who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
day in the life
As Senior Brand Manager, you will report into the Sr. Manager, NA Brand, and be responsible for bringing the lululemon brand to our guests through various campaigns and brand initiatives across a variety of channels. At the center of the marketing organization, the Senior Brand Manager role is an experienced marketer providing leadership across all marketing channels and brand creative, bringing to life innovative integrated campaigns across lululemon membership, brand, partnerships, and community moments. They elevate all initiatives with sound business strategies, that invite strong partnership and co-creation leading cross functional workstreams to deliver a seamless guest journey.
This Senior Brand Marketing Manager role will primarily focus on membership programs and activations that connect and deepen our relationship with our guests. They will be responsible for developing meaningful omni channel and lifecycle campaigns to drive acquisition, engagement and retention.
core responsibilities
- Lead large scale and complex marketing initiatives/campaigns requiring development of strategy, cross functional marketing plans and execution of integrated omni-channel campaigns for loyalty initiatives.
- Partner with marketing, operations, and strategy teams to bring member recognition efforts to life; ensuring marketing strategies support the attainment of business objectives and KPIs.
- Develop strong and clear creative briefs that inspire creative teams and drive impact, including insight development, competitor and market trends, category opportunities, establishing campaign objective + KPIs, target audience, and messaging hierarchy.
- Support creative development with internal or external agencies, providing strategic guidance rooted in clear business & brand needs and acting as key stakeholder on-set.
- Partner with cross-functional teams (e.g., Loyalty, Digital Product/UX, Merchandising, Retail Marketing, Ecommerce, Digital, Social, PR, Community, Events, Sports Marketing) to execute best-in-class campaigns and digital/IRL experiences for our guests, enhancing the consumer experience across various touchpoints.
- Manage Project Roadmap/Timeline, Budget Tracking, and Deliverables Lists with the support of a Brand Specialist, while setting and driving KPIs, measuring, and reporting results and learnings.
- Manage stakeholders and keep leadership enrolled to marketing plans.
qualifications
- 8-10 years’ experience in brand/loyalty marketing for a high profile, globally branded organization.
- A university degree in Business or Marketing is preferred.
- Deep understanding of loyalty and brand marketing, driving omnichannel initiatives from inception to execution across digital and IRL events, obsessing guest experience at every touchpoint
- A creative, agile, innovative individual with a strong grasp of future marketing trends, culture and competitive dynamics.
- Extensive experience in creative brief development and collaboration with creative teams/agencies, including on-set work.
- Proven ability to negotiate, influence, and collaborate with other key decision makers in a complex matrix environment.
- Excellent written & verbal communication skills, with the ability to create compelling presentations and rally cross-functional teams and executives as a passionate storyteller.
- Strong strategic thinking skills, innovative thinker, and comfort with ambiguity.
- Adaptable, with ability to juggle changing priorities while maintaining a positive attitude in the face of changing deliverables or business needs.
- Organized and has experience with project management tools (ie. Smarsheet) and timeline development/management.
- Active engagement with trends in loyalty, sport, fashion, lifestyle, and entertainment culture.
must haves
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.
additional notes
Immigration support is potentially available for this role.
compensation and benefits package
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $112,000 - $147,000 CAD annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and subject to program eligibility requirements.
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to name a few)
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
workplace arrangement
Hybrid
In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.
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