JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Workplace Host – JLL
What this job involves:
We are seeking a highly organized, proactive, and self-disciplined Workplace Host to deliver a best-in-class workplace experience for our client in Canada. This role is pivotal in supporting meeting and event coordination, executive engagements, and daily workplace operations within a dynamic WeWork environment. You'll serve as a primary point of contact for office culture initiatives, ensuring seamless execution of high-touch client requests while maintaining impeccable service standards. This position requires a "can-do" attitude, strong attention to detail, and the ability to thrive independently in a fast-paced setting.
What your day-to-day will look like:
Execute weekly setup for Sales Meetings, including portable TV configuration, and proactively manage annual recurring conference room bookings
Coordinate offsite meetings for Executives in Toronto, overseeing breakfast and lunch catering, budget coordination, and logistics for All Hands meetings
Monitor office meeting space capacity and proactively book additional WeWork meeting rooms when internal spaces reach capacity
Manage monthly orders for snacks, drinks, and office supplies at the start of each month and fulfill specific client requests as needed
Serve as the primary point of contact for the local Culture Force, supporting office decorations and planning major office events including Summer and Holiday parties
Oversee daily work order review and follow-up to ensure superior customer experience and maintain digital SOP manuals and emergency procedures
Troubleshoot minor IT issues, assist with hardware device collection and shipping, and support basic technical operations including software updates
Required Qualifications:
Minimum 2 years of experience in a workplace, facilities, or hospitality role with strong emphasis on event coordination
Demonstrated commitment to providing excellent customer service with ability to interact across all organizational levels
Strong communication and interpersonal skills with proven ability to handle high-touch client requests professionally
Proficiency in Google Suite and workplace collaboration tools such as Slack or Microsoft Teams
Proven ability to work independently with high self-discipline in a fast-paced environment
Strong organizational skills with ability to manage multiple priorities and deadlines simultaneously
Preferred Qualifications:
Familiarity with the WeWork ecosystem and community management tools
Experience managing guest pass distribution systems and keycard activation/deactivation processes
Background in supporting Employee Resource Group (ERG) initiatives and holiday celebrations
Experience coordinating executive-level meetings and offsite events
Knowledge of basic troubleshooting for AV equipment and meeting room technology
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
