Red Deer, Ab Shop supervisor Jobs – 25 Openings This Week

Customer Sales and Service Representative
Gordon Russell Ltd. —Red Deer, AB
- $50,000–$65,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
Maintenance Supervisor FIFO (Fort Hills)
North American Construction Group Inc. —Alberta
- Full-time
- Microsoft Office
- Supervising experience
- Computer skills
- Tuition reimbursement
- Vision care
12d
Service Team Member
Michaels Stores —Red Deer, AB
- Part-time
- Customer service
- Cash handling
- Dental care
- Tuition reimbursement
Valve Shop Laborer
Gateway BOP and Control Inc. —Red Deer, AB
- From $25 an hour
- Overtime
- Schematics
- English
- Forklift
- Dental care
Quick apply
4d
Maintenance and Supply Chain Coordinator
Heavy Metal Equipment & Rentals —Red Deer, AB
- Full-time
- Microsoft Excel
- Inventory management
- Customer service
- Commuter benefits
- Disability insurance
Quick apply
3-4yr Apprentice/Journeyman/Supervisor
Precision Fiberglass Piping Inc. —Sylvan Lake, AB
- Immediate opening
- Basic math
- Power tools
- Welding
Quick apply
23h
ROFS Canada - Slickline Supervisor
Edge OFS —Red Deer, AB
- Full-time
8d
ROFS Canada - Eline Supervisor
Edge OFS —Red Deer, AB
- Full-time
8d
Field Leader - Solids Control - Canada Remote
Stage 3 Separation —Red Deer, AB
- $120,000–$140,000 a year
- 12 hour shift
- Remote
- CPR Certification
- Microsoft Outlook
- Customer service
- Disability insurance
- Dental care
Quick apply
Field Technician
Abra Controls Inc —Red Deer, AB
- CPR Certification
- High school diploma or GED
- First Aid Certification
Quick apply
Operator - Class 1 - Red Deer, AB
Magnum Cementing Sevices Operations Ltd. —Red Deer, AB
- Full-time
- In-person
Quick apply
Shop Technician - Truck and Transport
Wajax —Red Deer, AB
- Overtime
- Analysis skills
- Communication skills
- Mechanical knowledge
- Wellness program
- Dental care
Quick apply
Heavy Equipment Field Technician
Border Paving Ltd. —Red Deer, AB
- Overtime
- Welding
- Profit sharing
Quick apply
Bulk Driver - Class 1 - Red Deer, AB
Magnum Cementing Sevices Operations Ltd. —Red Deer, AB
- Full-time
- Driving
- In-person
Quick apply
Food Service Supervisor
Tim Hortons | Company #502531 —Innisfail, AB
- Part-time
- Supervising experience
- Leadership
- Communication skills
- Dental care
Quick apply
2d
BOP Shop Laborer
Gateway BOP and Control Inc. —Red Deer, AB
- From $25 an hour
- Overtime
- Schematics
- English
- Forklift
- Dental care
Quick apply
4d
Mechanical Assistant I
Red Flame Industries —Red Deer, AB
- Full-time
- High school diploma or GED
- Mechanical knowledge
5d
Bulk Driver - Class 1 - Red Deer, AB
Magnum Cementing Services LLC —Red Deer, AB
- $75,000–$110,000 a year
- Full-time
- Customer service
- Driving
Quick apply
11d
Full-time High School Welding & Fabrication Teacher - 1.0 FTE
Red Deer Catholic Regional Division No. 39 —Red Deer, AB
- Full-time
- Microsoft Word
- High school diploma or GED
- Welding
7d

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Maintenance Worker
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Medium & Heavy Duty Truck Mechanic (310T)
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Must have a valid 310T certification. The ideal candidate will have a min of 5 years’ experience in the industry This is a leadership role with a mix of both…
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Customer Sales and Service Representative

Gordon Russell Ltd.
Red Deer, AB

Quick apply

Job details

Full-time

Benefits

Extended health care
RRSP match
Dental care
Paid time off
Company events
Employee assistance program
Vision care
Life insurance
On-site parking

Skills

Microsoft Word
Class 5 Licence
Red Seal
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Driving
Mechanical knowledge

Full job description

Overview

We are seeking a Customer Service/Sales Representative to be the first point of contact for our customers, delivering excellent service while supporting sales. This role is ideal for someone with experience in a mechanical or automotive environment who can confidently communicate technical services. We are looking for someone with Service writing experience, including documenting concerns, preparing estimates, and coordinating with technicians. Your ability to engage with customers, understand their needs, and provide tailored solutions will be key to your success in this position.

Responsibilities

Service Writing

Document mechanical problems and services by listening to customer’s description of symptoms, clarifying description of problems.
Prepare quotes by costing materials, supplies, subcontractors, and labor.
Obtain quote approvals, making follow up calls as necessary.
Create Work Orders describing symptoms, problems, and causes discovered.
Issue PO’s for subcontractor work and parts to support technicians job requirements.
Assist in developing weekly schedule for technicians based on parts availability.
Various administrative duties as applicable to ensure supervisors and managers can direct shop and field workflow.
Document engagements (calls, meeting, emails etc.…) with customers in CRM.
Ensure adequate shop supplies, tooling etc. are maintained in the service trucks.
Weekly stock order Purchase Orders
Shipping/Receiving as required.
Manage warranty claims to vendors.
Handling telephone, email and website parts and service inquiries from new and existing customers for all product groups.
Respond in a timely basis to customer requests, displaying a sense of enthusiasm and urgency appropriate to customer expectations.
Analyze service evaluations (inspections) and technician documentation on all field jobs for completeness and action items.

Service Support:

Arrives at customer site or shop ready to complete the task at hand. Reviews the job scope thoroughly, asked questions for clarification, and are properly equipped to complete the job safely and efficiently.
Seeks assistance when needed, through company and vendor contacts. Taps into people and resources to support success and serve customers in keeping with GRL standards and expectations.
Abides by all safety protocols and demonstrates commitment to GRL’s safety culture.
Continuously looks for and suggests improvements to assigned supervisor.

Location and Travel

Based out of the Red Deer office.
Your schedule will be Monday to Friday 8:00am to 4:30pm.

Key Relationships and Interactions

Reports to the Service Coordinator with oversight from the Service Manager & Manager Customer Support
Key Collaborations: Service Department, Product Specialist, Inside Sales, Parts Associate, Alberta Provincial Administrator
Key external interactions: customers, prospective customers

Success Measures

Resource Utilization: Evidence of confidence in working on GRL equipment; uses the resources available to properly and effectively diagnose, troubleshoot, repair, overhaul and maintain the equipment.

Service Orientation: Builds customer confidence, ensures commitments to customers are met, clearly communicates requirements internally; continuously searches for ways to improve customer service.

Customer Satisfaction: Feedback from customers, vendors, and staff is positive and complimentary. Demonstrated pride in workmanship, understands the value provided to customers and thrives on the challenge of the role.

Teamwork: Contributes to the well-being of the team by assisting others when needed and offering constructive suggestions for more efficiently managing workflow and enhancing communication in the workplace.

The Person

The ideal candidate will bring the following:

Technical knowledge of heavy-duty off highway mobile equipment.
Ability to multitask and prioritize tasks as urgency changes.
A Class 5 Driver’s License with clean driver’s abstract; demonstrated experience driving a service truck.
Proven ability to keep an organized and tidy workspace/service truck.
Through voice, email, and instant messages, communicates clearly and professionally to customers and internal staff.
Proficient in or can learn various business software such as Business Central, Signature Service, HubSpot CRM, Microsoft Office (Word, Excel, Outlook, Teams).
Proactive and solution oriented, working with others to solve technical issues, willing to help out where needed.
A “can-do” attitude and ability to work independently and as part of a team.
Willing and able to travel to field locations and work away from home for several days at a time.
Experience working as a Red Seal ticketed HD technician, with customer facing work experience is an asset.

Job Type: Full-time

Pay: $50,000.00-$65,000.00 per year

Benefits:

Company events
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Application question(s):

Do you have previous experience working in a heavy-duty or mechanical environment?

Experience:

Service writing with a service company: 2 years (preferred)
Customer service: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

shop supervisor jobs in red deer, ab

Customer Sales and Service Representative

Maintenance Supervisor FIFO (Fort Hills)

Service Team Member

Valve Shop Laborer

Maintenance and Supply Chain Coordinator

3-4yr Apprentice/Journeyman/Supervisor

ROFS Canada - Slickline Supervisor

ROFS Canada - Eline Supervisor

Field Leader - Solids Control - Canada Remote

Field Technician

Operator - Class 1 - Red Deer, AB

Shop Technician - Truck and Transport

Heavy Equipment Field Technician

Bulk Driver - Class 1 - Red Deer, AB

Food Service Supervisor

BOP Shop Laborer

Mechanical Assistant I

Bulk Driver - Class 1 - Red Deer, AB

Full-time High School Welding & Fabrication Teacher - 1.0 FTE

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