edmonton, ab reservations manager Jobs – 27 Openings This Week

Hotel Operations Manager
TownePlace Suites by Marriott —Sherwood Park, AB
- $60,000–$80,000 a year
- Full-time
- Bilingual
- Hospitality
- Hotel
Quick apply
10d
Customer Service Agent / Guest Service Agent
CanaDream Career Page —Leduc, AB
- Overtime
- Customer service
- Hotel
- Driving
Quick apply
Front of House Crew Members
Old Yale Brewing Co. —Beaumont, AB
- $15–$19 an hour
- Part-time
- Sales
- Restaurant
- Restaurant experience
Quick apply
Resident Manager Team
Western Legacy Group Inc. —Leduc, AB
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
3d
Accountant/Controller
Leyad —Edmonton, AB
- Full-time
- Finance
- Hotel
- Analysis skills
- Dental care
- Paid time off
Quick apply
4d
Office Co-Ordinator
Summerside Residents Association —Edmonton, AB
- $20–$22 an hour
- Full-time
- Administrative experience
- Supervising experience
- Team management
- Wellness program
- Dental care
Quick apply
5d
Business Systems Specialist
Flair Airlines Ltd. —Edmonton, AB
- Full-time
- Inventory management
- Bachelor's
- Organizational skills
- Disability insurance
- Dental care
Quick apply
1d

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Hotel Operations Manager

TownePlace Suites by Marriott
Sherwood Park, AB

Quick apply

Job details

Full-time
10 days ago

Benefits

Extended health care
On-site parking

Skills

Bilingual
Hospitality
Supervising experience
Human resources
Budgeting
Phone etiquette
Leadership
Communication skills
Hotel experience

Full job description

Job Summary
We are seeking a dynamic and experienced Hotel Operations Manager to oversee the daily operations of our hotel. The ideal candidate will ensure exceptional guest experiences, maintain efficient hotel functions, and lead a team of hospitality professionals. This role requires strong leadership, excellent communication skills, and a comprehensive understanding of hotel management to uphold our standards of service excellence and operational efficiency.

Duties

Supervise and coordinate all hotel departments including front desk, housekeeping, food & beverage, and maintenance.
Oversee guest services to ensure high levels of customer satisfaction and resolve any guest concerns promptly.
Manage staffing schedules, conduct performance evaluations, and provide training to staff members.
Handle budgeting, financial reporting, and cost control measures to meet financial objectives.
Implement and monitor hotel policies, procedures, and safety standards in compliance with industry regulations.
Oversee human resources functions such as hiring, onboarding, and employee relations.
Ensure effective phone etiquette and communication with guests, vendors, and staff.
Maintain a welcoming environment for guests by ensuring cleanliness, safety, and hospitality standards are consistently met.
Collaborate with marketing teams to promote hotel services and amenities.

Experience

Proven supervisory experience in hotel or hospitality management is essential.
Strong background in guest services with a focus on delivering exceptional customer experiences.
Experience in budgeting, financial management, and human resources within a hospitality setting.
Knowledge of hotel operations including front desk management, reservations systems, and hospitality best practices.
Multilingual or bilingual skills are highly desirable to serve diverse clientele effectively.
Demonstrated leadership abilities with the capacity to motivate teams and manage multiple priorities efficiently.
Excellent communication skills including phone etiquette and interpersonal interactions are required to foster positive relationships with guests and staff alike. This position offers an exciting opportunity for a dedicated hospitality professional to lead our hotel operations while ensuring memorable guest experiences through effective management and leadership.

Pay: $60,000.00-$80,000.00 per year

Benefits:

Extended health care
On-site parking

Work Location: In person

Quick apply

Refine Your Search

reservations manager jobs in edmonton, ab

Hotel Operations Manager

Customer Service Agent / Guest Service Agent

Front of House Crew Members

Resident Manager Team

Accountant/Controller

Office Co-Ordinator

Business Systems Specialist

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