JOB TITLE: Regional Heavy Equipment Technician
POSITION TYPE: Permanent – Full Time
BRANCH: Lethbridge, AB
REPORTING TO: Service Sales Manager
RME (Rocky Mountain Equipment) is a powerful network of agriculture, construction, rental, and recreational markets. As one of Canada’s largest equipment dealers, RME delivers solutions that maximize uptime, productivity, and profitability through expert service, innovative tools, and a customer-centric approach. As Western Canada’s trusted equipment and business partner, RME stands Right by You™, fulfilling our commitment to deliver product and support services for the hardworking families in Western Canada who build our communities and feed the world.
Responsible for the effective repair of agriculture machinery and components at high levels of quality. This individual, will work under their own supervision on assigned work. HETR, works to: recondition and repair all agriculture equipment components and systems as assigned by the allocated branch shop foreman/manager within the branch; maintain good and timely working records for time, parts, supplies and outside purchases in repairs; maintain and care for shop tools, equipment and vehicles; communicate with others, internally and externally, professionally.
Job Duties and Responsibilities Include:
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Safety is your responsibility
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Directed to help and support branches within the region by the RASM
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Interact with Branch staff, Customers and Management as one of the safety champions
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Assist local branch as required depending on local branch leadership structure.
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Recondition and repair all equipment components and systems as assigned by local branch leadership at Customer location or designated shop locations
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Maintain good working records for time, parts, supplies and outside purchases in repairs
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Maintain and care for shop tools, equipment and vehicles
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Communicate with others professionally, internally and externally
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Order all parts and materials required to perform assigned repairs utilizing local parts departments
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Maintain all work area in a clean and safe condition
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Maintain an exceptional high level of customer and branch satisfaction
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Work with RASM, SM and Foreman to identify and mitigate challenges and areas for improvement in the local area and build Customer base and trust
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When Regional work is not available, will work out of assigned local RME shop location, traveling on own time.
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Maintain assigned field service truck so that its ready to go when our customers require timely service
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Travel to non home branch will be paid time, expense for Non Home branch support will be billed to Allocated Branch.
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IDP and ADP completed by the RASM
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This role is a Regional Support role, to assist all branches within the Region specifically but may be called upon to assist other regions and Provinces as work load and conditions present themselves
Job Requirements and Qualifications Include:
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Strong technical skills
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Completion of a formal apprenticeship program preferred
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Understanding of the agriculture and/or construction industry
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Understanding and demonstrated use of health and safety best practices
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Knowledge of Case IH, Case CE and New Holland Equipment is an asset
We offer an exceptional compensation structure with benefits including health, disability and dental coverage, incremental wage increases per company policies, relocation expenses, work boot allowance, tool allowance, and personal days.
Please note: Signing Bonuses are based on experience and education. Apply today for more details!
We thank all applicants for their interest; however, only candidates selected for an interview will be notified.
