saint john, nb customer support representative Jobs – 60 Openings This Week

Customer Account Representative
Wolseley Canada Inc. —Saint John, NB
- Full-time
- Sales
- Customer service
- Organizational skills
- Tuition reimbursement
- Life insurance
Quick apply
14h
Account Executive / Sales Representative
CINB-FM Communications Inc. —Quispamsis, NB
- $41,000–$90,000 a year
- Full-time
- Sales
- Business development
- Leadership
- Flexible schedule
Quick apply
1d
Bilingual Contact Centre Manager – Customer Service (French/English)
Beyond Bilingual Inc. —Canada
- Up to $90,000 a year
- Weekends as needed
- Remote
- Bilingual
- Customer service
- English
Quick apply
12d
Customer Service Rep – Remote (Automotive, Bilingual: English / French)
Concentrix —Canada
- $16–$25 an hour
- Immediate opening
- Remote
- Bilingual
- Computer science
- Customer service
- Profit sharing
- Wellness program
7d
Customer Service Representative
Graymont —Canada
- Weekends as needed
- Hybrid work
- CRM software
- Sales
- Customer service
1d

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Outside Sales Representative – GTA / Southern Ontario
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Customer Account Representative

Wolseley Canada Inc.
Saint John, NB

Quick apply

Job details

Full-time
14 hours ago

Benefits

Tuition reimbursement
Paid vacation
Life insurance

Skills

Sales
Customer service
Organizational skills
Time management

Full job description

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

Join the Pros!

This customer-focused role is responsible for managing and nurturing relationships with our valued customers, providing exceptional service, and driving sales growth. In this pivotal role, you'll be the voice of our company, engaging with customers via phone to understand their needs, provide exceptional service, and drive sales growth

What’s in it for you?

Full health care benefits starting day one.
Career development and training opportunities
Comprehensive benefits with premiums fully paid for by the company for the “Core” package.
Life insurance, disability and wellness programs
Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
Paid vacation and sick time and day off on your birthday!
Bonus programs that include annual performance and commissions
Employee discounts on top brands of plumbing and HVAC/R products
Education reimbursement for employees
Employee referral program
Safety shoe reimbursement

What you will do:

Customer Engagement

Initiate and maintain contact with customers through inbound and outbound calls, actively identifying their requirements, offering product information, and providing tailored solutions.
Develop relationships with assigned accounts to influence sales and margin growth within our service and product offerings.
Provide personalized customer service through timely and successful delivery of our solutions according to customer needs and objectives.
Be an expert on our strategic product offering and services.
Be a creative problem solver with the ability to understand and resolve customer issues quickly and efficiently.

Collaborative Approach

Work closely with internal teams such as OSRs, Sales Managers, Branch Team, Category Management, to facilitate seamless customer service, order processing, and timely issue resolution.

Sales Operations

Serve as the sales representative handling customer needs ranging from quotations and orders through post-delivery support.
Maintain accurate and up-to-date customer records, interactions, and transactions in our CRM system to ensure efficient tracking and follow-up.

Performance

Compliance to SOP’s and Policies.

What you will bring:

Prior sales and/or customer service experience is required.
Exhibit a highly motivated customer service-oriented mentality with ability to build long term relationships focused on sales.
Ability to react well in a fast-paced environment, follow through on commitments, work independently and set self-motivated goals.
Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.
Requires excellent communication, time management, problem solving and organizational skills with a high-level autonomy and decision-making.
Working knowledge and understanding of company products and services necessary for success.

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

Please note: This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

Quick apply

Refine Your Search

customer support representative jobs in saint john, nb

Customer Account Representative

Account Executive / Sales Representative

Bilingual Contact Centre Manager – Customer Service (French/English)

Customer Service Rep – Remote (Automotive, Bilingual: English / French)

Customer Service Representative

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