Attendance: On-Site
Employment Category: Professional
Type of Contract: Permanent
Elevate your career as a Branch Administrator at National Bank Financial! Your exceptional ability to work in synergy with clients and colleagues will be a key asset. In this role, you will be responsible for managing the smooth functioning of day-to-day administrative operations, in accordance with policies and procedures, while playing an instrumental role in supporting the growth and success of our advisor teams.
Your job:
- Ensure that day-to-day branch operations related to financial transactions are compliant and provide the first line of contact for escalation of client related, operational and logistical matters.
- Oversee the HR management of 25+ associates, including performance evaluations and recruitment of new talent.
- Disseminate administrative procedures and policies to ensure that branch employees understand and comply with them while contributing to enhance processes and improve operations.
- Perform rigorous follow-ups as recommended by Internal Audit and Compliance
- Make sure that the premises and a quality work environment are maintained and monitor branch activity related budgets.
- Demonstrate leadership that encourages positive morale and culture within the branch and build our brand within the community.
- Provide administrative support to the Regional Managers on a variety of tasks
Your team:
National Bank Financial – Wealth Management is the fifth largest investment dealer in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000 clients in about 100 branches.
You will report to the Regional Administrative Manager for your branch’s region. Collaboration and partnership will be key to your success.
Prerequisites:
- College or technical diploma and 3 years of experience OR bachelor’s degree in a related field
- Administrative support experience
- Experience in the investment industry, an asset
- Completion of the Canadian Securities Course (CSC) and Conduct and Practices Handbook Course, an asset
- Very good knowledge of Word, Excel and Outlook
- Excellent interpersonal and organizational skills
- Excellent verbal and written communication skills
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and family assistance program
- Preferential banking services
- Involvement in community initiatives
- Telemedicine service
- Virtual sleep clinic
We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.
Making a bold move in a people-first environment
We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.
We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?
Join us!
Additional required languages: English
Skills: Change Management, Communication, Conflict Resolution, Critical Thinking, Emotional Intelligence, Multitasking, Organization Skills, Recruiting, Stress Management, Teamwork, Accountability, Client-focused, Decision Making, Detail-oriented, Digital literac
