Experience managing recurring workflows, maintaining accurate records, and supporting multiple departments is strongly preferred.
Experience with:
- Google Workspace
- QuickBooks Online
- Payroll administration
- HR administration
- CRM systems
- LMN
- Operations coordination
- Office management
- Workflow management
- Benefits administration
Landscaping experience is not required.
What We Offer
- Competitive compensation based on experience and qualifications
- Expected hiring range: $28–$32 per hour
- Year-round stable employment
- Extended health and benefits plan
- Gainshare / profit-sharing opportunities
- Structured onboarding and training
- Professional development opportunities
- Team events and company celebrations
- A supportive and growth-focused workplace
Career Growth Opportunities
We believe people should grow along with the company.
This role provides exposure to multiple areas of business operations including:
- Human Resources Administration
- Payroll Support
- Benefits Administration
- WorkSafe Administration
- Operations Coordination
- CRM & Systems Administration
- Process Improvement
- Business Operations
You will have opportunities to participate in:
- Passport to Success development programs
- Individual Development Plans
- Leadership and professional development training
- Financial literacy and Open Book Management education
- Cross-department learning opportunities
As your skills and interests develop, there may be opportunities to take on increased responsibility in areas such as:
- Operations Coordination
- Office Management
- HR Administration
- Systems Administration
- Process Improvement and Workflow Management
We're looking for someone who wants more than just a job. We want someone who enjoys learning, improving, and growing their impact over time.
About Creative Roots Landscaping
Creative Roots Landscaping is a growing landscape construction, maintenance, and enhancement company serving the Okanagan since 1994.
We believe strong systems create better teams, better client experiences, and better lives for the people inside the company.
If you're looking for a role where:
- Organization matters
- Reliability is valued
- Your work genuinely helps the team succeed
we'd love to hear from you.
Check out our website: creativerootslandscaping.com - If you like what you see, you can apply through the Careers page.
Apply today and help us keep the business moving.
Pay: $28.00-$30.00 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- Vision care
Work Location: In person
