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Pharmacy Operations Manager

Care Pharmacies
Nova Scotia

Quick apply

Job details

Permanent | Full-time
6 days ago

Skills

Operations management
Leadership
Communication skills
Pharmacy software

Full job description

Care Pharmacies is a leading owner and operator of independent pharmacies across Canada. We are committed to delivering exceptional patient care through innovative practices and a people-first culture. We are currently seeking a highly motivated and experienced Pharmacist to join our Operations team as the Pharmacy Operations Manager for our Eastern Canada locations. This role reports to VP of Atlantic Canada for Eastern Canada. Ideal candidate will be based out of Halifax/Dartmouth and surrounding areas.

Position Summary:

The Pharmacy Operations Manager is responsible for the day-to-day operations of pharmacy departments across our independent banner locations in Eastern Canada. This role is key to fostering a high-performance environment that prioritizes patient care, operational efficiency, regulatory compliance, and team engagement. You will collaborate with Pharmacy Managers, staff, and support teams to ensure operational excellence and drive continuous improvement across all sites.

Key Responsibilities: Operational Oversight

Provide full accountability for daily pharmacy operations across multiple locations.
Conduct regular store visits to ensure consistent adherence to standards and procedures.
Support and implement operational improvements that enhance patient care, workflow, and compliance.
Perform regular store visits
Train pharmacy teams on dispensing and billing systems (e.g., Kroll or Propel RX).
Troubleshoot operational and technical issues; support with technical verification as needed.
Recommend and execute continuous improvement initiatives using best practices.

Leadership & Team Development

Lead change management initiatives and drive a performance-based culture.
Foster teamwork, open communication, and a commitment to continuous learning.
Clearly communicate company vision, goals, and strategic direction to all staff.
Support performance reviews, wage assessments, and staff development efforts.
Assist in hiring across all pharmacy roles and assess staffing needs in partnership with managers.
Uphold company policies and handle corrective actions when necessary.

Collaboration & Support

Partner with front-store teams and internal departments to enhance the overall patient experience.
Build and maintain strong relationships with Pharmacy Managers, team members, and other stakeholders.
Contribute to new store openings, special projects, and pharmacy integration initiatives.

Requirements:

Previous experience in pharmacy operations management, or equivalent work experience
Proficiency in pharmacy software systems (e.g., Kroll) is required
Emergency pharmacy relief will be required as the business needs
Experience with pharmacy automation technologies such as PacMed/VBM is a strong asset
Demonstrated leadership and team-building experience
Ability to thrive in a fast-paced, regulated, and multi-site environment
Excellent written, verbal, and interpersonal communication skills
Strong organizational and problem-solving abilities
Willingness and ability to travel within Nova Scotia and PEI

#HP1

Must have own vehicle.
Self-starter with a proactive and solution-oriented mindset

Job Types: Full-time, Permanent

Experience:

Pharmacy: 5 years (required)

Work Location: On the road

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