Order desk clerk/ Jobs

Work Order Desk Clerk
University of Guelph —Guelph, ON
- Customer service
- Microsoft Office
- Databases
4d
Student Library Clerk
University of St. Michael’s College —Toronto, ON
- $19.50 an hour
- Part-time
- Customer service
- English
- In-person
8d
Patient Care Unit Clerk
St. Joseph's Healthcare Hamilton —Hamilton, ON
- $29.52–$32.08 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Customer service
Front Desk Agent
Best Western Tin Wis Resort —Tofino, BC
- From $22 an hour
- Overtime
- Hospitality
- Customer service
- Microsoft Office
Quick apply
Guest Service Agent
Killarney Mountain Lodge —Killarney, ON
- $17.60 an hour
- Temporary
- Hospitality
- Customer service
- Hotel
Quick apply
Guest Service Agent
Killarney Mountain Lodge —Killarney, ON
- $17.60 an hour
- Temporary
- Hospitality
- Customer service
- Hotel
Quick apply
11d
Order Desk Clerk/ Warehouse Associate-Hybrid
Prosol Inc —Kamloops, BC
- $19 an hour
- Full-time
- Customer service
- English
- Forklift
- Dental care
- Vision care
Quick apply
7d
Dealer Services Order Desk Clerk/Inside Sales
WOOD & ENERGY STORE —Edmonton, AB
- $19–$22 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Disability insurance
- Dental care
Quick apply
6d
Warehouse Associate/Order Desk (Hybrid)
Prosol Inc —Saskatoon, SK
- $18 an hour
- Full-time
- Heavy lifting
- Customer service
- English
Quick apply
1d
Shipping Clerk
Sofina Foods Inc —Wynyard, SK
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
Commis de bureau-Office clerk - Shift de nuit / Entrée de données-Data entry - Night shift
Magna Inoxydable et Aluminium —Saint-Laurent, QC
- $21–$22 an hour
- Weekends as needed
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Disability insurance
Quick apply
12h
Emergency Patient Care Unit Clerk
St. Joseph's Healthcare Hamilton —Hamilton, ON
- $30.42–$33.03 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- Customer service
Portfolio Clerk Scheduling
PHSA —Burnaby, BC
- $32.39 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Office Services Clerk
Ricoh —Edmonton, AB
- Full-time
- Customer service
- Microsoft Office
- High school diploma or GED
10h
Purchasing Clerk V, Supply Chain
PHSA —Burnaby, BC
- $31.19 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Administrative Assistant/Payroll Clerk
Welcome Centre Shelter for Women —Windsor, ON
- $21–$23 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Paid time off
- Employee assistance program
Quick apply
11d
Laboratory Clerk, BCCDC Labs - Specimen Receipt and Dispatch
PHSA —Vancouver, BC
- $29.52 an hour
- Full-time
- High school diploma or GED
- Recruiting
- Typing
13d
Unit Clerk, Radiation Therapy - BC Cancer - Vancouver
BC Cancer —Vancouver, BC
- $30.03 an hour
- Temporary
- High school diploma or GED
- Recruiting
- In-person
Information Desk Clerk I- Sports Complex (database)
Ville de Hawkesbury —Hawkesbury, ON
- $17.60 an hour
- Part-time
- Bilingual
- Customer service
- English
Administrative Assistant/Accounting Clerk
Specialty Construction Products Ltd. —Winnipeg, MB
- From $40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
Quick apply
8d
Benefits Reconciliation Clerk, Payroll
PHSA —Burnaby, BC
- $31.64 an hour
- Temporary
- High school diploma or GED
- Recruiting
Communications Clerk - Repost
St. Boniface Hospital —Winnipeg, MB
- $22.82 an hour
- Weekends as needed
- Bilingual
- Customer service
- English
3h
Registration/Booking Clerk, Complex Chronic Care Clinic - BC Children’s Hospital
BC Children's Hospital —Vancouver, BC
- $28.74 an hour
- Part-time
- High school diploma or GED
- Recruiting
- Medical terminology
7d
Front Desk Clerk-Geraldton ON, Remote Lodge
Aramark —Thunder Bay, ON
- $22.08 an hour
- Customer service
- Hotel
- Supervising experience
- Flexible schedule
Unit Coordination Assistant -M 3D Palliative Care (Full Time)
Trillium Health Partners —Mississauga, ON
- $25.46–$31.79 an hour
- 12 hour shift
- Customer service
- Administrative experience
- High school diploma or GED
5d

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Work Order Desk Clerk

University of Guelph
Guelph, ON

Apply Now

Job details

4 days ago

Skills

Customer service
Microsoft Office
CMMS
Databases
Analysis skills
Organizational skills
College diploma
Business
Communication skills

Full job description

Location:
Guelph, ON, CA, N1G 2W1

#job-location.job-location-inline { display: inline; }
Primary Category Page: Staff and Management
Division: Physical Resources
Requisition ID: 2611

Department: PR Business Operations
Position covered by the Collective Agreement with USW Local 4120

Number of Positions: 1

If you are a current employee of the University of Guelph you must apply on the internal Career Page in order to be considered as an internal applicant.
Career Opportunities (sapsf.com)

General Purpose

Reporting to the Client Services Coordinator, the Work Order Desk Clerk serves as the primary point of contact for facilities-related issues and service requests across the University of Guelph campus. As the front-line operational hub for Physical Resources, this position supports the safe and efficient operation of academic, research, residential, administrative, and critical infrastructure facilities.

Acting as the first point of contact for campus users reporting facilities issues or making inquiries, the Work Order Desk Clerk must be an active listener who can gather critical information, assess urgency, identify potential impacts, and determine the appropriate response. Operating in a fast-paced, high-volume environment, the role requires sound judgement, strong organizational skills, excellent memory and attention to detail, and the ability to think on their feet while managing multiple competing priorities simultaneously. The position plays a key role in supporting research activities, teaching operations, student experience, and campus safety through the effective coordination and triaging of service requests.

Duties and Responsibilities

Provide exceptional front-line customer service to students, faculty, staff, researchers, contractors, and members of the public. Manage a high-volume of incoming emails, calls, alarms, and service requests in a fast-paced environment
Efficiently and effectively receive, assess, prioritize, and coordinate responses to facilities-related issues received through:
Work order desk calls
Emergency line calls
Work request emails
Police sheets
Residence desk service requests and work orders
Online work orders
Automated alarms and notifications
Document issues in Physical Resources’ maintenance management system, determining the level of priority, assigning the appropriate trade(s) or service(s), and whether the costs should be allocated to Physical Resources’ operating budgets or to a client’s funding source.
Exercise sound judgement in responding to urgent and time-sensitive situations that may impact research activities, classroom operations, student residences, building systems, accessibility, or campus safety.
Contact third-party vendors with established contracts to set up repairs as required (for example, elevator contractor).
Prepare and distribute work disruption notices, emergency shut down notifications, and other operational communications.
Transfer, update and close work orders within Megamation system.
Monitor and respond to freezer temperature alarms and other critical alerts.
Work in close collaboration with Physical Resources department managers, lead hands, trades staff, and contractors to ensure work order requests are appropriately triaged and communicated in a timely manner.
Utilize excellent judgement, strong analytical, organizational, and problem-solving skills to manage multiple priorities and complex problems that arise including emergency situations.
Perform other duties as assigned.

Requirements

A two-year community college diploma in business administration or related field of study or an equivalent combination of education and experience
Intermediate knowledge and experience with Microsoft Office applications
Superior customer service, communication and interpersonal skills
Demonstrated strong organizational, analytical, and problem-solving ability

Demonstrated ability to:
remain calm under pressure while managing multiple competing priorities in a fast-paced environment
assess the urgency and operational impact of requests and determine appropriate response actions
work independently while contributing positively within a team environment
exercise professionalism, tact, diplomacy, and sound judgement

What will give you the edge?

Experience working with databases and a computerized maintenance management system (CMMS)
Knowledge of building systems, facilities operations, maintenance trades, or operational dispatch environments
Experience working in fast-paced customer service roles, dispatch, operations, or emergency response environment
Familiarity with the University campus and Physical Resources operations

Employee Type: Regular
Position Number: 10836014
Classification: USW, Local 4120 Salary: Band 3
USW Local 4120 Wage Grid

At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.

Posting Date: 06/26/2026
Closing Date: 07/03/2026

Apply Now

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