Culinary Manager
Job Description
REPORTS TO: General Manager, Guest Experience
It’s Cool Being Here! - Job Overview
At Montana’s we strive to own the BBQ & Bar space in Canada. Food is a huge part of our lives and we play favourites! We LOVE anything and everything from the grill. We love our food to be authentically smoked, saucy, grilled, meaty, tender and delicious. Our team is authentic, carefree, down-to-earth, unpretentious, energetic and fun. As a Heart of House leader, you are responsible for consistently and accurately producing the fire-grilled awesomeness that our Guests have come to expect.
With your high-volume restaurant expertise, strong culinary background and eye for quality and consistency, you ensure that every menu item that leaves the kitchen is a Picture Perfect one that meets the highest standards we keep – made with only the freshest ingredients. You are the ambassador of food quality, food safety and maintaining a clean, physical plant workplace. As a strong people leader, you also demonstrate an enthusiastic commitment to growing your people and the continuous improvement of the restaurant. You will deliver on the promise to deliver quality food and beverage and the Perfect Guest Experience.
You will be required to operate the restaurant within established budget guidelines – annual volume
Have Fun! - Duties and Responsibilities
● Contribute to the infectious energy of our team
● Manage all ongoing operations of a restaurant kitchen while achieving business requirements
(including reporting, adherence to local and provincial legislation and regulations, development of
reports, measuring and achieving KPIs, etc).
● All recruitment, training, and ongoing scheduling, and performance management of hourly kitchen
Q-Crew.
● Ensure all timing standards, food quality and consistency standards are adhered to.
● Respond to changing volume patterns – weather, community events.
● Leading a workforce of 20 or more teammates, including training and development, coaching for
success, succession planning and performance evaluations.
● Follow all operational policies and procedures
● Follow Montana’s Manager Look Book guidelines
Deliver a Perfect Guest Experience
● Monitor the improvement of all KPI’s regarding Food Quality and Safety.
● Identify root causes of gaps in Guest Satisfaction and Food Quality and assist in the
development of corrective and proactive action plans where appropriate.
● Coach kitchen Q-Crew to ensure consistent delivery on our promise to create consistent, quality food.
● Complete your online learning tests as required.
WHMIS.
● Responsible for ensuring successful third party audits including Steritech, Provincial legislative compliance (ESA), Pest Control etc.
● Develop and follow-up on all Food Safety action plans to ensure future compliance and reduce potential liability.
● Ensure compliance with respect to cash and inventory controls.
● Subject matter expert on all restaurant systems such as RBOS, Webflex, HACCP, JHSC,
provincial workplace safety standards, etc. to effectively coach Managers and Q-Crew
on the use of systems, tools and functions.
● Minimum of 3-5 years of operational experience in a high volume kitchen.
● Good Co-ordination of catering activities for events and special functions as required.
● Strong knowledge of HACCP and food safety standards.
What Makes You the Right Person? - Skills and Fit
● Planning and analytical skills with the ability to prioritize and multitask in a fast- paced environment.
● Ability to understand complex business metrics and KPIs and recognize how they can be improved in
the operation.
● Coordination of food and labour cost controls and monitoring of cost budgets.
● Proficient people manager with coaching experience and the ability to listen and respond effectively to Q-Crew and Guest concerns.
Pay: $42,000.00-$45,000.00 per year
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Work Location: In person
