Job Title: Guidewire Policy Center Lead
Position Location: Markham, ON, CA
Position: Fulltime/ Subcon
Mode: Hybrid (Mandatorily need to visit office 3 days (Monday/ Tuesday/ Wednesday))
We are looking for experience in implementing and supporting Guidewire Policy Center.
Job Summary:
Overview
The Guidewire Policy Center Lead plays a pivotal role in the successful design, implementation, and maintenance of Guidewire Policy Center solutions within the organization. This professional is responsible for leading a team of developers, analysts, and business stakeholders, ensuring that the Policy Center platform is leveraged effectively to support core insurance business processes. The ideal candidate brings 7-10 years of hands-on experience working with Guidewire applications, a deep understanding of the insurance domain, and advanced leadership capabilities.
Key Responsibilities
Guidewire Policy Center Solution Leadership: Lead end-to-end implementation and enhancement of Guidewire Policy Center solutions, ensuring alignment with business objectives and industry best practices.
Team Management: Supervise a team of Guidewire developers, business analysts, and QA professionals. Foster an environment of collaboration, innovation, and continuous improvement.
Technical Oversight: Provide technical guidance on Policy Center configuration, integration, and customization. Review code, troubleshoot issues, and ensure compliance with architectural standards.
Stakeholder Engagement: Collaborate with product owners, business users, and IT leadership to identify requirements, set priorities, and deliver value-driven solutions.
Project Management: Develop project plans, resource estimates, and timelines. Track progress, report status to leadership, and proactively address risks and roadblocks.
Quality Assurance: Oversee unit, system, and integration testing of Policy Center modules. Ensure quality standards are met and defects are resolved efficiently.
Documentation: Prepare and maintain technical documentation, user manuals, and training materials for the Policy Center platform.
Platform Optimization: Monitor application performance, analyze metrics, and implement enhancements to maximize efficiency and usability.
Training & Mentoring: Provide mentoring to junior team members and training for users to ensure effective platform adoption.
Regulatory Compliance: Ensure the Policy Center solution complies with local, state, and federal regulations, as well as company policy.
Innovation & Best Practices: Research emerging Guidewire features and insurance technologies. Recommend improvements and lead initiatives to keep the organization at the forefront of insurance systems.
Required Qualifications
Bachelor s degree in Computer Science, Information Technology, or related field. Master s degree preferred.
7-10 years of experience implementing and supporting Guidewire Policy Center.
Strong expertise in Guidewire Policy Center configuration, integration, and customization.
Proficient in Java, Gosu, XML, and related technologies within the Guidewire ecosystem.
Solid understanding of insurance business processes, especially within Personal Lines and Commercial Lines.
Experience with other Guidewire modules (BillingCenter, ClaimCenter) is a plus.
Demonstrated ability to lead cross-functional teams in a matrixed environment.
Excellent communication, presentation, and interpersonal skills.
Strong analytical and problem-solving abilities.
Experience with Agile/Scrum and Waterfall methodologies.
Project management experience with proven track record of delivering on-time, within budget.
Knowledge of system integration, middleware, and web services (REST/SOAP).
Experience with cloud deployments (AWS, Azure) and DevOps practices is desirable.
Preferred Skills and Attributes
Guidewire certification (Policy Center Specialist, Architect, or equivalent) highly desirable.
Ability to translate complex business requirements into technology solutions.
Proficiency in data migration and conversion strategies for Guidewire applications.
Expertise in insurance regulatory compliance and security standards.
Highly organized, detail-oriented, and adept at multitasking in a fast-paced environment.
Strong leadership skills with the ability to motivate and develop teams.
Excellent stakeholder management and negotiation skills.
Commitment to continuous learning and professional growth.
Typical Duties
Design and architect Guidewire Policy Center solutions for new business initiatives and product launches.
Lead technical workshops and requirements-gathering sessions with business partners.
Develop high-level and detailed design documents, ensuring all functional and non-functional requirements are captured.
Oversee development activities, including configuration, integration, and custom code development.
Review deliverables for accuracy, completeness, and adherence to standards.
Conduct code reviews and performance tuning to ensure optimal application efficiency.
Coordinate testing activities and support the QA team in creating comprehensive test cases.
Act as the primary contact for issue resolution and escalation relating to the Policy Center platform.
Establish and enforce best practices for Guidewire development and deployment.
Support ongoing maintenance and enhancements, including upgrades and patch management.
Work with enterprise architects on integration strategies with other corporate systems.
Contribute to strategic planning and technology roadmaps for the insurance business unit.
