Alberta Gift shop Jobs – 72 Openings This Week

Guest Services Supervisor
RMSI-JTAC —Jasper, AB
- Weekends as needed
- Microsoft Excel
- Customer service
- Supervising experience
Quick apply
Home & Gift Team Lead
Bass Pro Shops —Calgary, AB
- Weekends as needed
- Sales
- Customer service
- High school diploma or GED
9d
General Labourer
Wajax —Edmonton, AB
- Forklift
- High school diploma or GED
- Wellness program
- Dental care
Quick apply
Bell/Valet Attendant
Spring Creek Resorts —Canmore, AB
- $20–$25 a day
- Weekends as needed
- Customer service
- Hotel
- Communication skills
- Dental care
- Life insurance
Florist
FAIRMONT —Jasper, AB
- Full-time
- Hotel
Quick apply
10d
Environmental Health & Safety Advisor- 12-18 Month Contract
Wajax —Calgary, AB
- Writing skills
- Travel
- Computer skills
- Wellness program
- Dental care
Quick apply
Assistant Manager - Kingsway Garden
Lush Handmade Cosmetics —Edmonton, AB
- $50,750 a year
- Weekends as needed
- Spanish
- Microsoft Excel
- Management
Quick apply
Assistant Manager - Chinook
Lush Handmade Cosmetics —Calgary, AB
- $59,500 a year
- Weekends as needed
- Spanish
- Microsoft Excel
- Management
Quick apply
2d
Pursuit Adventure Centre Retail and Booking Expert, Associate (Casual)
Pursuit Collection —Banff, AB
- $18 an hour
- Part-time
- Hospitality
- Heavy lifting
- Customer service
House Manager & Family Assistant
Sage Haus —Edmonton, AB
- $25–$30 an hour
- Part-time
- Mileage reimbursement
Quick apply
Body Shop Detailer- Capital Chevrolet Buick GMC Calgary
Capital Chevrolet Buick GMC Inc —Calgary, AB
- Full-time
- Disability insurance
- Dental care
Quick apply
1d
Hydraulic Hose & Fitting Specialist
Wajax —Calgary, AB
- Heavy lifting
- Customer service
- Forklift
- Wellness program
- Dental care
Quick apply
Household Manager with Meal Prep Support
Sage Haus —Edmonton, AB
- $25–$28 an hour
- Part-time
- Communication skills
Quick apply
Mobile Security Guard - Immediate Start
Guardium Group Of Companies —Edmonton, AB
- $16.50–$21.00 an hour
- Part-time
- CPR Certification
- Customer service
- English
Quick apply
Public Area & Housekeeping Attendant
Sunwapta Falls Rocky Mountain Lodge —Jasper, AB
- $17 an hour
- Full-time
- Hotel
- Cleaning
- Restaurant
Quick apply
Parts Representative
Wajax —Rocky View County, AB
- No university degree
- Computer skills
- Communication skills
- Wellness program
- Dental care
Quick apply
13d
RSE Millwright - Shop & Field Service Technician
Wajax —Calgary, AB
- No university degree
- Wellness program
- Dental care
Quick apply
Heavy Equipment Technician - Shop & Field
Wajax —Fort McMurray, AB
- Communication skills
- Mechanical knowledge
- Wellness program
- Dental care
Quick apply
Casino Security Guard
Camrose Casino —Camrose, AB
- $16 an hour
- Weekends as needed
- Microsoft Word
- In-person
- Cash handling
Quick apply
14d
HET Field Technician
Wajax —Rocky View County, AB
- Communication skills
- Mechanical knowledge
- Wellness program
- Dental care
Quick apply
Mining Heavy Duty Technician - Shop/Field
Wajax —Acheson, AB
- Schematics
- Travel
- Communication skills
- Wellness program
- Dental care
Quick apply
Journeyman Millwright / Hydraulic Technician
Wajax —Nisku, AB
- No university degree
- Wellness program
- Dental care
Quick apply
Preventative Maintenance Field Technician - Material Handling Equipment
Wajax —Edmonton, AB
- Customer service
- Maintenance
- Travel
- Wellness program
- Dental care
Quick apply
Resident Technician - Edson
Wajax —Edmonton, AB
- Microsoft Excel
- Microsoft Outlook
- Computer skills
- Wellness program
- Dental care
Quick apply
Heavy Duty Technician - Fort McMurray Rotation
Wajax —Fort McMurray, AB
- $67.25–$74.88 an hour
- Communication skills
- Mechanical knowledge
- Wellness program
- Dental care
Quick apply

I want to receive the latest job alerts for gift shop in alberta

By signing in to your account, you agree to Workopolis's Terms of Service and consent to our Cookie and Privacy Policy.

Guest Services Supervisor

RMSI-JTAC
Jasper, AB

Quick apply

Job details

Full-time

Skills

Microsoft Excel
Customer service
Accounting software
Supervising experience
Organizational skills
Computer skills
Cash handling
Leadership
Time management

Full job description

Reports To: Guest Services Manager

Position Overview:
The Guest Services Supervisor plays a critical leadership role in the day-to-day operations of the Guest Services Department. This position is responsible for overseeing the full function of the ticket office, managing the sales and distribution of all lift ticket products (including third-party and consignment sales), and ensuring the delivery of exceptional service to guests through in-person, phone, and email interactions.
Working closely with the Guest Services Manager, the Supervisor leads staff scheduling, hiring, training, and performance management. They also coordinate directly with Finance to ensure accurate reporting, balancing, and reconciliation of all monetary transactions.
The Guest Services Supervisor must uphold company standards, ensure compliance with all Alberta Occupational Health and Safety legislation, and cultivate a safe, efficient, and enthusiastic work environment.
This is a full-time, seasonal role with Ski Marmot Basin, running from early October 2026 to mid-May 2027. The Supervisor is expected to work 5 out of 7 days per week, including evenings, weekends, and holidays, as required. A standard probationary period applies under Alberta Employment Standards.
Job Duties/Responsibilities
Staff & Department Oversight

Oversee all day-to-day operations of the Guest Services Department
Supervise, support, and mentor Coordinators and Guest Services Agents
Work alongside the Guest Services Manager to ensure all staff are effectively trained, scheduled, and supported in the sale of tickets, season passes, Escape Cards, and related products.
Provide ongoing training in procedures, customer service, and POS systems
Conduct performance conversations and corrective action in alignment with company policy, in consultation with the Guest Services Manager
Exercise authority in scheduling, task delegation, and daily operational decisions within the department
Communicate and implement new initiatives and directives from management
Maintain payroll records and ensure staff compliance with company policies and expectations
Coordinate uniform standards, including enforcement of dress code and name tags

Cash Handling & Financial Operations

Balance the main safes and oversee float distribution across departments
Organize and monitor bank and coin runs; ensure sufficient cash-on-hand
Review, verify, and balance all departmental cash-outs; coordinate daily consolidated deposits
Ensure accurate ticket pricing, discount settings, and complimentary file updates in RTP
Troubleshoot RTP and POS issues in collaboration with internal and vendor support team

Sales, Distribution & Inventory Management

Organize and distribute third-party and consignment tickets (e.g., hotels, tour operators, ski shops)
Monitor ticket and product inventory; restock season passes, vouchers, SM/FS cards, gift certificates, and bus tickets
Support POS and credit card machine function and maintenance
Assist with special group sales, including race events, by organizing tickets for racers and coaches

Guest Relations & Support

Promote a guest-first culture by setting the tone for service excellence
Support team in handling escalated guest issues, complaints, or incidents
Serve as point-of-contact for sensitive lost and found items (wallets, phones, etc.), including coordination with police after 48 hours
Act as a point of contact for front-line response during resort emergencies or unexpected disruptions, including weather closures or power outages; coordinate guest communication and service continuity
Respond promptly to operational challenges such as power outages or high-volume issues

Qualifications:

2 years Management or Supervisory experience
Business / Finance experience
Financial / accounting software experience
Data management software experience
Strong organizational skills
Strong computer and POS skills (Word, Excel, RTP, POS)
Excellent money handling skills.

Core Competencies:

Demonstrated leadership for communicating with different departments, cultures & mind sets to accomplish position objectives and responsibilities
Demonstrated strong prioritization, time management, planning and organizational skills
Analytical thinking and critical problem-solving skills
Customer-focused mindset and commitment to service excellence
Ability to work with tight deadlines
Able to work a flexible schedule
Able to work independently and as part of a team
Be able to deal with urgent and high-pressure situations like power outages and irate or unhappy guests
Demonstrated training abilities for staff.

Attributes:

Professional deportment with excellent customer service skills
Strong initiative with the ability to anticipate needs and solve problems proactively
Trustworthy and capable of working unsupervised.
Motivated and committed to continuous improvement

Supplementary:

Respect and adhere to the company’s policies and procedures as set in the “Corporate Policies”, “Employee Handbook” and “Safety Operations Training Manuals”
Understand and adhere to Ski Marmot Basin’s “Harassment Policy” and the company’s “Privacy Policy”.

Quick apply

Refine Your Search

gift shop jobs in alberta

Guest Services Supervisor

Home & Gift Team Lead

General Labourer

Bell/Valet Attendant

Florist

Environmental Health & Safety Advisor- 12-18 Month Contract

Assistant Manager - Kingsway Garden

Assistant Manager - Chinook

Pursuit Adventure Centre Retail and Booking Expert, Associate (Casual)

House Manager & Family Assistant

Body Shop Detailer- Capital Chevrolet Buick GMC Calgary

Hydraulic Hose & Fitting Specialist

Household Manager with Meal Prep Support

Mobile Security Guard - Immediate Start

Public Area & Housekeeping Attendant

Parts Representative

RSE Millwright - Shop & Field Service Technician

Heavy Equipment Technician - Shop & Field

Casino Security Guard

HET Field Technician

Mining Heavy Duty Technician - Shop/Field

Journeyman Millwright / Hydraulic Technician

Preventative Maintenance Field Technician - Material Handling Equipment

Resident Technician - Edson

Heavy Duty Technician - Fort McMurray Rotation

I want to receive the latest job alerts for gift shop in alberta

Related Searches

Job seeker tools

Employer Tools

Browse

Stay Connected