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London, Ontario is a growing and vibrant city. Our municipality is home to almost 500,000 residents, and welcomes all to live, work and play. Our employees take pride in working for a well-run city that offers exceptional amenities, services and programs for our residents. Londoners love our urban trails, outdoor parks and events, recreation programs and our thriving arts, music and culture scene!
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Title: Aquatic Coordinator-Fall - NC406
Job Close Date: Sep 18, 2026
File Number:
3792 Employee Group: Casual
Service Area:
Neighbourhood and Community-Wide Services Division: Community Development and Grants
Job Type:
Casual # of Openings:
25
Summary:
Aquatic Services provide London families and individuals of all ages with opportunities to participate in unstructured aquatic activities and structured educational programs to teach drowning prevention and water safety.
Role:
Reporting to the Supervisor, Aquatics, the Aquatic Coordinator is responsible for providing support and coordination to a variety of aquatic programs and the safety, security and cleanliness of the aquatic facilities ensuring a safe and enjoyable aquatic experience for Londoners. This casual position works as part of a team in a public facing fast paced aquatic environment providing high quality programs while providing excellent customer service.
Job Responsibilities
Responsible for the safety and supervision of the participants and staff to ensure that policies, rules and regulations are followed.
Responsible for the safety, security, and cleanliness of the facility.
Provide support and coordination to a variety of aquatic programs such as, drop-in programs, pool rentals, registered programs and special events.
Act as a positive role model, working as a team to ensure staff are following protocols, provide guidance to other staff, observe and give feedback.
Coordinate staff rotations, breaks, delegation of tasks, work assignments.
Demonstrate excellent customer service skills along with a professional and positive attitude when communicating with the public and customers.
Provide support as Head Instructor/lifeguard, Instructor/Lifeguard, Aquatic Attendant, Cashier and/or Building Attendant and maintain certifications for those positions.
Assist the Supervisor, Aquatics with performance appraisals of casual staff.
Assist with scheduling, shift changes and coverage including teaching and guarding as required.
Facilitate aquatic leadership courses as assigned.
Assist in the recruitment, training, supervision, and mentoring of all casual new and existing aquatic staff and volunteers.
Assist in the development of program initiatives, policies and procedures, standards, goals and objectives.
Prepare and maintain documents and statistical information on all aquatic programs.
Responsible for all supplies and inventory related to programs, administration, safety, etc.
Complete daily cash balancing for designated facilities.
Ensure all paperwork is completed properly and in a timely manner.
Knowledgeable of city programs and policies.
Collaborate with other staff at facilities and across the Recreation and Sport division.
Demonstrate commitment to anti-racism, anti-oppression and human rights through practices and interactions with community partners, employees, and individuals and support programs and initiatives that reflect this commitment.
Demonstrate commitment and adherence to Health and Safety legislation and programs; actively promote a culture of safety.
Perform other tasks as assigned.
Qualifications:
Minimum of three years' supervisory experience in an aquatic environment.
College diploma or equivalent experience
Current Instructor Trainer - Lifesaving Society or NL Instructor/Examiner
Current Standard or Intermediate First Aid Instructor/Examiner Certificate
Current Bronze Examiner Certificate
Current National Lifeguard Certificate
Current Lifesaving Instructor Certificate
Current LSS Swim Instructor Certificate
Current Standard or Intermediate First Aid Certificate
Current Airway Management Certificate
Current Aquatic Supervisor Certificate
G License and access to vehicle
Vulnerable Persons Police Screening Check (prior to the start of employment)
Examiner Mentor is an asset.
Skills and Abilities:
Ability to demonstrate good communication, high energy, enthusiasm and continued positive attitude.
Ability to demonstrate interpersonal and customer service skills.
Ability to work independently and as a member of a team.
High level of comfort in fast paced public facing environments.
Second language is an asset (please indicate on resume).
Coaching experience recommended.
Ability to use Microsoft Office including Word and Excel, Point of Sale and Xplor (preferred).
Other Information:
Updated qualifications include Standard or Intermediate First Aid (prior to the start of employment).
Starting Wage: $24.00 per hour.
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As an inclusive employer, we are committed to providing a fully accessible recruitment process. Please contact us at any time during the recruitment process and let us know what accessible supports you may need.
Phone: 519-661-4930, TTY: 519-661-4889, Email:
[email protected].
