Type: Full-time
Location: Toronto, Ontario
Salary: $125,000 - $175,000 CAD Annually
Reports To: Chief Operating Officer (COO)
COMPANY OVERVIEW
50,000 athletes. 20+ locations. Millions of views.
Brodie League is more than a basketball league, it’s a community. As one of North America’s fastest-growing sports brands, Brodie is redefining adult recreational basketball by delivering an elevated, professional-quality experience rooted in culture, competition, and community. Our mission is to make every league night the best night of the week for our athletes.
ROLE OVERVIEW
We are looking for a Director of Operations - US Territory to lead and scale all league operations across the United States.
This is a high-impact leadership opportunity to oversee market performance, operational execution, and team development across Brodie's growing US footprint. Reporting directly to the COO, you will be responsible for ensuring every market consistently delivers the athlete experience that defines the Brodie brand.
Based out of our Toronto HQ, you will lead a growing team of District Managers and League Managers while building the systems, processes, and operational infrastructure needed to support rapid expansion. From league operations and athlete experience initiatives to referee development and market readiness, you will play a key leadership role in shaping and scaling Brodie's U.S. operations.
We currently operate in three US cities with ambitious plans for expansion. Your mandate will be to optimize performance in existing markets while helping build the operational foundation required to support growth to 50 locations.
If you're excited by ownership, scaling teams, solving operational challenges, and building systems that support long-term growth, we want to hear from you!
CORE RESPONSIBILITIES
US Operations Ownership
Own all league operations across the United States, including game-night execution, scheduling, league administration, athlete experience, and venue operations
Lead, develop, and performance manage a growing team of District Managers and League Managers across multiple markets
Establish and maintain operational standards, playbooks, and systems that create a consistent athlete experience across all locations
Own the financial performance of US operations, including budgeting, forecasting, cost management, and revenue optimization
Referee & Coach Program
Build and oversee Brodie's referee and coach development program, including recruitment, onboarding, training, and performance standards
Develop sustainable talent pipelines that support future market expansion and reduce reliance on external recruiting sources
Athlete Experience Initiatives
Lead athlete experience initiatives including drop-in programming, trial experiences, membership conversion programs, and community engagement initiatives
Partner closely with Brand, Marketing, and Community teams to ensure operational excellence across all athlete-facing programs
Monitor and analyze operational performance metrics, identifying opportunities for improvement and implementing scalable solutions
Scaling & Growth Readiness
Ensure operational readiness across all existing markets while preparing systems, staffing models, and processes for future expansion
Partner with the growth team to support new market launches through workforce planning, operational setup, training, and execution
Cross-Functional Execution
Translate strategic priorities into actionable plans with clear timelines, ownership, and measurable outcomes
Provide proactive communication and reporting to leadership regarding operational performance, opportunities, and challenges
REQUIREMENTS
Proven experience leading multi-location operations teams within a fast-paced, high-growth environment
Demonstrated experience managing senior staff and developing high-performing operational teams
Experience owning budgets, forecasting, and making data-driven operational decisions
Strong track record of building systems, processes, and infrastructure that support organizational growth
Demonstrated ability to leverage AI tools to improve productivity, decision-making, reporting, and operational effectiveness
Exceptional organizational, project management, and execution skills
Strong analytical mindset with the ability to use data to evaluate performance and drive business decisions
Comfortable operating in an entrepreneurial environment with evolving priorities and significant ownership
Excellent communication and stakeholder management skills
Experience within retail, hospitality, fitness, franchise, events, or other multi-unit operating environments
5 days in office at our Toronto HQ - Brodie has thrived due to a culture of collaboration and teamwork in office
NICE TO HAVE
Experience supporting rapid geographic expansion across multiple markets
Passion for sports, community-building, and athlete experience
Experience developing training programs, certification processes, or operational playbooks
Strong financial acumen with experience evaluating business performance and market expansion opportunities
COMPENSATION DISCLOSURE
The expected annual compensation range for this role is between $125,000 to $175,000 CAD. Compensation is based on skills, experience, qualifications, internal equity, and business needs. The compensation range may be adjusted in the future.
WHY JOIN BRODIE
Own and lead all US operations for one of North America's fastest-growing sports brands
Play a critical role in building the operational foundation required to scale to 50 locations
Work directly with senior leadership on some of the company's most important strategic initiatives
Significant autonomy and ownership with the opportunity to build systems and processes from the ground up
Comprehensive health and wellness plan
Access to a yearly Brodie takeover of the Toronto Raptors court
Significant growth and mentorship opportunities
Professional development budget
Details regarding our full benefits package will be provided during the interview process
ARTIFICIAL INTELLIGENCE DISCLOSURE
Artificial intelligence may be used in the recruitment and selection process, including to screen, assess, or evaluate applicants.
POSITION STATUS
This job posting is for a new position at Brodie League.
APPLICATION PROCESS
Interested candidates should apply by submitting their resume through the designated application platform.
COMMITMENT TO INCLUSION
We know through experience that different ideas, perspectives, and backgrounds foster stronger and more creative teams. We strive to create organizations that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to Brodie Rec Leagues.
