The City of Markham is consistently ranked among Canada’s top municipal employers. In 2026, the City received its sixth consecutive Canada’s Best Employers recognition from Forbes and Statista Inc., placing third among municipalities and 15th overall in Government Services. An award winning municipality, Markham is recognized for its leadership in sustainability, innovative urban planning, and strong fiscal management. Serving a diverse and growing community of more than 370,000 residents, Markham combines rich heritage with a vibrant local economy and offers employees the opportunity to contribute to meaningful, impactful work that helps strengthen the community we serve.
Applications are now being accepted for the Quality Assurance Automation Specialist position in the Information Technology Services Department, Corporate Services Commission.
Please note that there are currently two (2) vacancies available for this position.
Join us and make a lasting difference!
JOB SUMMARY
The IT Quality Assurance (QA) Automation Specialist is responsible for testing applications across multiple concurrent projects to ensure alignment with both functional and non-functional requirements. This role involves analyzing complex business and technical specifications, designing comprehensive test strategies and plans, and developing both automated and manual test cases and scripts. The QA Automation Specialist also communicates test results and insights to key stakeholders, including IT project teams, business units, and external vendors.
KEY DUTIES AND RESPONSIBILITIES
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Builds test strategy
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Assists in estimating the QA effort on projects, based on inputs from business and project scope.
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Adheres to established procedures for quality assurance and implements test automation and performance framework, including processes and procedures.
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Develops, creates, maintains and executes manual and automated test scripts.
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Assist business with user acceptance testing
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Performs testing activities of assigned project(s); develops and executes test strategies ensuring the highest level of quality.
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Works with IT Product Owners, Project Managers, and the Application Development team to review and understand project requirements (i.e., functional and non-functional (technical) requirements) to help develop test strategies and plans.
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Conducts analysis of business requirements, functional specifications and technical design identifying gaps and providing feedback.
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Defines automated and manual test plans.
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Coordinates, creates, executes and maintains test scripts to ensure quality is achieved
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Writes and executes detailed test cases based on business and technical requirements and reviews with project team.
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Identifies, records and documents actual test results, defects and works with project team, business unit, vendors to correct and re-test to ensure alignment with requirements.
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Support application release updates and software patches
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Ensure the integrity of enterprise solutions through regression testing
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Maintain and manage CI/CD for automation platform
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Create and maintain technical and business documentation
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Communicate and report on test results, gaps, and performance issues
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Use of ticketing and reporting tools to track and coordinate defects and requirements
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Use of version control for code management and adhering to City standards for automation
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Guides/Trains business testers in Test case development and UAT Testing.
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Identify, document, and track bugs using issue tracking tools (e.g., Jira).
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Collaborate with developers to understand features and technical implementation.
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Perform regression, performance, and usability testing.
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Maintain and improve automated test frameworks.
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Participate in code reviews and provide feedback from a QA perspective.
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Ensure compliance with quality standards and best practices.
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Contribute to continuous improvement of QA processes and tools.
REQUIRED SKILLS & COMPETENCIES
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Bachelor’s Degree in Computer Science or relevant education.
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3-5 years of experience in quality assurance role.
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Minimum 2 years of experience in UI automation testing.
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Selenium Certification is an asset.
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International Software Testing Qualification Board (ISTQB) Certification is an asset.
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Windows application automation is considered an asset.
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Experienced in performing proof of concept (POC) demonstrations.
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Experienced in creating test cases and mapping cases to specific requirements.
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Knowledge in AODA (Accessibility for Ontarians with Disabilities Act), MFIPPA, and other standards
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Knowledge of Cyber Security Principles and testing techniques.
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Languages/Frameworks: Proficiency in JAVA, Selenium (Page Object Model), TestNG, Maven, Junit, Playwright
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CI/CD: Teamcity or Jenkins is an asset
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IDE: Eclipse or Intellij IDEA is an asset
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Solid understanding of the software development life cycle (SDLC).
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Proficiency in writing and executing complex SQL statements.
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Proficiency in writing automated test scripts.
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Proficiency in Microsoft Excel
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Testing and quality assurance tools (i.e. JIRA, Zephyr).
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Knowledge of DEV/SEC/OPS
CORE BEHAVIOURS
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Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization.
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Change & Innovation: Responds positively and professionally to change and helps others through change.
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Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
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Communication: Communicates in a clear, professional and respectful way; demonstrates active listening.
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Accountable & Results Oriented: Demonstrates ethical behavior and accountability, aligns with City values, and abides by relevant policies and legislation.
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Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example.
The City of Markham is committed to inclusive, accessible and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require accommodation and we will work with you to ensure a barrier free hiring process.
Please respect our scent free area by not wearing scented products when visiting the office.
As a condition of employment, you will be required to provide a satisfactory Criminal Record and Judicial Matters check
AI Disclosure
At the City of Markham, we value transparency and fairness in recruitment. While our system (ADP Workforce Now) includes AI-powered features, we do not use AI to screen, assess, or select applicants. All evaluations are conducted by people.
Vacancy:
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