Alberta Back of house supervisor Jobs – 96 Openings This Week

Front Office Supervisor / Manager on Duty(MOD)
Hampton Inn by Hilton Calgary Airport North —Calgary, AB
- Full-time
- Hotel
- Team management
- Front desk
Quick apply
14d
Front of House Supervisor
Boston Pizza International, Inc. —Edmonton, AB
- Full-time
- Casual dining restaurant
- Restaurant management
- Team management
Front of House Supervisor
BP Cold Lake —Cold Lake, AB
- $18–$20 an hour
- Full-time
- Hospitality
- Casual dining restaurant
- Restaurant management
Material Handler - Shipping and Receiving (Days)
Powell —Acheson, AB
- Full-time
- English
- Forklift
- Microsoft Office
Sandwich/Salad Maker - Services
Civeo —Fort McMurray, AB
- Weekends as needed
- English
- First Aid Certification
- Cleaning
14d
Supervisor I
Kate Spade —Rocky View Municipal District, AB
- $18.50–$24.00 an hour
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Commuter benefits
- Disability insurance
Permanent Full-Time Community Services Operator I-Closes September 7
Municipality of Crowsnest Pass —Crowsnest Pass, AB
- $33.93 an hour
- Seasonal
- Customer service
- High school diploma or GED
- First Aid Certification
Kitchen Worker - BCE
Civeo —Fort McMurray, AB
- Full-time
- Sanitation
- English
- First Aid Certification
10d
SERVER - Part Time
Hudsons Calgary DT —Calgary, AB
- $15 an hour
- 8 hour shift
- Cashiering
- POS
- Guest services
Event Security Agent
Calgary Sports and Entertainment Corporation —Calgary, AB
- Part-time
- Guest services
- Communication skills
Food Service Supervisor
Pizza 73 - Pizza 73 - Store R1102 —Cochrane, AB
- Full-time
- Inventory control
- Customer service
- Restaurant management
Quick apply
General Manager
Pasta Pantry —Edmonton, AB
- Continuous improvement
- Mentoring
- Budgeting
Quick apply
Shift Supervisor
Popeyes Louisiana Kitchen, Inc. —Calgary, AB
- $17–$19 an hour
- Weekends as needed
- Customer service
- Team management
- Training & development
- Dental care
- Flexible schedule
Quick apply
Fan Experience Team Member
Calgary Sports and Entertainment Corporation —Calgary, AB
- Part-time
- Guest services
- Communication skills
Bakery Decorator (South East)
Calgary Co-Op —Calgary, AB
- Inventory control
- Merchandising
- Maintenance
Store Supervisor
Wine and Beyond —Airdrie, AB
- Full-time
- Customer service
- Merchandising
- Microsoft Office
Quick apply
Public Area Attendant
Holiday Inn Lethbridge —Lethbridge, AB
- Overtime
- Hotel
- High school diploma or GED
- Organizational skills
Quick apply
Catering Server, Part Time
Compass Group Canada Ltd —Edmonton, AB
- $22 an hour
- Serving
- Sanitation
- Cleaning
Quick apply
Apprentice Residential Service Experts
ALL CLEAN Property Services —Edmonton, AB
- $17.00–$31.39 an hour
- Immediate opening
- Customer service
- High school diploma or GED
- Driving
Operations Engineer
TAQA —Calgary, AB
- Engineering
- Travel
- Budgeting
- Dental care
- Vision care
Operating Engineer
Cushman & Wakefield —Calgary, AB
- $72,250–$85,000 a year
- Overtime
- Microsoft Word
- Microsoft Outlook
- High school diploma or GED
Quick apply
Full-Time Culinary Staff - Ice District
The Banquet Bar —Edmonton, AB
- Full-time
- Bar
- Cooking
- No experience needed
- Flexible schedule
Quick apply
11d
Lil Empire BOH (Line Cook) Supervisor
Lil Empire Burger —Calgary, AB
- $17 an hour
- Part-time
- Sanitation
- Team management
- Communication skills
Dishwasher
Euphoria Nightclub —Edmonton, AB
- $15 an hour
- Weekends as needed
- Hospitality
- Bar
- Sanitation
Quick apply
Culinary Staff | Culinary Support
The Canadian Brewhouse —Grande Prairie, AB
- No experience needed
- Team management
- Mentoring
- Flexible schedule
Quick apply
6h

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Front Office Supervisor / Manager on Duty(MOD)

Hampton Inn by Hilton Calgary Airport North
Calgary, AB

Quick apply

Job details

Full-time
14 days ago

Skills

Operations management
Coaching
Incident Reporting
Filing
Shift management
Complaint handling
Team management
Decision making
Customer service orientation
Front desk
Cleaning
Stocking
Office management
Guest services
Cash handling
Guest issue resolution
Communication skills
Team coordination

Full job description

Position Overview

The Front Office Supervisor / MOD is a key member of the Front Office leadership team and plays an important role in ensuring a seamless guest experience, consistent operational standards, and effective shift leadership. The successful candidate will support the Front Office Manager in overseeing daily operations, leading the Front Office team, resolving guest concerns, and ensuring compliance with Hilton brand standards, policies, and procedures.

Key Duties & Responsibilities

Shift Supervision & Operational Oversight

Oversee Front Desk operations and ensure appropriate staffing, coverage, and timely breaks for team members.
Enforce Hilton brand standards, policies, procedures, and service expectations across the Front Office.
Maintain a clean, organized, and well-stocked Front Desk, pantry, lobby, and back-office areas.
Monitor departmental supplies and communicate replenishment needs to the Complex Director of Operations

Service Excellence & Best Practices

Supervise accurate cash handling and petty cash transactions.
Ensure guest concerns and service issues are properly logged, followed up on, and resolved through the Issue Tracker.
Ensure clear, accurate, and timely shift pass-ons between team members.
Ensure Lost & Found procedures are followed consistently.
Monitor completion of daily task lists and take a proactive approach to guest service recovery.

Group, Reservations & Administrative Support

As MOD and an assistant to the Complex Director of Operations, the successful candidate will provide operational and administrative support as required.

Group Coordination

Assist with managing group blocks, ensuring rooming lists, billing instructions, and special requirements are accurately entered and maintained in the PMS.
Ensure group resumes are printed, accessible, and communicated to the appropriate departments in a timely manner.
Coordinate pre-arrival readiness for groups, including room allocations and amenities.
Act as an on-site liaison for group leaders and support smooth arrival and departure processes.

Reservations Support

Assist with creating, modifying, and confirming reservations in the PMS while maintaining accuracy of guest information.
Monitor daily arrival, in-house, and departure reports to support guest readiness and optimal room utilization.
Ensure accurate coding of market segments, payment methods, and source details.
Identify and communicate discrepancies, unusual booking patterns, or other concerns to the Complex Director of Operations.

Administrative Duties

Assist the Complex Director of Operations with departmental scheduling and shift coverage planning.
Monitor Front Desk inventory, including key cards, registration forms, stationery, and other essential supplies, and initiate reorders as required.
Monitor The Suite Shop pantry inventory and coordinate replenishment in accordance with hotel quality assurance standards.
Assist with basic reporting, filing, documentation, and other administrative requirements.
Complete additional side duties and projects as delegated by the Complex Director of Operations in alignment with operational needs.

Managerial Representation

Serve as Manager on Duty during assigned shifts and represent hotel leadership in a professional and confident manner.
Address and resolve guest concerns, complaints, and emergencies with professionalism, sound judgment, and a service-focused approach.
Ensure appropriate incident documentation is completed and provide support with WCB claims when applicable.

Leadership & Team Support

Lead by example and promote a culture of accountability, teamwork, professionalism, and exceptional guest service.
Provide daily guidance, coaching, and operational support to Front Office team members.
Make timely operational decisions consistent with Hilton values, hotel policies, and service standards.
Support a positive and collaborative work environment while maintaining appropriate leadership and accountability.

Candidate Profile

The ideal candidate will demonstrate strong Front Office operational knowledge, leadership ability, sound judgment, and a genuine commitment to guest service. The successful candidate should be organized, dependable, professional, and comfortable making decisions while representing hotel management during assigned MOD shifts.

Strong communication skills, attention to detail, problem-solving abilities, and the ability to effectively prioritize competing operational needs are essential for success in this role.

Join us in creating memorable experiences for every guest by leading with energy, professionalism, and a genuine passion for hospitality!

Work Location: In person

Quick apply

Refine Your Search

back of house supervisor jobs in alberta

Front Office Supervisor / Manager on Duty(MOD)

Front of House Supervisor

Front of House Supervisor

Material Handler - Shipping and Receiving (Days)

Sandwich/Salad Maker - Services

Supervisor I

Permanent Full-Time Community Services Operator I-Closes September 7

Kitchen Worker - BCE

SERVER - Part Time

Event Security Agent

Food Service Supervisor

General Manager

Shift Supervisor

Fan Experience Team Member

Bakery Decorator (South East)

Store Supervisor

Public Area Attendant

Catering Server, Part Time

Apprentice Residential Service Experts

Operations Engineer

Operating Engineer

Full-Time Culinary Staff - Ice District

Lil Empire BOH (Line Cook) Supervisor

Dishwasher

Culinary Staff | Culinary Support

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