Senior Systems Analyst/Designer Clinical
PDHIS
Vancouver, BC
Within a client server culture, this is a senior professional level job within a multi-site environment with emphasis on project control, coordination of project performance and economic utilization of resources assigned to the project and in-depth systems analysis. A major aspect of this position is for the development and support of clinical applications for the clients. The Senior Systems Analyst/Designer undertakes project work which will have significant impact on the client departments and implications that could affect the success and integrity of the patient reporting systems. The position is responsible for planning, analyzing, designing, developing and implementing effective solutions to meet requirements; maintains and enhances assigned systems as necessary. Prepares detailed specifications, including flowcharts showing system linkage, data movement and resource requirements. Works with vendors to ensure service levels meet corporate standards, and tests and evaluates software in order to recommend the products that will meet current and future needs. Provides user support, training and consultation as well as other user liaison services. Provides input to the development of policies and procedures.
What you’ll do
- Develop general work plans for application systems by methods such as consulting with the client department to determine business needs and analyzing current systems to recommend solutions to clinical problems.
- Negotiate with client departments and other project teams affected by identifying conflicting requirements between departments, getting agreement on a work plan for the project, setting schedules based on priorities and staff availability or requirements, and ensuring the assigned staff have the required knowledge and skills.
- Develop and implement detailed work plans for a project or release of a system by performing the analysis for general systems requirements using a broad based understanding of systems relationships, estimating work required task by task, determining the sequence, assigning tasks to staff and creating a viable detailed work plan; advises the appropriate technical support groups of planned work by ensuring that the work required is estimated and that agreements are in place to provide a necessary support when scheduled.
- Produce formal documentation for clinical business needs by providing a project charter, planning systems solutions, costs and schedules for review by client departments and Information Systems management.
- Coordinate and collaborate with project resources by monitoring project team's progress to ensure plans are being met, ensuring that quality of work produced is of an acceptable standard and coordinating with project leaders of interfacing systems to ensure that overall plans are being met.
- Identify testing requirements by developing detailed schedules for systems testing, user testing and production implementation by using established test procedures. Identify necessary changes to project plans by methods such as ensuring all project deliverables are produced, resolving all project problems, escalating when appropriate and preparing project status reports and presentations.
- Oversee and provide work direction to assigned project resources and contract resources by assigning tasks, setting priorities and re-assigning work when necessary; work with the departmental manager to ensure that staff have adequate technical and other training to perform their duties, providing technical guidance and/or training to staff, scheduling attendance at training sessions.
- Provide a consulting service to client departments by researching and answering application system inquiries, assisting clients in identifying system deficiencies and ways of improving business functions and developing a business case.
- Assist the client in planning, estimating and scheduling application system changes; assist client in developing procedures, client documentation and client training, in order to use the system more effectively.
- Perform technical scope of work as required by analyzing business requirements to determine systems requirements, preparing detailed system design proposals, cost/benefit and making recommendations on advisability/necessity of hardware/software acquisitions; design complex systems by using standard analytical practices for technical environments, data base and file design, inputs, outputs, programs required and interfaces to existing systems. Prepare complex technical documents for review and approval. Monitor performance of production systems by analyzing the automatic monitoring service and taking immediate corrective action.
- Maintain currency in technology and business skills by methods such as researching the Web and trade journals, meeting with vendors and networking with outside agencies.
- Perform other related duties as assigned.
What you bring
Qualifications
- Graduation from a recognized degree or diploma program in Computer Science, four years' recent related experience, or an equivalent combination of education, training and experience.
- Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
- Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
- Demonstrated knowledge and understanding of legislative obligations and provincial commitments within PDHIS contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.
Core Competencies
- Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
- Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).
Skills & Knowledge
- Ability to lead, plan, direct, implement, organize and problem solve.
- Ability to prioritize work.
- Ability to work in a clinical environment.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively
- Physical ability to carry out the duties of the position.
- Ability to write programs in a variety of programming languages.
- Ability to utilize effectively related hardware and software.
- Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
- Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Job Type: Regular, Full-Time
Wage: $53.55 / Hour
Location: 1885 West Broadway, Vancouver, BC V6J 1Y5
Closing date: Applications accepted until position is filled
Hours of Work: 08:00-16:00 (Monday to Friday, with on-call rotations)
Requisition #: 200170E
What we do
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.
One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at [email protected].
Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.
Attention current employees of PHSA:
You must apply via your internal profile at http://internaljobs.phsa.ca.
The internal job posting expires on June 18, 2026 and will no longer be accessible. If the internal job posting has expired, please e-mail [email protected] with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.
If you have not yet set up an internal profile, please e-mail [email protected] with your PHSA employee ID number to obtain your temporary password. Our business hours are Monday-Friday 8:30am-4:30pm, excluding Statutory Holidays and a Help Desk Representative will respond to you with 1-2 business days.
If you are not a current employee of PHSA and require assistance with your application, please contact the External Careers team at [email protected].
