Home instead Jobs

Staff Scheduling Manager
Home Instead Calgary —Calgary, AB
- Full-time
- CRM software
- Hospitality
- Management
- Dental care
- Paid time off
Quick apply
3d
Care Giver
Home Instead Calgary —Calgary, AB
- Part-time
- Hospitality
- English
- Communication skills
Quick apply
6d
CAREGiver
Home Instead —White Rock, BC
- From $19.50 an hour
- Caregiving
- No experience needed
- English
Quick apply
Caregiver for Seniors
Home Instead —Toronto, ON
- From $18.40 an hour
- Part-time
- Communication skills
- Time management
Caregiver / Companion for Seniors
Home Instead —Coquitlam, BC
- No experience needed
Weekend Live-in Caregiver
Home Instead —Toronto, ON
- $220 a day
- Weekends only
- Communication skills
- Time management
Home Care Professional
Home Instead —Port Coquitlam, BC
- Part-time
- Caregiving
- Communication skills
Caregiver
Nurse Next Door —White Rock, BC
- $15–$25 an hour
- Weekends as needed
- Caregiving
- English
Caregiver
Home Instead - Leduc AB —Camrose, AB
- $17–$19 an hour
- Part-time
- Communication skills
- Flexible schedule
Quick apply
Caregiver - Delburne/ Pine Lake Weekends
Home Instead Edmonton —Delburne, AB
- $18.50–$20.00 an hour
- Part-time
- CPR Certification
- Caregiving
- First Aid Certification
Quick apply
8d
Mandarin Speaking Caregiver
Home Instead —Richmond, BC
- $19.02–$21.47 an hour
- Part-time
- CPR Certification
- Caregiving
- English
- Flexible schedule
Quick apply
Client Care Manager
Home Instead —Parry Sound, ON
- $55,000–$75,000 a year
- Full-time
- Travel
- Medical terminology
- Communication skills
- Mileage reimbursement
- Paid time off
Quick apply
11d
Caregiver - Mandarin Speaking
Home Instead Markham —Markham, ON
- $19.50–$22.50 an hour
- 8 hour shift
- Nursing
- Caregiving
- English
- Mileage reimbursement
- Commuter benefits
Quick apply
Professional Caregiver
Home Instead —Windsor, ON
- $19–$20 an hour
- Part-time
- Caregiving
- English
- Communication skills
21h
Professional Caregiver
Home Instead —Leamington, ON
- $19–$20 an hour
- Part-time
- Caregiving
- English
- Communication skills
21h
Driving Personal Support Worker
Home Instead —Bracebridge, ON
- $18.00–$19.50 an hour
- Part-time
- CPR Certification
- First Aid Certification
- Travel
Quick apply
10d
Scheduling Coordinator
Home Instead —Waterloo, ON
- From $40,000 a year
- Full-time
- Google Suite
- Customer service
- Driving
- Dental care
- Paid time off
Quick apply
9d
Spanish Speaking Caregiver
Home Instead —Richmond, BC
- $19.02–$21.47 an hour
- Part-time
- Spanish
- CPR Certification
- Caregiving
- Flexible schedule
Quick apply
Client Care Manager
Home Instead —Newmarket, ON
- $55,000–$70,000 a year
- Full-time
- Travel
- Medical terminology
- Communication skills
- Mileage reimbursement
- Paid time off
Quick apply
11d
CareGiver
Home Instead —Bowmanville, ON
- $18.60–$19.00 an hour
- Flexible schedule
Quick apply
Service Coordinator
Home Instead —Richmond Hill, ON
- From $40,000 a year
- Full-time
- Microsoft Word
- Google Suite
- English
- Dental care
- Paid time off
Quick apply
3d
Caregiver Hiring Event in Red deer / Job Fair – Join Our Team!
Home Instead Edmonton Red Deer AB —Red Deer, AB
- $18.50–$20.00 an hour
- Part-time
- CPR Certification
- Caregiving
- Cooking
- Flexible schedule
Quick apply
7d
Director of Care
Home Instead —Ottawa, ON
- $60,000–$95,000 a year
- Weekends as needed
- Organizational skills
- In-person
- Leadership
- Dental care
- Vision care
Quick apply
14d
Caregiver - Red Deer
Home Instead Edmonton Red Deer AB —Red Deer, AB
- $18–$20 an hour
- Part-time
- Caregiving
- English
- Bachelor's
- Flexible schedule
Quick apply
8d
Driving Personal Support Worker - Stittsville
Home Instead —Stittsville, ON
- $18.00–$19.50 an hour
- Caregiving
- Bachelor's
- In-person
- Flexible schedule
Quick apply

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Staff Scheduling Manager

Home Instead Calgary
Calgary, AB

Quick apply

Job details

Full-time
3 days ago

Benefits

Extended health care
Dental care
Paid time off
Company events
Employee assistance program
Life insurance
On-site parking

Skills

CRM software
Hospitality
Management
Customer service
English
Windows
Databases
High school diploma or GED
Schedule management
Supervising experience
Home care
Organizational skills
Computer skills
Communication skills
Time management

Full job description

Job Description

Home Instead® is seeking a positive, energetic, reliable, organized, hospitality/customer service driven Staff Scheduling Manager to join our Scheduling Team.

Staff Scheduling Managers carefully match senior clients with Care Professionals to ensure every client receives the right care from the right person. This is a dynamic role that requires a strong understanding of clients' unique needs, excellent judgment, and the ability to support and coordinate a team of Care Professionals. Our best Schedulers are people who attack their work! Every day brings new scheduling challenges, making this an ideal opportunity for someone who enjoys problem-solving, multitasking, and working collaboratively. Success in this role requires exceptional customer service, strong attention to detail, and the ability to maintain accurate documentation while managing multiple priorities. It’s a constant puzzle and you will need to be an energetic team player! Managing our client's needs while matching the perfect caregiver sounds easy, but it requires a special skill set to do it right!

About the Role

Matching the right Care Professional with the right client requires excellent communication, critical thinking, and organizational skills. As a Staff Scheduling Manager, you will coordinate care schedules, support Care Professionals, answer phones, complete administrative duties, and support other team members in order to provide the highest quality service to our clients. Understanding the importance of the company’s core values and mission are essential to the success of this role.

This is a fast-paced, detail-oriented role where every day presents new challenges. If you enjoy problem-solving, building relationships, and working in a collaborative environment, we'd love to hear from you.

This is a full-time, permanent, in-office position based in Calgary, AB.

Regular Schedule: Monday to Friday, 8:00 am – 4:30 pm

Please note: Participation in an on-call rotation is required.

Key Responsibilities

Coordinate and manage caregiver schedules to meet client care needs.
Match Care Professionals with clients based on skills, availability, and compatibility.
Respond promptly to scheduling changes and resolve staffing challenges.
Communicate clearly and professionally with clients, Care Professionals, and team members.
Managing client/ Care Professional scheduling concerns/requests.
Management of Care Professional includes development and proactive management.
Maintain accurate and timely documentation within our CRM system.
Answer incoming calls and provide exceptional customer service.
Build authentic relationships with each Care Pro knowing their strengths and weaknesses, likes and dislikes to support a positive work experience.
Collaborate with the office team to ensure continuity of care and operational excellence.
Share the On-Call responsibility Holidays and when office is closed.
Prepare daily task list, making sure to carry over any tasks that were not completed from the day before.

Qualifications

Required:

Mandatory - advanced verbal and written English communication skills
Strong computer skills, including Microsoft Windows and email.
Previous leadership, supervisory, or management experience.
Experience in the hospitality or service industry
Outstanding organizational and time management skills.
Exceptional customer service and interpersonal skills.
Ability to thrive in a fast-paced, high-volume environment.
Positive attitude, professionalism, and strong problem-solving abilities.
Energetic and outgoing personality.
Ability to work full-time from our Calgary office.

Assets:

Experience in healthcare or home care.
Experience using scheduling or database software/CRM systems.

What We Offer

Extended health care and dental care
Life insurance
Employee Assistance Program (EAP)
Paid time off
Company events
On-site parking
Supportive team environment
Meaningful work that makes a difference in the lives of seniors and their families
Competitive salary of $58,000–$62,000 per year

Education

Secondary school diploma (preferred)

Experience

Schedule management: 1 year (preferred)

Apply Today

If you're looking for a rewarding career with a respected organization and are a positive, self-motivated individual ,we'd love to hear from you!

Please submit your resume and cover letter explaining \"why\" you are the right candidate for this special role.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Quick apply

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