fort saskatchewan, ab system administrator Jobs – 62 Openings This Week

Floor Manager
Wyndham Catering —Edmonton, AB
- $20 an hour
- Part-time
- CPR Certification
- Customer service
- First Aid Certification
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Floor Manager

Wyndham Catering
Edmonton, AB

Quick apply

Job details

Part-time | Full-time

Benefits

Discounted or free food
On-site parking

Skills

CPR Certification
ProServe
Customer service
Food Safety Certification
First Aid Certification
Team management
Leadership
Communication skills
Time management

Full job description

Job Summary
The Floor Manager plays a crucial role in ensuring the smooth operation of our banquet events, overseeing activities, and maintaining high standards of customer service. This position requires strong leadership skills and a passion for the customer service, as well as experience in managing staff and operations in a fast-paced environment. The Floor Manager will be responsible for supervising team members, managing inventory, and ensuring food safety protocols are followed.

Responsibilities

Oversee banquet staff during setup, service, and teardown
Conduct pre-event briefings to align team on expectations and timelines
Monitor staff performance and provide on-the-spot coaching or redirection
Ensure team professionalism and adherence to dress code and conduct standards
Ensure seamless execution of banquet service, from plated dinners to buffets
Act as point of contact for corporate clients during events
Resolve guest concerns promptly and professionally
Maintain ambiance and cleanliness throughout the event space
Ensure compliance with food safety and venue protocols
Coordinate with event planners and vendors for last-minute adjustments
Assist with staff scheduling and shift assignments
Report incidents, service issues, or operational gaps to the Operations Administrator

Qualifications

Valid Food Safety Certification and ProServe (or equivalent) for alcohol service
First Aid/CPR certification
2+ years in banquet or restaurant management, preferably in upscale or corporate settings
Proven success managing large teams during high-volume events
Familiarity with POS systems, banquet event orders (BEOs), and vendor coordination
Experience handling VIP or executive-level clientele with discretion and professionalism
Calm under pressure, with a knack for resolving conflicts diplomatically
Detail-oriented and proactive in identifying service gaps or operational risks
Excellent time management and multitasking ability during live events
Ability to work flexible hours including evenings, weekends, and holidays as needed
Strong communication skills and ability to effectively resolve conflicts

The ideal candidate will bring a strong foundation in hospitality leadership, banquet operations, and team management. Experience in high-volume service environments, combined with a commitment to guest satisfaction and operational precision, will set you apart. If you're passionate about delivering exceptional service while guiding a professional team through seamless corporate events, we invite you to apply for this rewarding opportunity.

Job Types: Full-time, Part-time

Pay: $20.00 per hour

Benefits:

Discounted or free food
On-site parking

Experience:

event/floor manager: 1 year (required)

Work Location: In person

Quick apply

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