Moncton, Nb Bilingual product support Jobs – 31 Openings This Week

Customer Care Agent
Grand & Toy —Moncton, NB
- $45,000–$55,000 a year
- Full-time
- Hybrid work
- Bilingual
- English
- Communication skills
- Dental care
- Tuition reimbursement
Quick apply
4d
Manager, Customer Care
Grand & Toy —Moncton, NB
- $70,000–$85,000 a year
- Full-time
- Hybrid work
- Bilingual
- CRM software
- Microsoft Excel
- Dental care
- Tuition reimbursement
Quick apply
4d
Strategic Account Manager - Mining & Heavy Equipment
Levitt-Safety —Moncton, NB
- $85,000–$100,000 a year
- Full-time
- Bilingual
- CRM software
- Sales
- Profit sharing
- Dental care
Quick apply
Junior Seating & Mobility Equipment Specialist
National Seating & Mobility Ltd. —Dieppe, NB
- $50,000 a year
- Bilingual
- Heavy lifting
- Sales
- Paid time off
Quick apply
Retail Sales Associate
Out'Fits Moncton —Moncton, NB
- $15.90–$17.50 an hour
- Part-time
- Bilingual
- Sales
- Inventory management
- Store discount
Quick apply
PRO Sales Manager
Kent Building Supplies —Moncton, NB
- Full-time
- Bilingual
- Sales
- English
Building Supplies Associate
Elmwood Group - Home Hardware —Grande-digue, NB
- $16–$18 an hour
- Weekends as needed
- Bilingual
- Sales
- Customer service
- Store discount
- Designated paid holidays
Quick apply
Prehung Door Assembler
Elmwood Group - Home Hardware —Moncton, NB
- $16.00–$24.50 an hour
- Full-time
- Carpentry
- Bilingual
- Heavy lifting
- Store discount
- Profit sharing
Quick apply
Counter person
Les Pneus Goguen Tires —Dieppe, NB
- $16.24–$25.00 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Sales
Quick apply
KS Moncton - Assistant General Manager
KidStrong Moncton —Moncton, NB
- Weekends as needed
- Bilingual
- CPR Certification
- English
- Profit sharing
- Dental care
Quick apply
Moncton Service Technician IV
Superior Propane —Moncton, NB
- $29.98–$37.45 an hour
- Full-time
- Bilingual
- Customer service
- English
- Employee assistance program
Quick apply
7d
Customer Experience Associate - Moncton Downtown - Bilingual (French & English)
TD Bank —Moncton, NB
- $22.00–$27.21 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Paid time off
5d
Bilingual Customer Experience Analyst
Labatt Breweries of Canada —Moncton, NB
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Disability insurance
- Dental care
Bilingual Administrative Assistant - Consumer Insolvency
MNP —Moncton, NB
- Bilingual
- Microsoft Word
- Microsoft Excel
8d
Bilingual Credit Adjudication Associate
Royal Bank of Canada —Moncton, NB
- Full-time
- Bilingual
- English
- Analysis skills
12d
Bilingual Licensed Insurance Representative
Co-operators General Insurance Company —Moncton, NB
- $41,372–$68,954 a year
- Bilingual
- Sales
- Customer service
- Disability insurance
- Dental care
Quick apply
4d
Title Officer Bilingual
First Canadian Title Company Limited —Moncton, NB
- $52,310–$62,850 a year
- Full-time
- Bilingual
- Microsoft Outlook
- Customer service
- Employee stock purchase plan
- Designated paid holidays
Quick apply
Title Officer Bilingual (Contract - 6 months)
First Canadian Title Company Limited —Moncton, NB
- $52,310–$62,850 a year
- Full-time
- Bilingual
- Microsoft Outlook
- Customer service
- Employee stock purchase plan
- Designated paid holidays
Quick apply
Medical Office Administrative
Allura Medical Aesthetics & Surgery —Dieppe, NB
- 8 hour shift
- Bilingual
- Medical office experience
- English
- Dental care
- Paid time off
Quick apply
7d
Customer Experience Representative (Occasional) - Mountain Rd (242174-67)
Cannabis NB —Moncton, NB
- $22.38 an hour
- Weekends as needed
- Bilingual
- Supervising experience
- Designated paid holidays
- Employee assistance program
Business Development Specialist - Moncton Chrysler
AutoCanada Inc. —Moncton, NB
- $16 an hour
- Immediate opening
- Bilingual
- CRM software
- Hospitality
Quick apply
7d

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11d
Customer Care Agent
Grand & Toy —Moncton, NB
Manage orders & transactions - Process orders, changes, returns, and related transactions with a high level of accuracy, proactively monitoring status and…
$45,000–$55,000 a year
Quick apply
4d

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Customer Care Agent

Grand & Toy
Moncton, NB

Quick apply

Job details

Full-time
4 days ago

Benefits

RRSP match
Dental care
Tuition reimbursement
Vision care

Skills

Bilingual
French
English
Communication skills

Full job description

Who We Are

At Grand & Toy, we're more than just a supplier – we're a trusted partner to businesses across Canada. With over a century of experience, we've built a legacy of delivering innovative solutions in office supplies, furniture, technology, cleaning products, and facility management. We strive to empower organizations by simplifying procurement, streamlining operations, and providing tailored solutions that drive success. We pride ourselves on exceptional service, sustainable practices, and creating value for businesses of all sizes.

As a leader in the industry, we're committed to fostering strong relationships, reducing costs, and helping our clients build smarter workplaces. Internally, that means building strong, respectful relationships with our people and our partners, too.

About the Role

As a Customer Care Agent at Grand & Toy, you’ll be a key voice for our business customers across Canada, ensuring every interaction is professional, accurate, and easy.

You’ll work within a hybrid support model (Canadian‑based and offshore teams), handling a mix of order inquiries, returns, delivery issues, and product questions across phone, email, and chat.

Reporting to the Manager of Customer Care, you’ll play a critical role in delighting our customers, supporting account growth, and reinforcing our reputation for exceptional service, while helping us continuously elevate how we serve our customers.

Key Responsibilities

Support customers & resolve issues - Respond to customer inquiries across phone, email, and chat, providing accurate information and resolving issues while delivering a professional, positive experience.
Manage orders & transactions - Process orders, changes, returns, and related transactions with a high level of accuracy, proactively monitoring status and communicating updates as needed.
Be a trusted customer partner - Build strong relationships by offering timely, knowledgeable, and solution‑oriented support that drives customer satisfaction and loyalty.
Collaborate to get things done - Work closely with Sales, Supply Chain, Operations, Pricing, Merchandising, Inventory Management and offshore teams to resolve service issues and ensure a seamless customer experience.
Drive continuous improvement - Share customer feedback and recurring issues, and stay current on products, services, and systems to help improve our processes and overall customer experience.

Who You Are

Fully Bilingual – Able to provide excellent customer care fluently in both English and French
Customer‑First Mindset – You genuinely care about solving problems and creating a great experience for customers, even when situations are challenging or complex.
Strong Communicator – You’re clear, professional, and confident in your written and verbal communication, and comfortable supporting customers over phone, email, and chat.
Detail‑Oriented & Accurate – You work carefully within systems and processes, with a strong focus on accuracy when entering orders, processing returns, and documenting interactions.
Problem Solver – You use sound judgment to assess situations, ask good questions, and identify practical solutions that balance customer needs and business realities.
Collaborative Team Player – You build positive working relationships with teammates and cross‑functional partners, and you’re comfortable working in a hybrid onshore/offshore environment.
Adaptable & Curious – You’re comfortable working in a fast‑paced environment, learning new systems, and adapting as customer needs and priorities evolve.

What Grand & Toy Offers

At Grand & Toy, we're committed to helping you thrive, professionally, financially, and personally. As part of our team, you'll enjoy a rewarding career with strong support and meaningful opportunities to grow.

Here’s what Grand & Toy offers:

Competitive Compensation – With a hiring range btween $45,000 - $55,000 reflecting your skills and experience, with future growth potential.
Comprehensive Benefits Package – Health, dental, vision, and wellness programs to support you and your family.
Retirement Savings Support – Matching RRSP contributions through a flexible retirement savings plan.
Learning & Development – Access to tuition reimbursement, training, tools, and resources to help you build your skills and advance your career.
Career Advancement – Opportunities for growth and promotion within a proudly Canadian company.
Exclusive Perks – Associate and corporate discounts, plus rewards programs in eligible roles.

Ready to Apply?

Join Grand & Toy as a Customer Care Agent and help us deliver an exceptional experience to businesses across Canada, while building a career with a company that values your skills, supports your growth, and recognizes your impact.

We are committed to providing accommodations for persons with disabilities. If you require accommodation during the recruitment process or in the workplace, we will work with you to meet your needs.

Our recruitment team uses AI tools to help source candidates, but all screening and selection decisions are made by humans. Only those selected for an interview will be contacted.

Quick apply

Refine Your Search

bilingual product support jobs in moncton, nb

Customer Care Agent

Manager, Customer Care

Strategic Account Manager - Mining & Heavy Equipment

Junior Seating & Mobility Equipment Specialist

Retail Sales Associate

PRO Sales Manager

Building Supplies Associate

Prehung Door Assembler

Counter person

KS Moncton - Assistant General Manager

Moncton Service Technician IV

Customer Experience Associate - Moncton Downtown - Bilingual (French & English)

Bilingual Customer Experience Analyst

Bilingual Administrative Assistant - Consumer Insolvency

Bilingual Credit Adjudication Associate

Bilingual Licensed Insurance Representative

Title Officer Bilingual

Title Officer Bilingual (Contract - 6 months)

Medical Office Administrative

Customer Experience Representative (Occasional) - Mountain Rd (242174-67)

Business Development Specialist - Moncton Chrysler

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