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Employee Scheduler Calgary Alberta, CAN View Job

Silvera for Seniors
Calgary, AB

Apply Now

Job details

Full-time
13 days ago

Skills

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
Post-secondary education
Microsoft Office
Analysis skills
Organizational skills
HRIS
Computer skills
Business
Communication skills

Full job description

Employee Scheduler

Calgary

Overview

Reporting to the Senior Manager, Supportive Living and Campus Operations, the Employee Scheduler is responsible for managing the casual and floater employee workforce across all Silvera communities. The goal is to ensure cost-effective and optimal workforce utilization to maintain quality services for all Silvera residents. This position provides support to all Community Leadership in managing the employee scheduling function, including workforce planning, scheduling, and/or (re) deployment.

Responsibilities

Comprehend workforce requirements, job roles, and staffing structures for all Silvera communities.
Studies schedules and staffing requests to ascertain workforce requirements. Interface with Community Leadership to better understand Community/Resident requirements and adjust schedules as needed.
Receive vacation, sick, and other absence requests to appropriately arrange employee schedules. Consider time sensitivity of requests to maintain safe and efficient community operations. Ensures all staffing requests for casuals and floaters are coordinated via this position.
Examine employee availability and skill sets and align staffing requests based on Community requirements. Confirm shifts with employees to ensure all shifts are filled with the right employees for the right position across all communities.
Consideration for assignment may include availability, duration of assignment, skill set, job classification, seniority, and shift. Determines, records, and assigns work assignments.
Produces reports on shift coverage and performance on a quarterly basis.
Monitor vacant shifts and adjust causal/floater rotations as required. Ensures casuals are scheduled first and part-time employees second for shift coverage.
Monitor and assess absence management patterns to ensure appropriate coverage. Collect and monitor scheduling data identifying trends and areas of concern to appropriate management.
Ensures employee scheduling and assignments follow all company policies and Alberta Employment Standards.
Alter schedules to meet emergencies caused by extended leave or increased workforce demands while minimizing overtime.
Be an active participant with the employee resource working group, providing data which informs scheduling and recruitment priorities and needs to People & Culture (HR).
Assists with required training to ensure the company's commitment towards safety and quality is maintained.
Supports system training, facilitating and change with HRIS System Scheduling.
Develop scheduling-related training for casuals, floaters, supervisors, and managers.
Maintain a companywide employee user guide for HRIS system
Be a “Subject Matter Expert” in the Scheduling module of HRIS, with testing, new implementations and builds in the system
Other duties as assigned.

Qualifications

Minimum two (2) years of experience with employee scheduling in combination with a post-secondary diploma in Business or Office Administration. An equivalent combination of education and/or experience may be considered.
Working knowledge of Alberta Employment Standards is desirable.
Advanced computer proficiency working with MS Office (e.g., Word, Excel, PowerPoint). Previous experience with electronic scheduling systems preferred within the Housing Management Body sector is an asset.
Strong aptitude with data and data analysis.
Ability to prioritize multiple tasks and deadlines in a fast paced and time sensitive environment.
Excellent verbal and written communication skills. A proven self-starter with the ability to work independently under minimal supervision is required.
Strong people and customer service skills. Effective in conflict resolution.
Excellent organizational skills with analytical ability to accomplish accurate results within set timelines.

Employment Level

Full-time

Work Conditions

Must be flexible and able to respond to a variety of changing duties and work routines.
Must have reliable transportation as some travel within Calgary is required.

Hours of Work

Monday to Friday 8:00am – 4:00 pm (37.5 hours per week)
Some evenings and weekends may be required, especially during times of an emergency.

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