Indigo books Jobs

Customer Experience Representative
Indigo Books & Music —Calgary, AB
- Part-time
- Bilingual
- Sales
- English
Quick apply
Customer Experience Representative- Operations
Indigo Books & Music —Regina, SK
- Part-time
- Bilingual
- Sales
- English
Quick apply
2d
Product Operations Leader
Indigo Books & Music —Surrey, BC
- Weekends as needed
- Bilingual
- Sales
- Customer service
Quick apply
Bilingual Online Billing & Support Agent - (French and English)
Indigo Books & Music —Toronto, ON
- Full-time
- Remote
- Bilingual
- Microsoft Excel
- Customer service
Quick apply
Product Operations Leader/ Responsable des activités liées aux produits
Indigo Books & Music —Pointe-Claire, QC
- Weekends as needed
- Bilingual
- Sales
- Customer service
- Flexible schedule
Quick apply
Director, Learning & Development
Indigo Books & Music —Toronto, ON
- $125,000–$170,000 a year
- Full-time
- Education
- Bachelor's
- Budgeting
Quick apply
9h
General Manager (Contract)
Indigo Books & Music —Thunder Bay, ON
- $57,000–$71,500 a year
- Weekends as needed
- Bilingual
- Management
- Sales
Quick apply
General Manager (9 Month Contract)
Indigo Books & Music —Nelson, BC
- $52,500–$68,500 a year
- Weekends as needed
- Bilingual
- Sales
- English
Quick apply
10d
Retail Executive Assistant (7 Month Contract)
Indigo Books & Music —Toronto, ON
- $70,000–$95,000 a year
- Contract
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Director, Talent Development
Indigo Books & Music —Toronto, ON
- $125,000–$170,000 a year
- Full-time
- Education
- Bachelor's
- Training & development
Quick apply
General Manager
Indigo Books & Music —Langley, BC
- $57,000–$71,000 a year
- Weekends as needed
- Bilingual
- Management
- Sales
Quick apply
Director, Information Security
Indigo Books & Music —Toronto, ON
- $170,000–$190,000 a year
- Full-time
- Computer Science
- Master's degree
- Bachelor's
Quick apply
Team Lead, Information Security & Risk Management
Indigo Books & Music —Toronto, ON
- $100,000–$120,000 a year
- Full-time
- Azure
- Computer Science
- Bachelor's
Quick apply
Seasonal Customer Experience Representative
Indigo Books & Music —Winnipeg, MB
- Part-time
- Bilingual
- Sales
- English
Quick apply
2d
Customer Experience Leader
Indigo Books & Music —Edmonton, AB
- Part-time
- Customer service
- Merchandising
- Agile
Quick apply
1d

More jobs to discover

Find similar jobs that you might be interested in.

Business Development Representative (Entry-level)
Falco Logistics —North York, ON
Support outbound outreach through calls, emails, and follow‑ups. Learn how to prospect, qualify, and engage potential customers. Dental + Life insurance plan.
$45,000–$65,000 a year
Quick apply
14d
Customer Account Representative
Wolseley Canada —Edmonton, AB
Initiate and maintain contact with customers through inbound and outbound calls, actively identifying their requirements, offering product information, and…
Quick apply
7d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Bilingual Online Billing & Support Agent - (French and English)
Indigo Books & Music —Toronto, ON
We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People…
Quick apply
Director, Learning & Development
Indigo Books & Music —Toronto, ON
Deep understanding of enterprise-wide adult learning, instructional design, leadership development, and capability-building strategies.
$125,000–$170,000 a year
Quick apply
9h

Show more jobs in cities nearby

I want to receive the latest job alerts for indigo books

By signing in to your account, you agree to Workopolis's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Experience Representative

Indigo Books & Music
Calgary, AB

Quick apply

Job details

Part-time

Skills

Bilingual
French
Sales
English

Full job description

Company Description

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

We love books and all things beautiful
We are Canada’s Cultural Department Store
Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

We exist to add joy to our customers’ lives each and every time they interact with us and our products
Our job is to create joyful moments for our customers
We treat each other the way we’d treat a valued friend
We inspire each other to do our best work
We seek to ignite creativity and innovation every day
We give back to the communities in which we operate

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at [email protected] if you require an accommodation at any time during the recruitment process.

WELCOME HOME

Quick apply

Refine Your Search

Customer Experience Representative

Customer Experience Representative- Operations

Product Operations Leader

Bilingual Online Billing & Support Agent - (French and English)

Product Operations Leader/ Responsable des activités liées aux produits

Director, Learning & Development

General Manager (Contract)

General Manager (9 Month Contract)

Retail Executive Assistant (7 Month Contract)

Director, Talent Development

General Manager

Director, Information Security

Team Lead, Information Security & Risk Management

Seasonal Customer Experience Representative

Customer Experience Leader

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alerts for indigo books

Related Searches

Job seeker tools

Employer Tools

Browse

Stay Connected