Food World Plus – 50 Matheson Blvd E, Mississauga, ON
Salary: $45,000 – $60,000 annually
Job Type: Full-time
The Opportunity :
Food World Plus is seeking a dedicated and experienced Seafood Department Supervisor to support the Department Head in leading daily operations, ensuring exceptional product quality, and delivering outstanding customer experiences.
This role is ideal for someone who is hands-on, detail-oriented, and passionate about fresh food retail. You will play a key role in supervising staff, maintaining food safety standards, and driving operational excellence within the seafood department.
Key Responsibilities :
Team Leadership & Operations
Support the Department Head in supervising daily operations
Provide guidance, direction, and support to Seafood Associates
Ensure fair distribution of tasks and efficient workflow execution
Lead by example in professionalism, teamwork, and customer service
Assist in staff training, onboarding, and performance feedback
Schedule team members and delegate work assignments effectively
Product Quality & Food Safety
Ensure the highest standards of freshness, quality, and food safety are maintained
Monitor product handling, storage, labeling, and rotation (FIFO)
Ensure compliance with company policies and regulatory requirements
Maintain cleanliness, sanitation, and hygiene standards across the department
Adhere to all workplace health & safety procedures
Customer Experience
Deliver exceptional customer service by engaging with customers and providing product knowledge
Handle customer inquiries and resolve complaints professionally
Support a welcoming and informative shopping experience
Inventory & Merchandising
Manage inventory levels, ordering, and stock rotation
Conduct regular quality checks and control shrink/spoilage
Maintain appealing product displays, signage, and case presentation
Ensure proper merchandising and product mix to maximize sales
Track and maintain records of inventory and operational processes
Procurement & Business Support
Assist in sourcing seafood products and maintaining supplier relationships
Support pricing, cost control, and profitability targets
Interpret market trends and provide feedback to management
Support department planning and execution of promotional activities
Equipment & Facility Maintenance
Ensure proper use and maintenance of tools and equipment
Monitor and maintain a clean, safe, and organized work environment
Skills & Qualifications
Previous experience in seafood, meat, or fresh food retail (supervisory experience preferred)
Strong leadership and team management skills
Excellent customer service and communication abilities
Solid understanding of food safety and sanitation standards
Basic computer skills, including Microsoft Office
Strong numerical and organizational skills
Working Conditions
Ability to stand for extended periods
Comfortable handling seafood products (live and frozen)
Ability to lift up to 40 lbs regularly
Willingness to work in cold (0–4°C), freezing (-18°C), and wet environments
Flexible availability including weekdays, evenings, weekends, and statutory holidays
Must not have allergies related to seafood handling
Why Join Food World Plus
Be part of an exciting 176,000 sq. ft. grocery concept featuring immersive live food experiences.
Opportunity to grow within a dynamic and expanding organization
Work in a fast-paced, team-oriented environment
Safety Commitment
Safety is a top priority at Food World Plus. We are committed to maintaining a safe and healthy environment across our stores, production facilities, and distribution operations.
Additional Information
This is an active job posting for a current vacancy as part of our ongoing operational needs.
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