- You want to work at a company that is building impactful, relevant technology. Auvik's network management software helps IT teams by automating time-consuming tasks, streamlining operations, and mitigating risk. It's more important than ever to be able to remotely monitor and manage network infrastructure, and with Auvik, IT professionals have that essential visibility and control.
- You want to work with a leadership team who are transparent and trustworthy. Our senior leaders have a vision for Auvik. They are experienced, knowledgeable, approachable, and consistently working hard to drive success, both for the company and the team of people who make it happen.
- You want to work with a product customers love. People rave about what we've built. Our customers are smart, aspirational, and highly technical. It pays to get the details right.
- You want regular opportunities for learning and growth. With ongoing feedback from leadership, you'll find that Auvik encourages you to be your very best. Our onboarding process is thorough and informative because we want to make sure you're prepared to have a great work experience. We also have programs designed to help you take the next steps you want for your career.
- You want the flexibility to manage your work, your way. We're a fully distributed team and we're prepared to continue to support working from home (or the space you choose!). We trust you to get the job done where you feel most comfortable and effective.
What's this role about?
As a Manager, Business Development, you are responsible for driving team performance, developing future talent, and owning strategic programs that support the success and scalability of the entire Business Development organization. You'll lead, coach, and support a team of Auvik's business development reps in achieving their meeting complete targets. Your history of performance in both business development and/or sales gives you the street-smarts needed to fully understand and execute on a lead generation plan. We're looking for the next BDR leadership all-star, and we'll put in just as much work as you to support your success in your role and your career.
What will I be doing?
Leading
- Consistently meet or exceed meeting scheduled and meeting complete targets for your team of BDRs
- Leading by example by developing and maintaining a working knowledge of the Auvik product and new features as released
- Conduct highly effective team meetings to support and ensure the team is achieving its input and output targets
- Ensure the BDR team is up to date on inbound marketing, Tier 1 lead conversion, product roadmap messaging, and event lead follow-up
- Document and update all processes in the Auvik wiki
- Provide input to the sales leadership team on BDR team practices
- Work cross-functionally, as required, to ensure your team has the tools and resources to be successful, escalating issues when necessary
- Ensure the BDR team adheres to best practices, prioritizes data accuracy, and maintains rigor in process execution
- Live the Auvik Way each day
Coaching & training
- Coach individual reps to develop their talent and achieve both their business goals and their career goals
- Train BDRs to articulate Auvik's value proposition clearly and persuasively to potential prospects
- Recognize and acknowledge the skills of key team members, reward accomplishments, and use their strengths to the benefit of the team
- Provide feedback and encouragement to team members, including communicating team goals and identifying areas for new training or upskilling
- Monitor, manage, and report on team performance metrics
- Train other members of the BDR team to navigate the pre-sales process and to identify, qualify, and assign inbound leads
- Develop onboarding materials and deliver onboarding training as needed
- Coach BDRs through defined career progression pathways and promotion readiness
- Evaluate team members against level competencies and promotion criteria
- Leverage Level 2 and Level 3 BDRs to support onboarding and enablement initiatives
Organizational Leadership
- Serve as the functional owner for a designated BDR program (Onboarding, Hiring, Process & Systems, or Customer BDR)
- Develop, execute, and continuously improve programs that drive organizational effectiveness and scale
- Partner cross-functionally to ensure alignment and successful execution of strategic initiatives
Team building
- Build trust and camaraderie between team members
- Always focused on networking and building a pipeline of future candidates for the team.
What are we looking for?
- A fierce competitor who embraces a champion's mindset and demonstrates an ability to inspire, lead, and coach others all while working in a very collaborative team environment (one team one dream!)
- A leader who is focused on the growth and success of their team, always looking for ways to increase wins and strengthen the team.
- Great communication skills, both verbally and in writing
- Commitment to follow-through - do what you say when you say you will do it
- A tenacious self-starter with a drive to succeed and grow at Auvik and beyond
- Experience in sales or business development for a technical product (SaaS, computer networking, or IT industry preferred)
- Experience with CRM, Prospecting & Sales Engagement Platforms (Salesforce & Salesloft preferred, LI Sales Navigator, Nooks, etc..)
- Passionate about technology and learning more about Auvik
- Attention to detail and administrative accuracy
- Excellent organizational and time management skills.
We're actively hiring for this role and looking to bring someone great onto the team as soon as possible.
About Auvik
Auvik delivers cloud-based network management software that gives IT teams instant visibility and control over their infrastructure — whether on-site, remote, or dispersed across global networks. Our platform automates network discovery, mapping, monitoring, configuration backups, traffic analysis and alerting, so IT professionals and MSPs can manage complex, multi-site environments with ease.
We're focused on building a diverse and inclusive workforce. If you're excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. We are happy to make any accommodations you may need throughout the interview process as well.
Auvik is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.
At Auvik, our hiring process is designed to be personal, transparent, and human-led. Our Talent Acquisition Partners review all resumes, connect with candidates whose skills and experience aligns with the role, and stay in communication with you throughout your journey. If our interests align, you'll meet with a hiring manager, as well as additional members of the hiring team in follow-up conversations. All of your interviews will take place via Zoom.
Before meeting with a hiring manager, we also ask candidates to complete a 5-minute Predictive Index (PI) assessment. This helps us understand and match your strengths and work preferences with roles that will set you up for success.
We use AI tools to support administrative tasks in the hiring process; such as helping source candidates, drafting communications, and interview summaries, so our team can stay focused and present during conversations. We do not use AI tools to interview, screen or assess candidates; or determine who moves forward in the process. We debrief and consider the full context of every conversation before making hiring decisions. We believe hiring requires judgment that can be augmented but, not replaced by AI.
