Switchboard and answering service Jobs

Customer Service Representative (Temporary Part-Time)
COPERNICUS LODGE —Toronto, ON
- $21.02 an hour
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
- Life insurance
Quick apply
6d
Office Coordinator
Axis Insurance Managers Inc —Calgary, AB
- $40,000–$45,000 a year
- No weekends
- No university degree
- Business
- Disability insurance
- Dental care
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Administrative Assistant
BTY CONSULTANCY GROUP INC —Calgary, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Employee assistance program
Quick apply
Medical Office Assistant, Mental Health and Substance Use Services
Fraser Health —Surrey, BC
- $27.26–$29.16 an hour
- Full-time
- Writing skills
- Medical office experience
- High school diploma or GED
10d
Unit Clerk, Oncology Chemo - BC Cancer - Surrey
BC Cancer —Surrey, BC
- $30.03 an hour
- Temporary
- High school diploma or GED
- Recruiting
- In-person
9d
Switchboard & Reservations Agent
EMBLEMS —Banff, AB
- $18 an hour
- Full-time
- Bilingual
- Hospitality
- Hotel
- Dental care
- Vision care
Quick apply
Clerk/Unit Aide, TRI CITIES HOME HEALTH
Fraser Health —Port Moody, BC
- $27.26–$29.16 an hour
- Writing skills
- Administrative experience
- High school diploma or GED
Office & Accounting Administrator
Dillon Consulting Limited —Halifax, NS
- Full-time
- Microsoft Word
- Microsoft Excel
- Accounting
- Employee assistance program
- Flexible schedule
Guest Services Agent - 1020
Vrancor —North York, ON
- $21.04 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Customer service
- Dental care
- Paid time off
Quick apply
Customer Service Representative
Slumber Inn Ltd. —New Minas, NS
- $16.75–$17.25 an hour
- Part-time
- Microsoft Word
- Sales
- Customer service
Quick apply
1035 - Guest Service Agent / Night Auditor
Holiday Inn Express —Brantford, ON
- $18.50–$19.00 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Customer service
Quick apply
1d
Unit Clerk, Nursing Ambulatory Care - BC Cancer - Surrey
BC Cancer —Surrey, BC
- $30.03 an hour
- Temporary
- High school diploma or GED
- Recruiting
- In-person
Receptionist
Canucks Sports & Entertainment —Vancouver, BC
- Microsoft Office
- Administrative experience
- Presentation skills
Quick apply
Branch Administrator (Temporary)
Graybar —Truro, NS
- No weekends
- Microsoft Excel
- Bachelor's
- No university degree
- Profit sharing
- Disability insurance
Receptionist - Bilingual
Brandt —Moncton, NB
- Bilingual
- English
- Microsoft Office
- Dental care
Quick apply
Night Auditor/Front Desk Agent
Hampton Inn Timmins —Timmins, ON
- $17.60–$19.60 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Customer service
- Dental care
- Vision care
Quick apply
Guest Services Representative- 1 FT (6-month term)
Saskatchewan Indian Gaming Authority —Lloydminster, SK
- Full-time
- Hospitality
- Customer service
- Hotel
6d
Guest Services Agent
Banff Centre for Arts and Creativity —Banff, AB
- $19.29 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Office
- High school diploma or GED
- Employee assistance program
Guest Services Representative- 1PT
Saskatchewan Indian Gaming Authority —Lloydminster, SK
- Part-time
- Hospitality
- Customer service
- Hotel
6d
Office Administrative Assistant
Lilwat Nation —Mount Currie, BC
- $47,120–$61,845 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Medical Office Assistant – Full-Time Permanent
Charles Clark Health Clinic Inc. —High River, AB
- $17–$19 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid sick leave
Quick apply
8d
Guest Services Agent - 1016
Homewood Suites by Hilton —Hamilton, ON
- $18.04–$18.57 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Customer service
Quick apply
1d
Hospitality Services Associate
Hampton Inn Timmins —Timmins, ON
- $17.60–$18.50 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Customer service
- Dental care
- Vision care
Quick apply
Guest Services Representative - 1 FT
Saskatchewan Indian Gaming Authority —Whitecap, SK
- Full-time
- Hospitality
- Customer service
- Hotel
4d
Medical Office Assistant
South Okanagan Similkameen Health Care Society —Penticton, BC
- $20–$24 an hour
- Customer service
- Medical office experience
- Microsoft Office
Quick apply
8d

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Customer Service Representative (Temporary Part-Time)

COPERNICUS LODGE
Toronto, ON

Quick apply

Job details

Temporary | Part-time
6 days ago

Benefits

RRSP match
Employee assistance program
Life insurance

Skills

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
English
Microsoft Office
High school diploma or GED
Front desk
Multi-line phone systems
Polish
Communication skills
Office experience

Full job description

Copernicus Lodge is a healthcare organization that provides a continuum of care to primarily Polish seniors. We are located in the heart of Roncesvalles Village just west of downtown Toronto. We have 200 seniors’ apartments with a Supportive Housing program, 228 Long Term Care beds and an Adult Day Program.

SUMMARY OF DUTIES

Reporting to the Payroll and Benefits Supervisor, the Customer Service Representative is the first point of contact for all visitors, staff and individuals entering Copernicus Lodge premises. As the face of Copernicus Lodge, they approach their work and those who interact with them in a positive and professional manner, reflective of the values of Copernicus Lodge.

This is a Temporary Part-Time position working the 3:00 p.m. to 11:00 p.m. Reception shift. The schedule consists of three (3) working weekends followed by one (1) weekend off, with regular shifts on Mondays and Tuesdays. Additional shifts may be assigned based on operational requirements.

KEY RESPONSIBILITIES

· Provide courteous and quality customer service, acting as a resource for inquiries, including information about S/C and LTC, upcoming events or other updates in the building

· Greet, screen, permit access and assist/direct all visitors to Copernicus Lodge according to policy

· Provide timely scheduling/shift replacement services on evenings and weekends, or as assigned

· Pleasantly answering all incoming calls; responding to inquiries with a solution-oriented approach

· Redirecting calls as appropriate and taking clear, concise messages when required

· Manage, pick up and sort internal mail

· Delivery of external mail for tenants and management

· Prepare packages and arrange courier pick up as necessary

· Update phone and distribution lists for distribution

· Maintain a clean, safe, fully stocked and well organized customer service area

· Assist with small projects as required to support and optimize operations

· Uphold and promote the organization's values, mission, vision and philosophy relating particularly to compassion, respect, dignity, integrity, excellence and collaboration

· Maintain necessary stock of forms and supply inventory used in the Customer Service department Selling meal tickets, handling cash and logging on report

· Making PA announcements as necessary

· Setup TV internal channels for programs: daily mass; exercise classes, special events, etc.

QUALIFICATIONS:

· High School diploma with at least 1 year of experience working in an office environment

· Strong interpersonal, oral and written communication skills in English; ability to speak/understand Polish is an asset.

· Must exhibit a professional and polished telephone manner

· Must be able to operate a busy switchboard; previous reception/customer service experience is a definite asset

· Must be able to maintain a position of trust and confidentiality

· Must have ability to work independently and in a team environment

· Must be caring, compassionate and have a genuine interest in working with the elderly

· Ability to professionally interact with employees, residents, family members and general public

· Must be responsible and highly organized, with the ability to multi –task in an environment with multiple disruptions and distractions

· Able to provide a friendly and welcoming demeanor and provide excellent customer service

· Must have good working knowledge and expertise in Microsoft Office (Word, Excel, PowerPoint, E-Mail) and other office equipment

· Must be able to work shifts including days, evenings and weekends

Successful candidates hired to work within Copernicus Lodge in this role are required to provide the following information as a Condition of employment:

Vulnerable Sector Check;
TB Skin Testing;

We are an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code, Copernicus Lodge will consider and provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Copernicus Lodge of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All information collected will be protected under applicable privacy requirements.

We thank all applicants who apply, however only those selected for an interview will be contacted.

Pay: $21.02 per hour

Benefits:

Employee assistance program
Life insurance
RRSP match

Experience:

Customer service: 1 year (required)

Language:

Polish (preferred)

Work Location: In person

Quick apply

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