Nova Scotia Hotel & accommodations guest services staff Jobs – 42 Openings This Week

Guest Services Agent (Hourly/Co-op)
SilverBirch Hotels & Resorts —Halifax, NS
- $17.48–$18.48 an hour
- 8 hour shift
- Customer service
- Hotel
- Front desk
Guest Service Agent
Comfort Inn Truro —Truro, NS
- Weekends as needed
- English
- Hotel
- High school diploma or GED
Quick apply
1d
Reservation Sales Agent
Digby Pines Golf Resort and Spa —Digby, NS
- $17 an hour
- Part-time
- Sales
- Customer service
- Microsoft Office
Quick apply
Reservations Agent (Remote - Must Reside in Nova Scotia)
White Point Beach Resort —Nova Scotia
- $17.00–$18.50 an hour
- Weekends as needed
- Remote
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
6d
Muir Hotel - Guest Services Agent
Muir Hotel —Halifax, NS
- Weekends as needed
- Customer service
- English
- Hotel
- Dental care
- Tuition reimbursement
Quick apply
6d
Front Desk Concierge
MICRO Boutique —Wolfville, NS
- From $17 an hour
- Part-time
- Hospitality
- CPR Certification
- Customer service
Quick apply
5d
Muir Hotel - CORE Reservations Agent
Muir Hotel —Halifax, NS
- Weekends as needed
- English
- Hotel
- High school diploma or GED
- Dental care
- Tuition reimbursement
Quick apply
Front Desk Agent
Courtyard and Residence Inn Dartmouth —Dartmouth, NS
- $17.50 an hour
- Part-time
- Hospitality
- English
- Hotel
Quick apply
14d
Guest Service Agent
Holiday Inn Express Stellarton-New Glasgow —Stellarton, NS
- From $16.75 an hour
- Part-time
- Bilingual
- Customer service
- Hotel
Quick apply
14d
Front Desk Agent
Maritime Inn Port Hawkesbury —Port Hawkesbury, NS
- From $17.50 an hour
- 8 hour shift
- Hospitality
- Customer service
- Hotel
- Vision care
Quick apply
13d
Front Desk/Housekeeping
Travelodge —Bridgewater, NS
- From $16.75 an hour
- Part-time
- Hospitality
- Management
- Customer service
Quick apply
2d
Hotel Night Auditor
Slumber Inn Ltd. —New Minas, NS
- $17 an hour
- Weekends as needed
- Hospitality
- Customer service
- Hotel
Quick apply
12h
Customer Service Representative
Slumber Inn Ltd. —New Minas, NS
- $16.75–$17.25 an hour
- Part-time
- Microsoft Word
- Sales
- Customer service
Quick apply
12h
Part-Time Hotel Night Auditor Position
Holiday Inn Express —Stellarton, NS
- $16.75–$17.00 an hour
- Part-time
- Hospitality
- Customer service
- Microsoft Office
Quick apply
14d
Bellperson
Digby Pines Golf Resort and Spa —Digby, NS
- $17 an hour
- Part-time
- First Aid Certification
Quick apply
11d
Night Auditor- FT and PT
Sandman Hotel Group —Dartmouth, NS
- Part-time
- Bilingual
- Hospitality
- Customer service
- Dental care
- Employee assistance program
Quick apply
13d
Night Auditor
Digby Pines Golf Resort and Spa —Digby, NS
- $18 an hour
- Part-time
- Hospitality
- CPR Certification
- Hotel
Quick apply
11d

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Guest Services Agent (Hourly/Co-op)

SilverBirch Hotels & Resorts
Halifax, NS

Apply Now

Job details

Permanent | Part-time | Full-time

Skills

Computer operation
Customer service
Front desk
Guest services

Full job description

About Us:
SilverBirch Hotels & Resorts is one of Canada’s leading hotel management companies and manages a large portfolio of full-service, focused service, and extended stay hotels across Canada. The company manages hotels operating under major franchise brands, such as Marriott and Hilton.

Position Title: Guest Services Agent
Headcount: 3
Department: Front Office
Location: Delta Hotels Halifax Downtown, NS
Reports To: Guest Services Manager
Employment Type: Part-time Permanent role, with full-time availability and hours during peak travel season, May to early October.

General Overview:
The Guest Services team is responsible for the overall guest experience from arrival to departure, including check-in, check-out, and guest inquiries. This is an excellent front-line opportunity for someone looking to begin or advance a career in the hotel industry.
Guest Services Agents play a vital role in the guest experience by acting as a host for the hotel, ensuring each guest receives a warm welcome, efficient service, and prompt assistance. This position requires the ability to multitask, attention to detail, and a commitment to upholding service standards. Guest Services Agents typically work in a team environment, handling a variety of guest interactions throughout their shift.

Key Responsibilities:

Greet guests warmly and professionally, ensuring a positive first impression.
Perform check-in and check-out procedures according to brand and property standards.
Respond to guest inquiries, requests, and feedback in a prompt, courteous, and professional manner.
Handle guest payments, process transactions, and maintain accurate records.
Maintain the security and privacy of guest information at all times.
Follow all safety and security policies, including emergency procedures and fire safety protocols.
Report maintenance concerns or safety hazards to leadership.

Participate in departmental communication meetings.
Embrace and uphold the hotel’s Vision, Mission, and Values.
Perform other duties as assigned by leadership.

This role requires someone who is:
Service-focused – genuinely committed to exceeding guest expectations.
Detail-oriented – ensures accuracy in every transaction and interaction.
Reliable and self-motivated – able to work independently and complete tasks efficiently.
Team-oriented – contributes positively to a supportive, collaborative work environment.
Safety-conscious – works with care, follows all protocols, and reports concerns promptly.
Has a professional demeanor – maintains a neat, friendly, and enthusiastic presence.

Other Abilities, Skills and Competencies:

Friendly, enthusiastic demeanor with a neat, professional appearance.
Strong guest service skills with a genuine desire to exceed expectations.
A keen eye for detail and accuracy.
Well-organized with the ability to multitask and work efficiently.
Reliable and flexible, with availability for varied shifts including evenings, weekends, and holidays.
Physically capable of standing for long periods and performing repetitive movements.
Self-motivated, able to solve problems, take initiative, and complete tasks with minimal supervision.
Comfortable using computers and learning software
Previous front desk or customer service experience is an asset.

Working Conditions:

Fast paced environment that is often demanding
Stand, walk and remain on feet to perform job duties for entire shift duration
Available for working a variety of shifts which includes weekends, statutory holidays, evenings and overnights as required

Additional Information:
Unionized Hotel
Shifts: 8.5-hour shifts, will include evenings, weekends, and holidays
Part-Time Availability: 32–40 hours per week
Rate of Pay: $17.48 – $18.48
Start Date: May 2026

If you are interested in joining SilverBirch Hotels & Resorts, we want to hear from you!
SilverBirch Hotels & Resorts is supportive of workforce diversity and encourages applications from qualified individuals.
SilverBirch Hotels & Resorts welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Notice to potential job applicants:
If you are considering employment with us, please be advised that SilverBirch Hotels & Resorts does not require job applicants to pay a fee for a job application or opportunity; and does not make unsolicited offers of employment.

Properties: Delta Hotels by Marriott Halifax Downtown

Job Type: Full Time Part Time

Job Location: Halifax

Apply Now

Refine Your Search

hotel & accommodations guest services staff jobs in nova scotia

Guest Services Agent (Hourly/Co-op)

Guest Service Agent

Reservation Sales Agent

Reservations Agent (Remote - Must Reside in Nova Scotia)

Muir Hotel - Guest Services Agent

Front Desk Concierge

Muir Hotel - CORE Reservations Agent

Front Desk Agent

Guest Service Agent

Front Desk Agent

Front Desk/Housekeeping

Hotel Night Auditor

Customer Service Representative

Part-Time Hotel Night Auditor Position

Bellperson

Night Auditor- FT and PT

Night Auditor

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