Title: Software Engineering Manager
Reports to: Sr. Director of Software Engineering, Resupply
Team Scope: Leads a team of software engineers responsible for delivery, operations, quality, and modernization of key Resupply platform capabilities.
Role Type: First-line engineering manager with strong technical judgment, people leadership, and delivery ownership across a production system environment.
Brightree is seeking a Software Engineering Manager to lead a team responsible for building, operating, and modernizing core Resupply platform capabilities. This role combines people leadership, delivery accountability, technical judgment, and close partnership with product and cross-functional stakeholders to deliver reliable, scalable, and high-quality software that solves meaningful customer and business problems.
The successful candidate will build a high-performing engineering team, improve execution predictability, influence technical direction, and help the organization adopt modern software delivery practices—including automation, observability, secure development, and the appropriate use of AI-assisted engineering tools—that create measurable value.
This is a first-line engineering management role for a leader who can coach and grow engineers, translate strategy into actionable plans, manage delivery and operational risk, and collaborate effectively across product, architecture, security, and operations. You should bring strong technical judgment, a bias for clarity and accountability, and the ability to balance speed, quality, reliability, and long-term maintainability.
We are looking for a leader who can raise the bar on engineering excellence, foster a healthy and inclusive team culture, and guide practical modernization efforts across both product capabilities and the software development lifecycle.
You will succeed in this role if you are equally strong in people leadership and execution, can influence technical decisions without needing to be the sole architect, and know how to introduce modern engineering practices—including AI-enabled workflows—responsibly and pragmatically.
- Lead, coach, and develop a team of software engineers through clear expectations, regular feedback, career development, and effective performance management.
- Own delivery and operational outcomes for the team’s product and service areas, including roadmap execution, release readiness, service health, reliability, and continuous improvement.
- Drive predictable execution by managing planning, prioritization, dependencies, delivery risk, and trade-offs in partnership with product and cross-functional stakeholders.
- Promote strong engineering practices across system design, code review, test strategy, incident learning, and documentation to improve maintainability, quality, and delivery confidence.
- Partner with senior engineers and architects to influence technical direction, modernization, scalability, resilience, and long-term system health within the team’s domain.
- Build a deep understanding of customer and business needs, and help the team translate those needs into practical, high-impact technical solutions.
- Support a culture of operational excellence by improving observability, incident response, root-cause learning, and production readiness practices.
- Own software quality outcomes by establishing pragmatic approaches to automated testing, release validation, defect prevention, and engineering accountability.
- Promote modern developer productivity practices, including responsible use of AI-assisted engineering tools for coding, testing, documentation, and workflow automation, while maintaining high standards for security, maintainability, and correctness.
- Evaluate practical opportunities to apply AI/ML-enabled capabilities where they can improve product value, operational efficiency, or internal engineering effectiveness, and partner with the right specialists when deeper expertise is needed.
- Hire and retain high-caliber engineers, strengthen team composition over time, and create an environment where collaboration, inclusion, accountability, and continuous learning can thrive.
- Communicate decisions, risks, and progress clearly to engineers, peers, stakeholders, and leadership.
- Bachelor’s degree in Computer Science or a related field, or equivalent practical experience.
- 8+ years of software engineering experience, including experience building and operating production systems.
- 3+ years of experience leading, coaching, and developing software engineering teams.
- Strong technical foundation in architecture, system design, API design, and distributed systems, with the ability to guide engineers in improving code quality, testability, and long-term maintainability.
- Experience designing, delivering, and operating cloud-native applications in any major cloud provider.
- Experience with Microsoft development technologies, including .NET and .NET Core, with a solid background in designing and delivering APIs and services using ASP.NET. Able to provide technical leadership and sound judgment in modern application development within the Microsoft ecosystem.
- Experience leading teams in environments that use CI/CD, automated testing, release management, and modern deployment practices.
- Experience with production operations, observability, incident response, and continuous improvement practices for service reliability and supportability.
- Ability to work effectively across product, architecture, security, operations, and peer engineering teams to align technical execution with business outcomes.
- Strong communication, organizational, and decision-making skills, with the ability to provide clarity in ambiguous or fast-moving environments.
At Resmed , you’ll be part of a mission driven company focused on improving health and quality of life. This role offers high visibility, the chance to learn from senior brand leaders, and the opportunity to shape how Resmed shows up across global markets. You’ll grow your skills in brand strategy, cross functional collaboration, and brand governance at scale.
We are shaping the future at Resmed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, RRSP, Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees receive Flexible Time Off (FTO), receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
