BUILD A BETTER CAREER WITH MSC
Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.
Requisition ID:20887
Employment Type:Full Time
Job Category:Vending Management
Job Grade :NonExempt N7
Work Location:Langley, BC
State or Province:British Columbia (CA-BC)
Potential Work Location:Territory includes Langley, Abbotsford, Chilliwack, and Surrey
BRIEF POSITION SUMMARY:
The Vendor Managed Inventory (VMI) Specialist provides supplemental service support in the areas of conversions, ordering stock, vending solutions, putting orders away, 5S handling of service & equipment, and expediting.
DUTIES and RESPONSIBILITIES:
- Supports MSC customer solutions and sales associates.
- Understands company solutions, products, and services. Including limited technical product knowledge.
- Supports the implementation of Vendor Managed Inventory programs at customer locations.
- Establish productive, professional relationships with key personnel in assigned customers.
- Maintain high customer satisfaction ratings that meet company standards.
- Unpack orders, checks accuracy of shipment and put stock away at customer locations.
- Ensure appropriate customer stock levels, generates new orders for merchandise, and obtains customer approval to place orders when required.
- Provides communication and feedback to the sales representative and supervisor as appropriate to ensure full customer satisfaction.
- Performs general (5S) housekeeping for service equipment and immediate area.
- Utilize company technology to completed daily tasks, order generation, tracking, and routing.
- Logs all events daily within the Service Management tool.
- Participates in special projects and performs additional duties as required.
- Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC?s mission.
EDUCATION and EXPERIENCE:
- A High School Diploma or the equivalent is required.
- Supply chain and process improvement experience preferred.
- Customer service experience including one year of related industry experience is preferred.
SKILLS:
- Computer literacy and proficiency in word-processing and spreadsheet software is required.
- Excellent oral and written communications skills are also required.
OTHER REQUIREMENTS:
- A valid driver's license is required.
- Position requires over 80% consistent daily travel within district. Occasional overnight travel is also required.
- May need to lift up to 50 lbs. based on customer needs.
We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.
Compensation starting at $37,500 - $58,034 depending on candidate location and experience.
The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.
This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position.
Equal Opportunity Statement
At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national or ethnic origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.
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