Job Overview
The Senior Project Manager owns the planning and execution of cross-functional projects and initiatives across AMZ Prep, spanning sales, operations, marketing, finance, technology, and fulfillment.
Partnering closely with executive and VP-level leadership, this role turns business priorities into structured, well-run projects — defining scope and milestones, driving delivery, removing blockers, and keeping stakeholders aligned. Beyond project delivery, the role supports new merchant opportunities, go-to-market planning, competitive and profitability analysis, and continuous process improvement.
It suits a highly organized, analytical operator who thrives in a fast-moving environment and is comfortable working directly with senior leadership on the company's most important initiatives.
Key Responsibilities
Project Planning & Prioritization
- Partner with executive leadership and cross-functional stakeholders to identify, define, and prioritize business needs, scopes, timelines, and resourcing for company-wide projects and initiatives.
- Define project goals, milestones, success metrics, and delivery timelines.
Project Execution & Delivery
- Own end-to-end planning and execution of internal projects spanning sales, operations, marketing, finance, technology, and fulfillment.
- Manage multiple concurrent projects, teams, workflows, and systems simultaneously while maintaining organization, prioritization, and execution quality.
Cross-Functional Coordination & Stakeholder Management
- Act as a liaison between departments to ensure alignment, accountability, and execution.
- Proactively follow up with stakeholders to remove blockers and keep initiatives moving forward.
- Prepare and present project updates, insights, and recommendations to senior leadership.
Sales & Merchant Support
- Support new merchant opportunities, including responding to inbound and outbound communication, preparing proposals, conducting analysis, and leading or participating in merchant meetings both virtually and in person.
- Develop solutions, proposals, and internal recommendations for large or complex business opportunities.
Strategy, Go-to-Market & Competitive Analysis
- Support go-to-market planning, service launches, and feasibility studies for new offerings.
- Perform competitive analysis to inform pricing decisions, service profitability, and strategic positioning.
- Partner closely with VP-level leadership on high-priority initiatives and strategic planning.
- Support leadership with ad hoc analysis, strategic projects, and special initiatives as needed.
Process Improvement & Documentation
- Identify process gaps and inefficiencies and partner with leadership to design and implement improvements.
- Conduct operational, service, and project audits across teams and workflows.
- Create, document, and maintain SOPs, playbooks, documentation, and internal reference materials.
- Help design and improve internal operating rhythms, communication flows, and ways of working.
Reporting, Analytics & Systems
- Build internal reports, dashboards, and analyses to support decision-making and performance tracking.
- Work directly within HubSpot, Front, and other core company systems to manage projects, workflows, reporting, and cross-team communication.
- Coordinate activity and data across internal software, tools, and platforms to support execution and decision-making.
Team & Scope
- Support the hiring, onboarding, and training of future team members or assistants as the role evolves.
- Take on responsibilities and initiatives beyond the formal job description as business needs evolve, remaining flexible and adaptable as company priorities shift.
Qualifications
Required
- 5-7+ years of experience in project management, business operations, logistics or a closely related field.
- Demonstrated success managing multiple concurrent, cross-functional projects from planning through delivery.
- Strong analytical skills, with the ability to translate data into clear reports, dashboards, and actionable recommendations.
- Excellent written and verbal communication, with comfort presenting to and partnering with senior and VP-level leadership.
- Hands-on proficiency with CRM and project/workflow systems (e.g., HubSpot, Front) and strong general spreadsheet and tooling aptitude.
- Highly organized and self-directed, with sound judgment in ambiguous, fast-changing environments.
Preferred
- Experience in 3PL, fulfillment, e-commerce, or supply chain operations.
- Exposure to sales engineering, pre-sales, or merchant-facing solutioning.
- Familiarity with rate/zone analysis, pricing, or profitability modeling.
- Track record building SOPs, playbooks, and operating cadences at a growing company.
What Success Looks Like
- Projects stay on track with clear, up-to-date timelines and trackers
- Reports and analysis are accurate, timely, and easy to act on
- Action items are consistently captured, owned, and closed
- Meetings are well organized, with clear notes and follow-ups
- Bigger projects are delivered independently and on time
- The Senior PMO operates with greater visibility, consistency, and momentum
Location
Hybrid — Brampton, ON. Minimum 3 days per week in office.
Why This Role Matters
This role is the engine room of AMZ Prep’s PMO, keeping projects organized, visible, and
moving as the business continues to scale. A strong Senior Project Manager reduces friction across projects, improves reporting and accountability, and builds the foundation for a fast-growing project management career at AMZ Prep
Job Type: Full-time
Pay: $65,000.00-$80,000.00 per year
Application question(s):
- Have you worked in logistics, warehousing, fulfillment, or supply chain before. If yes, describe the environment you worked in and the types of projects or tasks you handled. If no, explain what exposure you have to operational workflows in general.
- Walk me through an Excel model or analysis you built that helped a team make a business decision. What was the question, what data did you use, and what was the impact.
- Describe the most complex data set you have worked with. What tools did you use and what challenges did you run into.
- Describe a time you automated a manual process using Excel, AI, PowerBI, Google studio, or any data tool (we love these!)
Work Location: Hybrid remote in Brampton, ON L6T 5E5
