nova scotia technical support Jobs – 49 Openings This Week

Customer Experience Representative
Dash Social —Halifax, NS
- Full-time
- Analysis skills
- Communication skills
- Marketing
10d
Clinical Service Desk
NTT Ltd —Halifax, NS
- $34,387–$47,760 a year
- Overtime
- English
- High school diploma or GED
- Travel
Agent.e de support informatique operationnel
Le Conseil de développement économique de la Nouvelle-Écosse ( CDENE) —Halifax, NS
- $53,000–$60,000 a year
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
Quick apply
14d
Bilingual Tier 1 Technical Support
Eastlink —Dartmouth, NS
- From $19.52 an hour
- Full-time
- Bilingual
- Computer science
- English
- Store discount
- Designated paid holidays
10d
Senior System Administrator
Hercules SLR Inc. —Dartmouth, NS
- Monday to Friday
- Bilingual
- Azure
- ERP systems
- Dental care
Senior IAM Systems Support Analyst - Agentic AI (Global Security)
Royal Bank of Canada —Halifax, NS
- Full-time
- Scripting
- APIs
- Financial services
Spécialiste en soutien informatique
Lockheed Martin Corporation —Halifax, NS
- Full-time
- Computer skills
- Linux
- Store discount
- Employee assistance program
Systems Administrator
PCL Constructors Inc. —Halifax, NS
- High school diploma or GED
- Project management
- Bachelor's
- Disability insurance
- Dental care
Scale Customer Engineer - APAC
Aircall —Sydney, NS
- Full-time
- Presentation skills
- APIs

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Business Systems Analyst
High Liner Foods —Halifax, NS
Undergraduate degree or college diploma in Computer Science, Business Information Systems, or a related field; university degree preferred.
Aerospace Telecommunications and Information Systems Technician
Canadian Armed Forces —Nova Scotia
If you have a university or college diploma, the CAF will decide if your academic program matches the criteria for this job and may place you directly into any…
$4,337–$6,413 a month

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Desktop Support Specialist
National Logistics Services —Caledon, ON
The person will also troubleshoot problem areas (in person, by telephone, or via e-mail) in a timely and accurate fashion, and provide end-user assistance where…
$50,000–$60,000 a year
Quick apply
Technical Customer Support Specialist
Nestmed —Toronto, ON
Deep understanding of clinical workflows, home health, or EHR/EMR systems (bonus if you’ve worked with intake, charting, or QA).
$80,000–$90,000 a year
10d

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Customer Experience Representative

Dash Social
Halifax, NS

Apply Now

Job details

Full-time
10 days ago

Skills

Post-secondary education
Analysis skills
SaaS
Communication skills
Marketing
Time management

Full job description

What you'll do

Responsibilities

As a Customer Experience Representative, you will:

Maintain product expertise of the Dash Social platform at all times.
Support and assist customers while managing our in-platform chat system (HubSpot).
Troubleshooting with customers to help resolve technical issues and answer platform-related questions.
Create social media insights reports and presentation decks using the Dash Social platform.
Work closely with Account Owners to provide support for customer accounts as required.
Understand common user errors and provide solutions in a timely manner.
Provide clear and simple troubleshooting steps via in-platform chat or virtually when required.
Communicate bugs and product question progress to customers and prospects.
Join customers on calls when needing to escalate bug resolutions.
Escalate, follow, and communicate bug resolution.

What you'll need

Qualifications

Desired Skills and Experience

1-2 years of relevant work experience, including customer-facing experience in-person, online, and/or over the phone. Corporate customer experience is considered an asset.
Proven understanding of technology and resolving customer concerns.
Excellent written and verbal communication skills, with the ability to explain challenging situations concisely and user-friendly.
Excellent organization and time management skills. You excel in a fast-paced environment.
Strong analytical skills and ability to think critically.
Ability to work independently and as a part of a team.
SaaS or start-up experience is an asset.
Experience in digital, social media marketing, and related technologies is an asset.
Post-secondary degree or diploma is an asset.
Fluency in additional languages is considered an asset.

About You

You pick up new technologies quicker than most and love to understand how things work. You have the confidence to figure out the unknown.
You have a customer-first mentality and know what questions to ask to get to the crux of an issue.
You think outside of the box. Finding creative solutions to solve problems for your customers is what drives you.
You care about what you do and about those around you. You love working as part of a team.

A little bit about us

Dash Social

Dash Social is a social media management platform that equips brands with intelligence and speed to stay ahead of the curve. Through its sophisticated cross-channel insights and workflow tools, Dash Social enables brands to create content that entertains, engages and drives consistent business results. To discover how Dash Social is empowering brands to outsmart social, visit dashsocial.com.

At Dash Social, you will be given the opportunity to take risks, learn, and grow your career. You'll be joining a talented, hardworking team with leading policies and practices recognized as a top employer in Canada.

Are you interested?

Work With Us

Don't meet every qualification? Research shows that equity-deserving groups like women and people of colour are 20% less likely to apply to jobs unless they are 100% qualified. Dash Social is committed to diversity, equity, and inclusion by representing the diverse communities we serve. Our culture values differences and ensures that every current and prospective team member has equitable access to opportunities to succeed. If you are interested and excited about this role but your qualifications don't match up perfectly, we encourage you to apply. You may be the best candidate for this role.

A little bit about us

Dash Social

Apply Now

Refine Your Search

technical support jobs in nova scotia

Customer Experience Representative

Clinical Service Desk

Agent.e de support informatique operationnel

Bilingual Tier 1 Technical Support

Senior System Administrator

Senior IAM Systems Support Analyst - Agentic AI (Global Security)

Spécialiste en soutien informatique

Systems Administrator

Scale Customer Engineer - APAC

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Dash Social

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