Job Title: Human Resources Administrator
Name of Employer: Pacific Coast Community Resources Inc. – also known as PCCRI
Address of work location: 1805 Scarborough Crescent, Port Coquitlam, British Columbia., V3C 2R2, Canada
Employment Term: Full-time, Permanent, On-site work
Duties:
1. Employee Lifecycle Administration
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Manage the end-to-end onboarding process for new hires, including communications, shift confirmations, onboarding checklists, and orientation schedules.
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Ensure accurate collection and verification of all required documentation, such as identification, certifications, and other employment forms.
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Process all employment lifecycle changes, including shift change requests, employee name/address/SIN updates, exit requests, and Record of Employment (ROE) requests.
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Administer approved leave and return-to-work processes.
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Serve as a primary point of contact for new hires, addressing onboarding-related inquiries.
2. Clearance & Compliance Management
- Coordinate and monitor the HUB and SRAT clearance processes, ensuring all information is submitted, verified, and compliant.
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Liaise with program managers and stakeholders to resolve discrepancies, address questions, and prevent delays.
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Conduct and record reference checks as part of the clearance and recruitment process.
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Maintain accurate and up-to-date records of all clearance statuses, escalating issues as needed.
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Perform monthly audits of HR trackers to ensure compliance with company policies and legal requirements.
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Maintain personnel records, union deduction slips, and work permit records, providing timely updates on expirations.
3. Recruitment Support
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Support full-cycle recruitment activities, including pre-screening candidates and assisting with interviews as required.
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Create offer letters for new employees in collaboration with managers and the HR Director.
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Collaborate with hiring managers to align onboarding timelines and expectations with organizational values.
4. HR Reporting, Systems and Process Improvements
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Generate reports on HR metrics such as onboarding effectiveness, clearance timelines, and process efficiency.
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Administer employment verification and income verification letter requests.
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Identify areas for improvement in HR processes, recommending and implementing solutions to enhance efficiency and the employee experience.
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Maintain proficiency with database management programs or HRIS systems.
5. Employee Engagement & Communication
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Coordinate employee recognition, incentive programs, and staff appreciation events to promote engagement and morale.
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Assist with the execution of engagement surveys and analyze results to identify trends and areas for improvement.
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Communicate HR policies, procedures, and standards to employees and other stakeholders as requested.
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Support HR projects, including updates to websites, social media platforms, and newsletters.
6. General Administrative Support:
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Provide administrative support and backup for the front desk as needed.
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Participate in and record minutes for staff meetings and multi-disciplinary team meetings.
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Contribute to the Health and Safety program, including record keeping, and participate in OH&S drills and inspections as required.
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Perform other related duties as required to support organizational objectives.
Education:
Bachelor Degree in human resources management, business administration, industrial relations, or
completion of a professional development program in human resources administration.
Experience:
Minimum of five (5) years of recent, relevant experience in a human resources or benefits role.
Specific experience and skills are required in:
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Technical Proficiency: Advanced skills in Microsoft Office Suite (Outlook, Teams, Word, Excel, PowerPoint) and hands-on experience with HRIS or database management systems.
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HR Knowledge: Practical experience managing the complete employment lifecycle. Familiarity with HR best practices, labour laws, collective agreements, and BC employment regulations is preferred.
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Communication & Interpersonal Skills: Excellent verbal and written communication skills, with a demonstrated ability to interact effectively and diplomatically with a diverse group of people at all organizational levels.
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Organizational Skills: Superior attention to detail, organizational, and time-management skills, with a proven ability to multitask, meet intensive deadlines, and follow through on assignments in a fast-paced environment.
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Professional Qualities: A high degree of professionalism, integrity, and the ability to maintain strict confidentiality. Collaborative team player with a positive manner and strong relationship-building skills.
Salary: CAD $86,320.00 per annum
Hours: 40 hours per week
Language Requirements: English
Benefits: Extended health, dental, and vision coverage, Employee & Family Assistance Program,
RRSP/pension plan, Maternity and parental leave (as per legislation), 15 days paid vacation.
Applications to be sent to: Nimmi Thomas at:
[email protected] - Email only please
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