Position Summary
At CareRx, we are shaping the future of senior care through pharmacy services that make a real difference. As Canada’s trusted leader in specialty pharmacy services for long-term care, retirement and congregate living communities, we are committed to enhancing the health of Canadians with unique and complex medication needs. Our goal is to improve clinical outcomes and provide personalized care every step of the way.
Reporting to the Delivery/Operations Manager, the Delivery Driver will provide prompt and courteous product delivery service while emphasizing excellent customer service. This position requires a bondable customer care delivery specialist who is engaged in being a friendly face of the organization and who will be punctual with regular attendance required to perform the duties and responsibilities of this position. This position also involves some work in the pharmacy, preparing deliveries and other duties as time allows.
Why you should join CareRx
Collaborative Team: Work with colleagues who share a passion for shaping the future of senior care.
Make a Real Impact: Feel fulfilled knowing your work directly benefits others within the communities we serve.
Flexible Benefits: For eligible roles, enjoy flexible medical and dental coverage that fits your needs.
Defined Work Schedule: Offers a healthy work-life balance with predictable hours.
Focus on Care: Work in an environment where your clinical expertise takes priority — without the demands of retail pharmacy.
Supportive Culture: Be part of a respectful, inclusive workplace where collaboration, connection and shared purpose drive everything we do.
Stability and Growth: Join a well-established Canadian company with a strong foundation for job security and opportunities to grow your career.
Appreciation in Action: We recognize great work through peer-nominated awards, team shout-outs and everyday moments of appreciation.
Celebrations and Community: From cultural events to team socials and holiday fun — we make time to connect, celebrate and enjoy the moments that bring us together
Role Accountabilities:
- Make deliveries to clients at various facilities and homes in a timely fashion and in accordance with the Policy and Procedures of Delivery Specialists
- Ensure delivery deadlines are met
- Sorts packages and other materials and supplies for the purpose of distributing items to assigned sites and/or individuals
- Protect the contents of the vehicle and deliverables at all times in accordance with ACP policies and company policy
- Deliveries will include but are not restricted to deliveries to residential homes, condos, senior apartment residences and senior facilities
- Drivers must be able to perform various administrative duties such as presenting invoices, filing in forms and obtaining signatures from customers
- Responsible for loading, unloading, preparing, cleaning, and operating a vehicle for delivery duties
- Receive names and signatures for all deliveries
- Return delivery sheets complete and legible daily
- Notify Pharmacy Manager immediately of any incidents, discrepancy or confusion regarding delivery
- Drive vehicle in a safe manner at all times
- Keep vehicle clean inside and outside at all times
- Keep record of vehicle maintenance on company supply record sheet and report maintenance requirements in writing to the Delivery and Maintenance Supervisor to arrange for repair
- Record in logbook, mileage and fuel purchases
- Keep shipping area clear of garbage, boxes, empty medication bottles, returnable beverage containers
- Assistance with facility maintenance and general duties
- Assist with warehouse duties as required
What You Will Bring to The Team:
- Perform basic math; read and follow instructions; and understand multi-step written and oral instructions
- Understand and perform basic vehicle maintenance
- Must be familiar with city addresses and directions
- Ability to use GPS in safe manner
- Ensure accurate documentation of completed work as per policies and procedures
- Dress in a relaxed/clean but professional manner
- Wear Identification Cards consistent with the requirements of facilities and staff
- Work as part of a team – must be able to build and maintain strong team relationships
- Excellent verbal and written communication skills
- Ability to work effectively in a fast-paced environment and meet tight deadlines
- Ability to manage priorities and be very organized
- Work effectively under pressure
- Strategic thinker with excellent decision-making skills
- Regular attendance and punctuality is required to perform essential duties and responsibilities
- Strong customer service and communication skills
- Emotional intelligence
- Happy, energetic & friendly presence
- Maintain confidentiality of patient and employee information, as well as all CareRx’s proprietary information
- Excellent attention to detail with a quality assurance (QA is critical) focus
- High skill level in professionalism and energy
Physical Requirements:
- Ability to sit, stand and walk throughout the day
- Ability to lift up to 23 kg (50 lbs)
- Ability to lift product in and out of vehicle and onto a table at the delivery site as needed
- Ability to lift overhead and when assisting with warehouse duties as needed (i.e., putting away product)
- Ability to perform ongoing lifting and when assisting with warehouse duties as needed
Required:
- Current and Valid Class 5 Operator’s (Drivers) license for the Province of British Columbia
- Minimum 3 years of driving experience in Province of British Columbia and a 3 year Clean Driving Record - No Demerits or Suspensions – A 3 year Driver’s Abstract may be required as a part of the background screening process
- Bondable
- Ability to perform basic math
- Ability to read and follow both written and oral instructions
- Ability to work and drive in all types of weather
Compensation Range: $19 - $21/hour. Actual pay rate will be based on the individual candidate’s credentials and experience.
Location: 3515 Spectrum Crt Kelowna
Work Shifts:
Opportunity: This is a current existing position
AI Disclosure: CareRx does not use AI to screen candidates
Application Process
CareRx is committed to employment equity and a diverse, inclusive workplace where everyone can thrive. We welcome applicants of all abilities and will provide accommodations upon request throughout the selection process.
All applicants must successfully pass satisfactory background screening which can include depending on role, Criminal Record Check, Credit Check, Driver’s Abstract, Education Verification, Current Professional Registration and Referencing. Background screening will be completed after an offer of employment has been extended and accepted.
