The Opportunity:
Company, Department: Smart Meter Operations Centre
Location: Halifax, Nova Scotia
Type of Employment: Permanent, Full-Time
Closing Date: July 8, 2026
We are looking for a Smart Meter Solution Specialist to join our Smart Meter Operations Centre team in Halifax, Nova Scotia. In this full-time, permanent role, you will play a key part in supporting Nova Scotia Power’s Advanced Metering Infrastructure (AMI) system, helping deliver reliable, data-driven services to our customers.
Our Smart Meter Operations Centre is a fast-paced, collaborative environment that supports critical business functions, including:
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Customer billing and service connections/disconnections
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Outage management
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Customer-facing energy tools and platforms
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Grid performance and data analytics
Reporting to the Manager of Smart Meter Operation Centre, you will join a dynamic team of professionals focused on maintaining and enhancing our AMI infrastructure. You will contribute to innovative solutions that improve operational efficiency, support data-driven decision-making, and enhance the overall customer experience.
Key elements of this role include::
As a Smart Meter Solution Specialist, you will play a key role in ensuring that smart meter data and AMI systems effectively support business goals and operations. You will have the opportunity to:
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Identify, analyze, recommend and implement new value opportunities through AMI technology.
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Configure and enhance AMI systems, including but not limited to Oracle Meter Data Management, Itron Head End System and Smart Meters.
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Investigate and resolve complex techno-functional issues in AMI tools and processes using large datasets and critical thinking.
Contribute to a high-performing, data-driven team by supporting transaction processing and ensuring strong data quality standards.
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Build and maintain strong working relationships with other business units such as Customer Care, Billing Services, Meter Field Services, and IT, as well as with vendors & service providers supporting the Smart Meter Operating Centre.
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Share expert level knowledge with the Smart Meter Operations Centre team and associated business workgroups to maintain and advance key business functions such as billing services and outage restoration management.
Design and implement new processes while improving existing ones to increase overall team effectiveness.
Participate in AMI user groups, industry events, and peer discussions to stay current on system capabilities and identify new value opportunities
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Be responsible for your own personal safety and that of your co-workers by observing all Occupational Health and Safety Rules and Regulations.
These skills will make you successful::
To thrive in this role, you’ll bring a combination of technical expertise, critical thinking, and the ability to collaborate in a fast-paced environment. You’ll likely have many of the following skills and experiences:
A degree or Diploma in Engineering, Computer Science, Informatics or a related field.
Around 3 years of experience in a technical solutions role at a multifunctional organization.
Experience navigating and analysing large data sets with SQL.
Experience supporting projects including requirements gathering, documentation, test planning and execution, and schedule and risk management.
A curious mindset and strong critical thinking skills to help solve problems, troubleshoot issues, and identify opportunities for improvement.
Strong written and verbal communication skills, with the ability to clearly explain complex technical concepts and recommendations to a variety of stakeholders.
Demonstrated ability to handle multiple priorities and adapt as needed to changing priorities.
Proven customer service skills.
Experience in meter technologies and utility operations is considered an asset.
Experience with data visualization tools (ex., Tableau, Power BI) is considered an asset.
We understand that experience comes in many forms, and we’re dedicated to adding new perspectives to the team. So, if your experience is close to what we’ve listed above, we encourage you to apply.
Learn more about our culture and values:
At the Emera Group of Companies, you’ll be part of an inclusive, respectful workplace where everyone is welcomed and supported. Come build a career as unique as you are: making an impact from Atlantic Canada to the world. Your experience and perspective will help us to safely deliver cleaner, more reliable energy to our customers.
If working in an innovative environment, challenging yourself, and shaping a cleaner energy future inspires you, we want to hear from you. Apply by July 8, 2026 and let us know why this role is right for you.
The perks of joining our team? We offer::
- Flexibility: Hybrid work model with one flexible remote workday.
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Health & Wellbeing: A comprehensive benefits plan, 24/7 access to virtual health care services for you and your family through Dialogue, access to a free on-site fitness centre, Employee and Family Assistance Program, parental leave top-up plan and wellness benefits.
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Grow Your Career: Opportunities to advance within and between our affiliate companies, a focus on employee development and available sponsored education programs.
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Community Engagement & Care: Corporate investments in the places where our people live and work, mentoring opportunities, fundraising-matching, volunteer programs, various committees and employee resource groups, and scholarships for children of employees.
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Competitive Compensation: Short-term incentive plan and a Defined Contribution Pension Plan.
Diversity, Equity & Inclusion at Emera:
As one of Atlantic Canada’s largest publicly traded companies, we are ranked one of Canada’s Top 100 Employers, Top Employers for Young People and Top Diversity Employers. We know our success is driven by our dedicated teams and we strongly encourage applications from all qualified candidates, including persons who identify as racially visible, Indigenous, persons with disabilities, women in underrepresented roles and members of the 2SLGBTQ+ community.
Applicants from these equity groups may self-identify through the online application process. We support candidates and employees with access and accommodation needs and encourage you to let us know when you require accommodation.
Recruitment & Promotion Policy:
The success of the Emera Company is driven by its people: a strong team with a shared commitment to support the Emera Company mission and values. The purpose of our recruitment policy is to provide a consistent framework to support fair and equitable attraction, hiring, and retention of the best talent for vacant positions. We are dedicated to maintaining a fair hiring process that provides equitable opportunities to all our applicants and is guided by our company values.
If you have any questions about this opportunity or if you are experiencing any technical difficulty with the application process, please email [email protected]