brighton, on customer service representative Jobs – 48 Openings This Week

Guest Services Agent
Comfort Inn Trenton —Trenton, ON
- From $17.60 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Customer Service / Tech Support Rep (Bilingual: English / French) – On-Site
Concentrix —Belleville, ON
- $25 an hour
- Immediate opening
- Bilingual
- Customer service
- English
- Dental care
- Paid time off
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada —Trenton, ON
- Full-time
- Sales
Bilingual Customer Service Rep (Travel Enthusiast, English / French) Remote
Concentrix —Canada
- $23.00–$24.35 an hour
- Immediate opening
- Remote
- Bilingual
- Computer science
- Sales
- Wellness program
- Dental care

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Customer Service Representative/ Administrator
Kampen Appliance Service —Woodbridge, ON
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Customer Sales and Service Representative
Optima Communications International Inc. —Whitby, ON
Excellent telephone etiquette and ability to deal with customers professionally at all times. If you are energetic, motivated, sales and customer service…
$17.75 an hour
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Guest Services Agent

Comfort Inn Trenton
Trenton, ON

Quick apply

Job details

Permanent | Part-time
3 days ago

Benefits

On-site parking

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
High school diploma or GED
Front desk
Guest services
Communication skills
Hotel experience

Full job description

Assures highest possible level of visitor and guest satisfaction by providing superior customer service. Responsible for checking guests into and out of the hotel as well as answering phone calls and customer inquiries.

Room Assignments, Changes, and Issues

Checks guests into and out of the hotel in an accurate, speedy, and courteous manner.
Efficiently handles all payments received whether they are cash, credit card, checks, or traveler’s checks. Balances/verifies all monetary transactions in the appropriate accounts.
Ensures that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained.
Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer service and maintenance issues.

Guest Service

Offers guests assistance whenever possible.
Responsible for resolving escalated customer relations issues.
Answers inquiries pertaining to hotel policies and services.
Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel’s services and accommodations.
Responsible for positively representing and promoting the property.
Ensures systems and procedures are in place and followed for guest safety and security.

Other Duties as Assigned

Ensures that the lobby and front desk area is clean, organized, visually appealing, and well stocked with all necessary supplies.
Properly compiles, completes, and distributes reports to all management and relevant staff.
Reports any maintenance, security, or safety issues to the appropriate staff.

Skills, Educational Background and Experience

High School Diploma or GED required.
Previous front desk experience highly preferred.
Prior experience using Windows based software including Microsoft Word, Excel, and Outlook highly preferred.
Excellent organizational and prioritization skills.
Ability to work well and collaborate with others.
Superior customer service skills.
Excellent communication skills.
May be required to stand for an extended period of time.
Able to work a flexible schedule.

Shift: 3 pm - 11 pm

Job Types: Part-time, Permanent

Pay: From $17.60 per hour

Benefits:

On-site parking

Ability to commute/relocate:

Trenton, ON: reliably commute or plan to relocate before starting work (required)

Experience:

Hotel & Accommodations Guest Services Staff: 1 year (preferred)
Customer Service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer service representative jobs in brighton, on

Guest Services Agent

Customer Service / Tech Support Rep (Bilingual: English / French) – On-Site

(CAN) OMNI Customer Fulfillment Associate

Bilingual Customer Service Rep (Travel Enthusiast, English / French) Remote

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