Who we are
Prokey Living, a division of Westbow Group offers professional, dedicated, and efficient property management services. Based in Chilliwack, BC with locations throughout Western Canada, we manage dozens of residential and commercial properties. Our residents, and the owners of the communities we manage, count on us to treat the communities we manage like our own. We are a company that prides ourselves on living up to our core values:
- We work hard, we work smart
- We build lasting value
- We are creative and innovative
- We have fun
- We care
- We act with integrity
About the role
Reporting to the Regional Manager, the Site Manager leads operations for Prokey’s Saskatchewan residential portfolio. This role oversees two direct reports, an Assistant Site Manager and Maintenance Technician, and is responsible for further stabilizing the portfolio through strong tenant relationships, team support, vacancy reduction, vendor coordination, and ongoing property improvements. This is a great opportunity for someone who is organized, independent, emotionally intelligent, and confident managing complexity in a residential property environment.
What you’re great at
- Building trust and strong relationships with tenants, team members, vendors, and support teams
- Leading with collaboration, emotional intelligence, and a calm, de-escalating approach
- Taking initiative, working independently, and solving problems with sound judgment
- Staying highly organized while balancing tenant, team, property, and operational priorities
- Seeing the big picture, managing complexity, and creating a culture of invitation and accountability
What you’ll be doing
- Manage daily site operations across the Saskatchewan portfolio.
- Lead, support, and build trust with the Assistant Site Manager and Maintenance Technician.
- Build positive relationships with tenants and respond to concerns professionally and promptly.
- Support leasing activity, reduce vacancies, and help stabilize the properties through strong follow through.
- Coordinate with vendors, head office, the Chilliwack support team, maintenance, accounting, and other stakeholders.
- Identify property needs and support improvements such as repairs, renovations, cleaning, and maintenance planning.
- Complete move-in/move-out processes, inspections, notices, file management, and related tenancy documentation.
- Use property management systems and reporting tools to keep tenant, property, vendor, and operational records accurate.
- Occasionally assist with hands-on site support such as light cleaning, property upkeep, or lifting when needed.
What we’re looking for
- 2-3 years of property or residential management experience preferred.
- Experience managing direct reports or leading a small site team is preferred.
- Experience managing multiple buildings/properties is considered an asset.
- Education, training, or experience in property or residential management is considered an asset.
- Experience with Microsoft Suite, Yardi, Yuhu, or similar rental/property management software is an asset.
- Strong customer service, organization, communication, de-escalation, and independent problem-solving skills.
- Ability to occasionally lift up to 50 pounds and help with hands-on site support when required.
- Availability to work Monday to Friday, 8:00 a.m. to 4:30 p.m., with occasional evenings/weekends as needed.
What you can expect from us
- Medical and Dental benefits package
- RRSP Matching program
- Investment opportunities with Westbow Capital (https://westbowcapital.ca/)
- New home discounts
- Employee discount at Wodr Thermal Spa
- Professional development opportunities
- Supportive team and leadership staff
- Casual and energetic work environment
- Flexible work schedules
- Fun and inclusive company events
- Volunteer opportunities with Westbow Gives Back (https://westbowgivesback.ca/)
At Westbow our vision is to create a world where every person has the skills and opportunities to reach their greatest potential. We value our employees; we are creative and innovative, and we strive to build lasting value in all that we do. We offer a casual and flexible work environment, growth and development opportunities, investment matching and new home discounts.
If this sounds like an opportunity for you, apply today and join in on our fun and inclusive culture! Get the chance to volunteer and work on meaningful initiatives and build a career that builds you.
Westbow Group of Companies Ltd. may use technology, including AI-assisted tools, to support parts of our recruitment process by reviewing, organizing, and summarizing information you provide in your resume and application; this may include helping to assess job-related qualifications (e.g., relevant experience, education, skills, and responses). AI tools are used to assist in the recruitment process; all final hiring decisions are made by our team. Questions or concerns can be directed to [email protected] (mailto:[email protected]).
