Hamilton Sports Group
Coordinator, Community Partnerships
Location: | Hamilton, Ontario (Hamilton Stadium: on-site role)
Team(s): | Hamilton Tiger-Cats (CFL) and Forge FC (CPL)
Department: | Community Partnerships & Player Relations
Direct Manager: | Senior Manager, Community Partnerships & Player Relations
Employment Type: | Full-Time / Permanent
Start Date: | Immediate
Compensation: | $40,000 – $42,500
Vacancy Status: | This posting is for a current, existing vacancy.
Use of AI in Hiring: | Hamilton Sports Group does not use artificial intelligence to screen, assess, or select candidates for this position.
About Hamilton Sports Group
Hamilton Sports Group (HSG), a dynamic and growing force in sport and entertainment, owns the Hamilton Tiger-Cats and Forge FC and has a track record of staging major events ranging from concerts to outdoor NHL games to international soccer matches to Grey Cups. With a rich history in football dating back to 1869, the Tiger-Cats are renowned for their on-field success and community engagement in the Canadian Football League (CFL). Forge FC, four-time Canadian Premier League (CPL) champions, epitomizes soccer excellence. Together, these teams represent the best that Canadian sport has to offer.
Position Summary
The Community Partnerships Coordinator is the operational hub of the Community Partnerships & Player Relations department, working closely with the Manager to execute community programs, player and alumni appearances, and stakeholder relationships across both the Hamilton Tiger-Cats and Forge FC. This role owns day-to-day scheduling, on-site delivery, and tracking for both clubs.
HSG treats community engagement as a revenue-driving function, not a goodwill exercise on its own. This role is expected to help convert community programming into measurable outcomes. For example, fan pipeline growth, sponsor return on investment, downstream ticket and revenue conversion, and community impact.
Key Responsibilities
Player Booking & Scheduling
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Tiger-Cats: Lead the booking and scheduling of player appearances under the Manager’s guidance.
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Forge FC: Lead the booking and scheduling of player appearances under the Manager’s guidance, with the goal of taking on greater autonomy over time as familiarity with the roster and league grows.
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Communicate directly with players and staff on logistics, timing, and expectations for every booking.
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Maintain the Appearances project in Asana as the source of truth for booking status, confirmations, and event-day follow-up.
Event Coordination & Execution
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Serve as day-to-day lead for community events and programs, including Be Fit, Fit with Forge, Play It Forward, School Day Match, and third-party activations.
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Build and maintain event critical paths in Asana; coordinate signage, logistics, volunteers, and appearance timing for stadium and off-site events.
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Assign on-site support to interns for events and appearances and ensure execution notes are logged post-event.
Forge FC Community Programs
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Lead execution of Forge FC community activations, including Fit with Forge and the Forge FC Summer Camp, under the Manager’s direction on planning and scope.
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Support and, over time, help manage relationships with partner clubs and academies.
Donations & Community Ticketing
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Oversee community donation requests and fulfillment, including ticket vouchers, and assign fulfillment tasks to interns.
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Ensure approvals are tracked and requesting organizations receive timely, professional communication.
Intern Management & Training
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Supervise both Community Partnerships interns’ day-to-day work, assigning Asana tasks for events, donations, and community activations.
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Review weekly progress and provide coaching, feedback, and mentorship, including Asana hygiene and process standards.
Communication, Tracking & Reporting
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Keep Asana current on a weekly basis; maintain accuracy of the Master Tracker and related trackers (donations, community contacts, voucher redemption).
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Support the Manager with event summaries, visuals, and post-event reflections that feed into departmental and leadership reporting.
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Serve as a point of contact for community groups, school boards, and partner organizations, escalating leadership-level or sensitive matters appropriately.
Qualifications
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Bachelor’s degree in sports management, community development, or a related field, or equivalent combination of education and experience.
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1–3 years of experience in event planning, community relations, athlete/talent coordination, or program execution.
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Working knowledge of project management tools; experience with Asana or a comparable platform is a strong asset.
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Excellent written and verbal communication skills, with the ability to manage multiple stakeholders and competing deadlines.
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Detail-oriented, with strong organizational and data-tracking discipline.
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Comfort supervising and coaching junior staff or interns.
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Willingness to learn the sport and build league familiarity is essential.
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Ability to work an event-based schedule, including evenings, weekends, and all home games for both clubs.
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Valid driver’s license and access to a vehicle.
Preferred Qualifications
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Passion for sport, community engagement, and social impact.
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Existing familiarity with the CFL and/or CPL is a bonus but not expected.
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Experience with registration or CRM platforms (e.g., JotForm, Ticketmaster, Salesforce) is an asset.
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Experience framing community programming around measurable outcomes (fan growth, sponsor ROI, ticket conversion).
