is2 workforce solutions Jobs

Customer Service Representative
IS2 Workforce Solutions —Annacis, BC
- $50,000–$54,000 a year
- Temporary
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
13d
Production Assistant Supervisor
IS2 Workforce Solutions —Langley, BC
- $45,000–$50,000 a year
- Weekends as needed
- Warehouse experience
- In-person
- Communication skills
Quick apply
Assembler
IS2 Workforce Solutions —Guelph, ON
- From $18.50 an hour
- Full-time
- Assembly
- Manufacturing
Quick apply
Production Operator
IS2 Workforce Solutions —Guelph, ON
- From $23 an hour
- Full-time
- Forklift
- In-person
- Disability insurance
Quick apply
Wood Manufacturing / Production
IS2 Workforce Solutions —London, ON
- From $19.75 an hour
- Full-time
- Carpentry
- Heavy lifting
- Basic math
Quick apply
Concrete Superintendent
IS2 Workforce Solutions —Calgary, AB
- From $30 an hour
- Temporary
- English
- Construction
- In-person
Quick apply
3d
Double Raymond Reach / Order Picker
IS2 Workforce Solutions —Calgary, AB
- From $19 an hour
- Temporary
- Heavy lifting
- Forklift
- Warehouse experience
Quick apply
3d

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Customer Service Representative

IS2 Workforce Solutions
Annacis, BC

Quick apply

Job details

Temporary | Full-time
13 days ago

Skills

Power BI
Microsoft Excel
Microsoft Outlook
Customer service
Post-secondary education
Windows
Administrative experience
High school diploma or GED
Data entry
Computer skills
Typing
Communication skills
Time management

Full job description

We are seeking a reliable, flexible, and detail-oriented Customer Care Coordinator to join our team on a full-time basis to cover a maternity leave. The successful candidate will be a strong multitasker with excellent communication and computer skills, capable of thriving in a fast-paced operational environment. MUST HAVE A CAR.

This role requires a high level of accuracy and attention to detail when working with complex alphanumeric data, shipment documentation, inventory systems, and web-based customer and customs portals.

Key Responsibilities

Customer Service & Communication

Act as the primary point of contact for customers and carriers, ensuring customer requirements are met professionally and efficiently.
Respond to customer inquiries, special requests, and high volumes of time-sensitive emails.
Coordinate vehicle releases and scheduled pickups with Operations and other internal departments.
Collaborate with Operations, Rail, Security, Distribution, and other departments to ensure smooth workflow.

Customs & Documentation

Monitor and verify customs clearances through web-based portals.
Ensure accuracy of Customs Control Numbers (CCNs) and related shipment documentation.
Create and distribute inbond notices and track bonded shipments.
Receive and process manifests from shipping lines for new and used vehicles and heavy equipment.

Inventory & Data Management

Process and update inventory records, including allocations, destination changes, holds, rush requests, and status updates.
Maintain accurate inventory tracking for inbound and outbound vehicles and heavy equipment.
Enter and maintain VIN records and inventory data within company systems and spreadsheets.
Analyze and reconcile alphanumeric data to identify and resolve discrepancies.
Troubleshoot inventory and operational issues as required.

Reporting & Administrative Support

Prepare and distribute daily operational and customer reports.
Build rail loads by scanning tags into the system and creating outbound rail registers and bills of lading.
Send rail and inventory reports to internal and external stakeholders.
Provide administrative support to supervisors and office staff.
Participate in cross-training and support various customer service functions.
Contribute to continuous improvement initiatives and process enhancements.
Perform other duties as assigned.

QualificationsEducation

High School Diploma or equivalent required.
Post-secondary education is considered an asset.

Experience

Minimum 3 years of office administration and/or customer service experience.
Experience working with customs processes and bonded shipments is preferred.

Skills & Competencies

Exceptional attention to detail and accuracy.
Experience working with web-based customer, customs, or inventory management portals is an asset.
Strong computer skills, including Microsoft Excel, Outlook, and MS Windows.
Experience with Power BI is preferred.
Accurate typing and data entry skills.
Excellent written and verbal communication skills.
Strong organizational and time-management abilities.
Ability to multitask and adapt to changing priorities in a fast-paced environment.
Calm and professional under pressure.
Proactive, resourceful, and solution-oriented.

If you are highly organized, detail-oriented, and enjoy working in a dynamic operations environment, we encourage you to apply.

Click APPLY NOW on Indeed or apply directly with IS2

#BCIND

Pay: $50,000.00-$54,000.00 per year

Ability to commute/relocate:

Annacis, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

Are you able to pass a background check? (YES or NO)
Are you able to pass a credit check? (YES or NO)

Work Location: In person

Quick apply

Refine Your Search

Customer Service Representative

Production Assistant Supervisor

Assembler

Production Operator

Wood Manufacturing / Production

Concrete Superintendent

Double Raymond Reach / Order Picker

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