LOCATION: Waterloo, ON
KW Habilitation is a local not-for-profit organization that provides a wide range of individualized services and supports to children with any special need and adults with developmental disabilities. We support individuals to live a fulfilling life which is fostered through preschool and early learning supports, respite services, residential services, community participation, and employment supports.
The Supervisor of Complex Care has the delegated responsibility to ensure that services provided in the Complex Care setting are within the context of KW Habilitation’s mission statement and that all practices are consistent with policies and procedures. The Supervisor will promote the principles of person-centered thinking and planning in their speech, presentation, and in the performance of their duties by facilitating the development of Individualized Plans that promote growth, dignity, choice, community inclusion, and employment. The Supervisor will act as a leader and positive role model and participate fully as a member of the program team and the Agency as a whole.
Perks
- Developmental Service Worker Apprenticeship Program Sponsor
- Paid on-the-job training
- Paid professional development opportunities
- Employee and Family Assistance Program for all staff, their partners, and dependents
- Extended health care coverage, Registered Pension Plan, and optional RRSP
- Discounted rates on home and auto insurance
- Fun and engaging workplace
Responsibilities
- Supervision of salary and hourly rated support staff
- Facilitate the development of individualized supports and services for the citizens supported
- Complete operational functions
- Collaborate with KW Habilitation management and clinical staff to lead behaviour assessment and treatment efforts in our complex care specialized environments
- Administrative duties
- Uphold property standards
- Foster agency, committee, and community contact
- Carry out health and safety responsibilities as outlined in the Occupational Health and Safety Act and KWH Health and Safety Policies and Procedures
Requirements
- College diploma (2 years) and/or a University degree in a human services related field
- At least 3 years direct experience working with people with developmental disabilities
- Experience collaborating with clinical professionals in leading behaviour assessment and treatment efforts
- Previous supervisory experience an asset
- Proven leadership skills, excellent communication & organization skills, creative problem-solving, strong decision-making, change management, resource management, strategic thinking, and computer proficiency
- Valid driver’s license and access to a reliable vehicle
Please note that the work location is rural – it is not accessible by public transit.
Core Competencies
- Championing Change and Innovation
- Facilitating Growth and Development
- Problem Solving & Decision Making
- Valuing Equity, Diversity, and Inclusion (EDI)
Hours: Sunday-Thursday, 11am-7pm. Some flexibility required.
Start Date: ASAP
Rate of Pay: $30.72 – $34.13 per hour
Applicants must submit a résumé and cover letter online with a summary of relevant qualifications and reason for interest in this position by August 9, 2026.
To apply, please visit our Job Application page
Please address the cover letter to the location Manager,
ATTN: Kassie Harvey – Manager of Complex Care
Only successful applicants will be notified. If you are selected for an interview, you will be contacted.
Job ID: 268989
This job posting is for a current, open vacancy.
KW Habilitation is committed to employment equity. We encourage applications from all qualified candidates including, 2SLGBTQ+ identified persons, persons with disabilities, First Nations, Inuit and Métis Individuals, and members of Black and other racialized communities, and individuals for whom English is not their first language. We seek to provide accessibility for all applicants with our accessibility policies and the AODA. Please let us know if you require an accommodation and we will work with you to meet your accessibility needs. We thank all applicants; however only those selected for an interview will be contacted.
