Building the people that build the world.
A business unit of SPX Technologies, Sigma-Omega Corporation is a Toronto-based manufacturer of highly engineered hydronic heating and cooling equipment. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.
SPX Sigma-Omega is a manufacturer of water source heat pumps for the commercial industry. We sell products through long standing established independent representatives. We produce our industry-standard product offering in our 80,000 sq ft manufacturing facility in Mississauga, Ontario which is optimized for quality flexible manufacturing to meet nearly any specification.
Project Manager – Customer Services
The expected salary range for this position is $79,000 – $130,000 CAD per year.
As a Project Manager, you will be responsible for start to end project ownership from initiation of customer quoting activity to project closure . This includes providing technical product support for the Field Sales and Service organization
Main responsibilities:
- Provide daily technical customer support to the field installer, mechanical contractors and other technical mechanics via phone or emails
- Managing communication and workflow between clients and internal teams in timely and customer focused manner
- Work with sales personal to respond to pre-sales opportunities towards successful project win
- Identification and management of risks and issues through projects
- Reconcile each project net price to purchase order(s)
- Ownership of change management on the project
- Some travel to job site is required for start-ups or trouble shooting
- Clearly understands and administers warranty policies and procedures
- Assist with the development of service literature and technical bulletins
- Exercise fiduciary duties in the best financial and legal interest of our company including but not limited to proper documentation, follow-ups, and filing/storage of key information
Required Experience & Skills
- Trouble shooting HVAC equipment experience
- Detailed working knowledge of HVAC refrigeration and heating
- Knowledge of HVAC industry preferred
- Experience in customer facing role
- Strong communication skills (both verbal and written)
- Strong organizational skills
- Experience in project management preferred
- Ability to read drawings (CAD)
- Minimum of 3 years working experience managing projects
- MS Office, Excel skills
Education
- Degree in Business/Technology/Engineering or Equivalent
- Formal Qualification for PMP is desired
- Some knowledge of Building Automation Systems (BAS)
- Licensed Gas, HVAC, Propane, refrigerant certification is an asset
How we live our culture
Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.
What benefits do we offer?
We know that the well-being of our employees is integral. Our benefits include:
- Competitive and performance-based compensation packages and bonus plans
- Educational assistance, leadership development programs, and recognition programs
Our commitment to embrace diversity to build a culture of inclusion at SPX
We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realise their fullest potential.
