About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A warm welcome framed by spacious, modern design awaits you in the heart of Toronto's historic Yorkville neighbourhood. Enjoy authentic French cuisine paired with one of our 350 wine labels at Café Boulud, and specialty craft cocktails at our spirited lobby lounge and bar. Enjoy the serenity of our Forbes Travel Guide Five-Star rated Spa, or step out and explore the vibrant character of Toronto's most glamorous shopping and restaurant district.
Join our team!
Are you ready to take the next big step in your hospitality career? Four Seasons Hotel Toronto is seeking a Full-Time House Car Driver who shares our passion for exceeding guest expectations and is eager to learn from, and contribute to, our Guest Services Team.
About the role:
In this position, you will provide professional transportation services while maintaining the house car to exceptional standards and navigating efficiently throughout Toronto. You will also assist with luggage, offer recommendations, and deliver personalized service while upholding luxury hospitality standards. You will welcome guests, assist with front drive operations, and assist Guest Services Attendant as the operation requires.
What you will do:
- Greet all guests, residents, and visitors with warmth, professionalism, and genuine hospitality.
- Provide safe, timely, and professional transportation for guests, including but not limited to: Airport transfers, local destinations within the Toronto area, and scheduled experiences and hotel-related activities
- Ensure a seamless door-to-door luxury experience, including attentive luggage handling.
- Navigate efficiently using expert knowledge of Toronto streets, traffic patterns, and routes.
- Communicate clearly with guests regarding travel times and routes.
- Maintain hotel house car in pristine condition, ensuring cleanliness, fueling, and readiness.
- Conduct routine inspections and report any maintenance concerns promptly.
- Prepare vehicles with premium amenities (e.g., bottled water, comfortable climate, curated ambiance).
- Maintain accurate transportation logs detailing guest trips and service records.
- Provide knowledgeable recommendations on restaurants, attractions, and local experiences.
- Assist with directions, taxi arrangements, and general inquiries.
- Anticipate guest needs, personalize service whenever possible, handle concerns and requests promptly with professionalism and discretion.
- Assist guests arriving by private car, taxi, or limousine with door service and safe entry/exit.
- Manage front drive traffic flow, ensuring safety, efficiency, and adherence to hotel policies.
- When not engaged in driving duties, actively support Guest Services Attendant alongside Valet & Guest Services operations, such as managing parking/luggage tickets and vehicle movements.
- Uphold Four Seasons standards, policies, and code of conduct.
- Work collaboratively with all departments to ensure a seamless guest experience.
What you will bring:
- Valid Ontario Class G driver’s license with a clean driving record for up to 5 Years
- Previous experience in luxury hospitality, chauffeur, or guest services required.
- Strong knowledge of Toronto and surrounding areas.
- Excellent communication and interpersonal skills.
- Ability to lift up to 50 lbs, sit and stand for extended periods.
- Professional appearance and demeanor.
What we offer:
- Paid time off, including vacation and floating days
- Exclusive discount and travel programs with Four Seasons Hotels and Resorts worldwide
- Complimentary meal per shift in our employee dining room, OASIS
- Complimentary dry cleaning of uniforms
- Excellent Training and Development opportunities, including educational assistance, discounted eCornell courses, and access to complementary e-training
- Robust extended benefit plan, including medical, dental, vision, and pension
- Monthly Employee Recognition celebrations and Bi-Annual Employee Parties
... and more!
Hourly rate of pay of $17.60 plus gratuity.
Schedule & Hours:
Successful candidates possess open availability and the ability to work a variety of shifts, including weekends and holidays.
Successful candidates must possess legal work authorization in Canada. Work permit sponsorship is not available. This posting is for an existing vacancy within the organization. The hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.
Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
