Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.
Position Summary:
The General Maintenance crew member will learn to troubleshoot and repair any mechanical issues that arise. In addition, the General Maintenance crew member is responsible for ensuring that all facilities, are attractive and in working order. They will provide preventative, corrective, emergency, cosmetic and routine maintenance as well as provide a number of technical maintenance services. This position will include such duties as painting, cleaning, repairing, renovating and remodeling.
Please note this is a contract/seasonal position
Crew Benefits:
- Competitive Wage
- Retention Bonus - $500.00!
- Complimentary Cruise Tickets & Uniforms
- Crew Recognition Awards
- Crew Referral Program - up to $200.00 per referral
- Crew Events
- Paid Training
Duties and Responsibilities:
- Performs various duties such as painting, fixing, repairing, troubleshooting minor problems
- Basic carpentry and masonry work
- Assists with the start-up and close-out of projects
- Possesses ability to maintain a high customer service level
- Ensures compliance with health and safety procedures
- Operates large scale machinery such as forklifts and telehandler (as required)
- Knows and understands internal policy and external regulatory requirements that relate to the position and department
- Adheres to all health and safety regulations
- Paints with single part and two-part paints; prepares and paints many types of surfaces
- Performs basic carpentry work: frames, drywalls, and install doors, windows, baseboard and molding
- Performs basic masonry work such as concrete, tile, grout, and stone work
- Maintains building infrastructure including basic water, sewage, and work
- Uses hand tools and power tools correctly
- Gathers and/or requests materials to complete a job
- Possesses the ability to self-manage on small products
- Works closely with Director of Marine and Facilities to complete duties and work assignments
- Completed work using logs, inspection forms, and maintenance databases when appropriate
- Advises management of corrective actions or preventative actions when necessary
- Understands/has working knowledge of Lockout tag out System
- Assists in preparing the preventive maintenance schedule for all project equipment and monitors the system to maintain and repair project equipment
- Responds to work order requests as needed in a timely and accurate manner, and cleans up after work orders are complete
- Maintains records on preventive maintenance and work order requests
- Maintains inventory of supplies, tools, and equipment, and makes purchasing recommendations
- Performs inspections of systems, as requested. Informs appropriate staff of any unusual activity or maintenance issues in a timely manner
- Maintains all equipment to manufacturer’s specifications
- Ensures that all grounds and facilities are well maintained
- Checks all garbage bins, emptying them when necessary
- Collects garbage and recycling on land and separates each accurately to individual compactors
- Works with a safety mindset by following all safety policies, procedures and safety measures (i.e. PPE). Identifies and brings forward risks, hazards and opportunities on the job. Actively participates in health and safety in the workplace
- Assists the Food & Beverage Department with any maintenance repairs required in the restaurant/ice cream area.
- Maintains a neat, clean and well-groomed appearance (refer to appearance standards in employee handbook)
- Reports to work on time and for all scheduled shifts.
- Understands all City Cruises policies and procedures relating to the employee’s role within the company.
- Maintains any applicable licenses and certifications
- Completes any other duties as assigned
Requirements & Qualifications:
- O.S.S.D or equivalent as recognized by the Ministry of Education
- Minimum two (2) years’ experience in facilities and maintenance role preferably in a hospitality environment
- General knowledge of, plumbing, and HVAC systems
- WHMIS (training provided)
- Working knowledge of Lock Out Tag Out Systems
- Strong problem solving & project management skills
- Must be willing to work all shifts including days/evenings shifts including weekends and holidays
- Must have a valid driver’s license and clean driving record
- Ability to reach, bend, stoop, wipe, push, pull, move or lift up to 50 pounds (23 kilograms)
- Walk, stand, sit and work in all types of weather conditions for extended periods
- Continually and repeatedly perform functions indoors and outdoors
- If required, wear assigned Personal Protective Equipment (PPE) (i.e. non-slip shoes, gloves, weather appropriate dress attire, sun protection)
City Cruises Canada does not use AI technology in any part of the recruitment process.
Hornblower is proud to be an Equal Employment Opportunity employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of harassment and/or discrimination of any type, including but not limited to discrimination and/or harassment based upon race, citizenship, place of origin, color, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, genetic characteristics, receipt of public assistance and record of offences. City Experiences employment and workplace decisions will be based on company needs, job requirements and individual job qualifications and skills. City Experiences will comply with provincial and federal legislation relating to equal employment opportunities and employment equity.
