workstation support analyst Jobs

Service Desk and Deskside Lead
Tata Consultancy Services —London, ON
- $90,000–$120,000 a year
- Call to connect
- Communication skills
1d
Senior System Analyst
Intelica Solutions Inc. —Edmonton, AB
- Full-time
- Computer Science
- Analysis skills
- Travel
Quick apply
Laboratory Technician / Sample Receiver
Bureau Veritas —Sydney, NS
- Full-time
- Laboratory experience
- High school diploma or GED
Project Manager, (Term position until March 31, 2027) | Gestionnaire de projet, (poste à durée déterminée jusqu’au 31 mars 2027)
The Association of Faculties of Medicine of Canada —Remote
- $79,903.49–$95,455.18 a year
- Overtime
- Remote
- Bilingual
- PMP
- English
- Flexible schedule
Quick apply
8d
Tier 1/2/3 IT Technician/Senior Systems Engineer
Willcraft Technologies Ltd —Lloydminster, SK
- $43,680.00–$86,505.42 a year
- Full-time
- Azure
- English
- Windows
- Dental care
- Paid time off
Quick apply
Credit, Collection Administration & Performance Manager
NRG —Edmonton, AB
- Overtime
- Microsoft Excel
- Microsoft Office
- Analysis skills
Quick apply
Manager, Cybersecurity Operations
Canada Goose Inc. —Toronto, ON
- $102,000–$141,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
Quick apply
Checkpoint Resource Coordinator
Paladin Airport Security Services —Victoria, BC
- $50,000–$55,000 a year
- Overtime
- Organizational skills
- Communication skills
Quick apply
Laboratory Supervisor
Bureau Veritas —Bedford, NS
- Overtime
- Laboratory experience
- Bachelor's
- No university degree
Onsite Support Analyst
SNDL —Edmonton, AB
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Analysis skills
- Dental care
Quick apply
8d
CS-01 – IT Infrastructure Support Analyst (Stream 1) and IT Developer (Stream 2)
Canada Revenue Agency —Canada
- $72,984–$91,168 a year
- Overtime
- Bilingual
- English
- Java
12h
Business Analyst Level III (Remote)
Neumo Holdings LLC —Canada
- Full-time
- Remote
- Administrative experience
- Analysis skills
- Presentation skills
Quick apply
Threat Analyst 2
Sophos —Canada
- $66,000–$110,000 a year
- Weekends as needed
- Customer service
- Windows
- SQL
7d
Healthtech Consultant - Epic Technical Consultant
Nordic —Canada
- Full-time
- SQL
- Epic
- Analytics

Other jobs to consider

Find your next job by exploring related positions.

Pharmacist - NO FRONT STORE/RETAIL
Shoppers Drug Mart 6027 —Edmonton, AB
Oversight of current stock levels and medication orders from wholesaler. We utilize *Connect Care (EMR)* to manage physician orders, support medication therapy,…
$52–$53 an hour
Quick apply
10d
Cook, Line - 2026
Holland America/Princess Alaska-Yukon Land Operations —Dawson, YT
Be a part of creating culinary experiences for guests and team members. Must pass a pre-employment background check. Must be eligible to work in Canada.

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Manager, Cybersecurity Operations
Canada Goose Inc. —Toronto, ON
User Training: Manage the delivery of a modern security awareness program and phishing simulation platform, ensuring all employees are equipped to recognize and…
$102,000–$141,000 a year
Quick apply

I want to receive the latest job alerts for workstation support analyst

By signing in to your account, you agree to Workopolis's Terms of Service and consent to our Cookie and Privacy Policy.

Service Desk and Deskside Lead

Tata Consultancy Services
London, ON

Apply Now

Job details

1 day ago

Skills

Knowledge management
SCCM
ITIL
ServiceNow
Communication skills
Intune
Help desk

Full job description

Inclusion without Exception:

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

About TCS

TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS operates in 55 countries and employs over 607,000 highly skilled individuals, including more than 10,000 in Canada. The company generated consolidated revenues of US $ 30 billion in the fiscal year ended March 31, 2025, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.

Required Skill Set

• Should have experience in Service Desk processes and support

Service Desk performance metrics reporting and tracking
Handling service desk Call/Chat/Self help/ Email support
Lead and manage Service Desk analysts and Deskside analysts (L1 & L2 team)
Ensure training, knowledge management, and skill development.
Act as a Single Point of Accountability (SPOC) for Service Desk and Deskside delivery
Maintain inventory and support IMAC (Install, Move, Add, Change) activities
Act as onsite IT representative for business users
Excellent Oral and Written Communication skills
Hands on Experience on resolving customer issues related to the infrastructure
Deployment of hardware, including hardware and OS refresh activities.
Provide first level support for Printers and MFP.
Intune Mobile Device management
Knowledge on SCCM and deployment
Patching and Vulnerability Management
Management platform, including device provisioning, configuration, deployment, inventory
Monitor the lifecycle of devices (laptops, workstations, monitors, peripherals) from procurement to retirement, including upgrades and replacements.
Incident, Problem, and Service Request Ticket Management in ServiceNow.
Development and maintenance of Knowledge Base articles for Incidents, Problems, and Service Requests as required.
Asset Inventory and Configuration Management tracking of hardware and software in ServiceNow.
Provide Audio Visual Support in meeting rooms (note: basic support only as an existing service agreement is in place with an AV provider).
Monthly reporting for CSAT, DSAT, Issue, Request, and Problem counts. DSAT follow-ups and action plans.23. Identification of Continuous Improvement opportunities.
Ability to think around problems and come up with creative solutions
Service Now Ticketing Tool Knowledge
ITIL and ITSM process knowledge

Salary Range Format:
Base Salary Range: 90,000 CAD/Yr – 120,000 CAD/Yr..

Hope this looks good. Please let me know if you would like us to include anything further.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

Location

London, ON

Job Function

TECHNOLOGY

Role

Engineer

Job Id

417629

Desired Skills

End Point Protection | IT Helpdesk | Service Desk

Apply Now

Refine Your Search

Service Desk and Deskside Lead

Senior System Analyst

Laboratory Technician / Sample Receiver

Project Manager, (Term position until March 31, 2027) | Gestionnaire de projet, (poste à durée déterminée jusqu’au 31 mars 2027)

Tier 1/2/3 IT Technician/Senior Systems Engineer

Credit, Collection Administration & Performance Manager

Manager, Cybersecurity Operations

Checkpoint Resource Coordinator

Laboratory Supervisor

Onsite Support Analyst

CS-01 – IT Infrastructure Support Analyst (Stream 1) and IT Developer (Stream 2)

Business Analyst Level III (Remote)

Threat Analyst 2

Healthtech Consultant - Epic Technical Consultant

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alerts for workstation support analyst

Job seeker tools

Employer Tools

Browse

Stay Connected