July 24, 2026 Posting # 1564
YouthLink believes in the potential of every youth. We are dedicated to providing them with the support, guidance and opportunities they need to make positive life choices. We provide youth with brief and ongoing counselling, in-home wraparound support, shelter, housing, educational support, and safe drop-in spaces. YouthLink works towards equitable outcomes for youth in our community and, as such, is committed to equity-based hiring practices.
We welcome applications from candidates who reflect the communities we serve, particularly candidates from Black communities, Indigenous communities, and racialized people, persons with disabilities, members of diverse gender identities and people with lived experiences. We are seeking candidates who demonstrably operate and practice from an equity and trauma-informed lens. We encourage applications from passionate professionals who will help us dismantle systemic barriers and will embrace working outside of Euro-centric practices.
YouthLink Benefits are Top of Class!
· Competitive pay
· Health & dental coverage for you and your family with 100% premium cost paid by employer.
· Annual vacation with pay at 1.66 working days for each calendar month to a maximum of 20 working days per year.
· 5 ‘authorized absence’ days for family illness or emergency circumstances that prohibit employees from reporting to work.
· 3 paid agency days every calendar year after 3 calendar months service.
· Maternity / parental /adoption leave top-up payments (to top-up Canadian government unemployment benefit payments).
· 100% premium cost for long-term disability coverage paid by employee.
· Eligibility to participate in pension plan after 2 years of continuous service with generous matching contribution from employer
Manager, Housing and Youth Programming
(Permanent Full-time, 35 hours/week)
(Non-Bargaining Unit position)
The Manager of Housing and Youth Programming plays an integral role in ensuring that any experience of homelessness for young people served by YouthLink is rare, brief and non-recurring. In partnership with the Director, Youth Housing and Homelessness Strategy, the Manager of Housing and Youth Programming designs and delivers programs and support that prevents and resolves youth homelessness through diversion, rapid rehousing, housing stability initiatives, and employment.
Working with the leadership team, the Manager of Housing and Youth Programming is responsible for leading a team and establishing strong partnerships with stakeholders such as Toronto Community Housing Corporation, landlords, Ontario Works/ODSP, child welfare agencies offering income support, and other housing/support service providers. This role oversees a multi-disciplinary team of Case Managers and provides leadership and oversight for care planning, collaborative case management, and service delivery, ensuring fidelity to the guiding principles of Housing First for Youth, harm reduction, and trauma-informed practice. As a key member of the organization’s leadership team, the Manager of Housing and Youth Programming actively contributes to organizational culture, strategic direction, and continuous quality improvement.
In addition to the day-to-day leadership of Diversion, Case Management, and Housing Support teams, this position, in collaboration with the Program Facilitator, develops and implements inclusive, housing-focused programming that addresses the needs of Black, Indigenous, and racialized youth.
The Manager, Housing and Youth Programming provides leadership and operational oversight for the Afrocentric Housing Program located at 596 Danforth Road, supporting program implementation, administration, service quality, and positive resident outcomes.
Highlights of Your Role
- People Leadership
- Operational Planning and Budgeting
- Landlord Engagement
- Youth Programming
- Sector Engagement
- Program Operations
- Funding, Evaluation, and Reporting
- Community Engagement & Partnerships
- Equity, Diversity, and Belonging
The following leadership characteristics are important to YouthLink in this role:
- Trauma-Informed
- Harm Reduction-Orientated
- Unconditional Postive Regard
- Youth-Centred & Strengths-Based
- Equity, Diversity, Inclustion, and Belonging
- Relationship-Focused
Highlights of What You Bring
Education (Degree/Diploma/Certifications):
· Undergraduate Degree in Social Work, Psychology, or related discipline or combination of education and experience.
· Training in youth shelter strongly preferred.
· Training in the following areas is an asset: clinical counselling models such as CBT, Narrative, Solution-Focused, evidence-based practices, outcome informed approaches, trauma assessment, diversity and anti-oppression, Anti-Black Racism data collection and analysis.
· Coursework that demonstrates your desire for continual learning in Equity, Diversity and Belonging practices.
Experience:
· Demonstrated ability to lead a team through change.
· Demonstrated expertise in housing-focused case management.
· Three (3) years’ experience working with youth in underserved communities
· Two (2) years’ management/leadership experience preferably in a non-profit unionized environment
· Understanding of the economic, political and social factors black, indigenous, and racialized youth and their community
· Experience in design, implementation and evaluation of programs that address complex youth needs
· Strong understanding of harm reduction principles and strategies to support youth
· Broad knowledge of theories, principles and practices of youth housing strongly desired.
Knowledge/Skill/Ability
· Strong understanding of Housing First for Youth principles, harm reduction, case management
· Able to lead/inspire/galvanize a team, coupled with the ability to hold oneself and other accountable for the delivery of results
· Ability to multitask in a very busy team environment
· Ability to work effectively both independently and as a member of a multi-disciplinary team
· Excellent customer service, interpersonal skills, with demonstrated ability to work with clients and staff to ensure a welcoming, effective and efficient working environment. Able to respond to challenging behaviours calmly and professionally
· Strong time management and organizational skills
· Demonstrated knowledge of, and sensitive to, the impact of social, economic, environmental and cultural issues on diverse communities
· High comfort working with homeless youth
· Excellent written communication
· Strong proficiency is Microsoft software applications
· Ability to speak a second language spoken within the community is an asset
Other Requirements:
· Broad Record Police Check is required
· Medical clearance including tuberculosis testing is required.
Working Conditions:
· This position will require occasional evening and weekend hours.
· This position is also required to participate in on-call rotation.
· There are some risks involved in this position such as crisis management.
· Minimal travelling required.
· Ability to work in a Pet-friendly Shelter.
Salary:
Starting: $71, 738
Full job description available here: https://youthlink.ca/wp-content/uploads/2026/07/JD-Manager-Housing-and-Youth-Programming-July-2026.pdf
How to Apply
· Submit application to [email protected] -Please quote posting #1564 in the subject line.
- As an equal opportunity employer, we encourage applications from qualified candidates who reflect the diversity of our communities. If you have a disability and require accessibility accommodations with the application process, please contact [email protected].
· Application deadline: Open until filled.
AI Disclosure:
Our Hiring Process & Use of Technology:
At our organization, people are at the heart of everything we do—including how we hire. We utilize an HRIS platform with integrated AI capabilities to support elements of our recruitment process, including application screening and candidate evaluation. These tools are used to enhance efficiency and consistency but do not replace human decision-making.
We are committed to fair, inclusive, and equitable hiring practices, and we regularly reflect on our processes to reduce bias and ensure all candidates are treated with care and respect.
If you require accommodations during the recruitment process or have any questions about how your application is reviewed, please feel free to reach out—we’re happy to support you.
Pay: From $71,738.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program
Work Location: In person
